Review( 2015 ) : 76 / 2125
Staff Provider Facility it self Waiting Time Fees
Everyone was friendly, and made sure I understood what I needed to.
Review( 2014 ) : 77 / 2125
Staff Provider Facility it self Waiting Time Fees
I am so lucky to have found dr Hooley and all of his staff, been with them for at least 30 years.......they are wonderful and understanding our love for our fur babies.....thank you
Review( 2011 ) : 78 / 2125
Staff Provider Facility it self Waiting Time Fees
The staff are always caring with Betsey, our elderly pit bull who is going through chemo at OVS. Betsey adores Dr. Copeland who is so gentle and kind to her. She is always willing to answer our questions
Review( 2010 ) : 79 / 2125
Staff Provider Facility it self Waiting Time Fees
I trust the staff at River Trails. I will not take my fur babies any place else.
Review( 2009 ) : 80 / 2125
Staff Provider Facility it self Waiting Time Fees
Lauren was very caring and gave great thorough service and Dr George is the best very thorough thoughtful and gave us a discount. I know Bear is in good hands with him, day 2 and his ears are already healing up Dr George knew exactly what to do. Appreciate y’all!
Review( 2008 ) : 81 / 2125
Staff Provider Facility it self Waiting Time Fees
Dr Copeland has provided our Golden, Millie, w 8 years of excellent care. We know Millie is in great hands at River Trail.
Review( 2007 ) : 82 / 2125
Staff Provider Facility it self Waiting Time Fees
Always a pleasure seeing the caring staff
Review( 2001 ) : 83 / 2125
Staff Provider Facility it self Waiting Time Fees
I ve always loved River Trail, and I was very happy with the care my pet received. I do feel as though the billing should be explained better. When I paid for a surgical procedure and was told to come back for a recheck of the surgical site, I assumed that was built into the cost. I was charged an office visit and for another small procedure that I wasn t aware would happen, let alone billed to me. Dr. Caruso always explained procedures and billing BEFORE it happened, not after. This could be improved.
Review( 1998 ) : 84 / 2125
Staff Provider Facility it self Waiting Time Fees
I was very impressed with the tour that I got from the Vet. I have never given so much info on vet visit before. the only thing that I didn t really like was I had to wait about 30 min to get in and it didn t look busy at all. other than that very pleasant experience
Review( 1997 ) : 85 / 2125
Staff Provider Facility it self Waiting Time Fees
This was our first visit at River Trail for a second opinion on our lab who had had breathing issues. We were very pleased with Dr Hooley. He took the time to thoroughly examine our Libby, got her history, lifestyle, etc and then worked out a treatment plan. We will likely be switching all of our fur babies to River Trail!
Review( 1995 ) : 86 / 2125
Staff Provider Facility it self Waiting Time Fees
It was so sweet of the staff to make a fuss of Buddy s 16th birthday. A lovely atmosphere and caring people. Thank you.
Review( 1994 ) : 87 / 2125
Staff Provider Facility it self Waiting Time Fees
Dr Monroe and Ashley are the best!
Review( 1991 ) : 88 / 2125
Staff Provider Facility it self Waiting Time Fees
We love Dr. Monroe. She takes good care of our little ones.
Review( 1990 ) : 89 / 2125
The follow thru on getting the information from Southern Ag was not done until I arrived the front desk at initial contact which was a day before my appointment was not done i recieved a text that night about getting the information I texted back for you were to call Southern ag which was agreed on the first contact . I recieved no response so I called on day at 12:33 the day of the appointment which was 4:00 the front desk confirmed they would call the southern ag at Tulsa Hills On arrival i again was asked for the information from Southern ag because no one followed thru to get the information. So in retrospect the communication at front desk and follow thru needs to be improved which added to more to wait at that time the atmosphere was a little tense cause of the lack of information be it was resolved
Review( 1989 ) : 90 / 2125
Staff Provider Facility it self Waiting Time Fees
Dr. Roberts is the BEST!
Review( 1986 ) : 91 / 2125
Staff Provider Facility it self Waiting Time Fees
I have every confidence in the care that Bella receives. Dr. Monroe takes the time to explain issues and treatment options thoroughly.
Review( 1985 ) : 92 / 2125
Staff Provider Facility it self Waiting Time Fees
Dr Smith is an amazing veterinarian! We love all the staff at Rivertrail!
Review( 1984 ) : 93 / 2125
Staff Provider Facility it self Waiting Time Fees
I dr copeland is great with my Basset Hound Woodrow!
Review( 1982 ) : 94 / 2125
Staff Provider Facility it self Waiting Time Fees
Staff is very caring. Remembers things about us and our pets. Was very caring as this was the first appointment after the loss of our older dog. We love River Trail.
Review( 1976 ) : 95 / 2125
Staff Provider Facility it self Waiting Time Fees
I ll leave a full review on Google, but wow! I am so appreciative of the quick work in for my pet Maggie, her care, and quick turnaround time. I am so appreciative that the Dr also called me directly to review the findings and treatment, as well as staying within the budget I advised I had.
Review( 1975 ) : 96 / 2125
Staff Provider Facility it self Waiting Time Fees
always so helpful and kind, excellent service!
Review( 1974 ) : 97 / 2125
Staff Provider Facility it self Waiting Time Fees
We always have a great experience with your company!
Review( 1973 ) : 98 / 2125
Staff Provider Facility it self Waiting Time Fees
I took my cat in after having issues with her urinating on the floor. Dr. George said he needed to run so tests to see what was going on. He offered to let me leave the cat so I could return to work and pick her up later in the day. About six hours later I got a text from Dr. George saying all the lab work looked good. So he was giving her an injection for inflammation and an injection of antibiotic because he thought it was likely an occult urinary tract infection. I thought it odd that lab work didn t show anything, but I am not knowledgeable about these things. So I trusted his diagnosis. When I arrived to pick her up the person at the front desk told me the bill was over $500! I was shocked. I should have asked for an estimate from the beginning, but it would be appropriate for River Trail and Dr. George to do so as well. I can t think of any business aside from some parts of human healthcare that does not provide an estimate prior to completing work. Even a dentist will give an estimate and get approval for charges. Many doctors offices do the same for items that aren t likely to be covered by insurance. I asked to speak with Dr. George about the charges. It was a very difficult conversation, and it was not handled professionally. In the end I was given my records and told we were not a good fit for each other. I tried to pay for a portion of the services received, but Dr. George was so irate that he would not allow me to make any payment. One more minor thing, when I got home I found that the towel in the crate with my cat was not the towel I brought her in with. I don t really care about getting my towel back, but it must have been disconcerting for my poor cat to have another animal s smell in the crate with her after such a traumatic day.
Review( 1968 ) : 99 / 2125
Staff Provider Facility it self Waiting Time Fees
I think the fees was high for less than a 15 minute appointment.
Review( 1967 ) : 100 / 2125
Staff Provider Facility it self Waiting Time Fees
Best visit to the vet I ever had! I was able to get in the next day and the staff was so friendly and welcoming. The Dr was very thorough in explaining everything. This place is amazing!