Auburn Veterinary Hospital logo

Auburn Veterinary Hospital

97.69% Ratings based on 861 Reviews and Surveys on Yelp on Google Maps

Office Information

10323 East Washington
Chagrin Falls, OH 44023

Office Hours

Opening Hours Closing Hours
Monday8:00 AM7:00 PM
Tuesday8:00 AM7:00 PM
Wednesday8:00 AM2:00 PM
Thursday8:00 AM7:00 PM
Friday8:00 AM5:00 PM
Saturday8:00 AM2:00 PM

Review( 553 ) : 151 / 861

Review by GaylT

Your staff is always friendly

March 04, 2020

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Review By: GaylT

Your staff is always friendly and professional. Dr. Clemens is very helpful and knowledgeable. He takes time with us and has returned my calls promptly.

Review( 550 ) : 152 / 861

Review by BonnR

Really happy to have been

February 29, 2020

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Review By: BonnR

Really happy to have been welcomed into the practice! We look forward to continued visits.

Review( 547 ) : 153 / 861

Review by LynnS

I appreciate getting an appointment

February 22, 2020

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Review By: LynnS

I appreciate getting an appointment for Percy early even when they were so booked. Thank you for helping our dog!

Review( 545 ) : 154 / 861

Review by ErinM

Thank you for taking expert

February 20, 2020

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Review By: ErinM

Thank you for taking expert care of my nervous dogs. I appreciate the extra time you spent answering questions and clarifying information. It means a great deal to me and I know my pets are getting the very best of care!

Review( 544 ) : 155 / 861

Review by MaryL

The survey is not working

February 20, 2020

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Review By: MaryL

The survey is not working for me, I rated the practice excellent in all categories. Erin (on the boarding kennel side) even helped me bring my other young, rambunctious dog from the car. The help was appreciated.

Review( 543 ) : 156 / 861

Review by AimeK

an IDEA: With all of the

February 18, 2020

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Review By: AimeK

an IDEA: With all of the excitement handling our pets, sometimes it would be helpful to hear a few reminder questions of things like is he scratching? licking his paws, sneezing, drinking standing water outside... COMPLIMENT: KUDOS to the techs who cut my 94 lb dog s nails, they let him stay standing instead of holding him down, which alleviated all of his stress, he did not moan or cry at all.

Review( 541 ) : 157 / 861

Review by PaulS

Never saw the veterinarian

February 01, 2020

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Review By: PaulS

Never saw the veterinarian

Review( 537 ) : 158 / 861

Review by MargL

Dr. Clemens is the best -

January 19, 2020

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Review By: MargL

Dr. Clemens is the best - please don t ever retire!

Review( 535 ) : 159 / 861

Review by RichB

Been to visit Dr. Paul since

January 12, 2020

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Review By: RichB

Been to visit Dr. Paul since mid 90’s . Always pleasant and helpful . Staff is always helpful and always nice . Will continue making appointments and visit this fine facility . Thank you all ... Rick Burns

Review( 531 ) : 160 / 861

Review by LisaG

I am very grateful to your

January 08, 2020

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Review By: LisaG

I am very grateful to your practice for seeing me so quickly, I was impressed with everyone’s kindness and wanting to help my dog. The vet was very cost of the knowledgeable and listened what I had to say. The cost of the visit was reasonable and I was very satisfied with the level ovpf care my pet received there. Thank you again for your kindness

Review( 529 ) : 161 / 861

Review by MattL

You should move the VET sign

January 05, 2020

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Review By: MattL

You should move the VET sign which still points to the older building! Parked there and when doors locked, walked to new building.

Review( 528 ) : 162 / 861

Review by PeteP

Maryann went out of her way

January 03, 2020

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Review By: PeteP

Maryann went out of her way getting NukeIV into the busy schedule and returned our request Very promptly. All ended well THANKS

Review( 525 ) : 163 / 861

Review by CathA

Lily LOVES coming to see you

December 14, 2019

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Review By: CathA

Lily LOVES coming to see you all! We love your services and reasonable prices.

Review( 524 ) : 164 / 861

Review by TiffS

Your office was referred to

December 13, 2019

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Review By: TiffS

Your office was referred to me by one of your patient’s. I drove 30 minutes to come see y’all. It was worth the drive. The time that was dedicated to my pet, the care provided, and my overall experience was beyond expectation. Thank you!

Review( 522 ) : 165 / 861

Review by CharJ

everyone was wonderful and

December 03, 2019

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Review By: CharJ

everyone was wonderful and very sensitive to our needs and our pets needs

Review( 520 ) : 166 / 861

Review by PaulH

Dr. Stumpe was gentle and

November 21, 2019

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Review By: PaulH

Dr. Stumpe was gentle and kind. My dog and I appreciate that very much! She was very sensitive to his need for her to go slow!

Review( 519 ) : 167 / 861

Review by MaryR

I appreciate the way you were

November 18, 2019

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Review By: MaryR

I appreciate the way you were able to accommodate my schedule and needs on short notice, especially since I was a new patient.

Review( 516 ) : 168 / 861

Review by BillO

Wonderful vet visit; very

October 28, 2019

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Review By: BillO

Wonderful vet visit; very attentive and professional staff; Doctor took all the time we needed to explain the condition and the treatment. Would not take Lucky anywhere else.

Review( 512 ) : 169 / 861

Review by MartV

Samson and I had a great visit!

Review By: MartV

Samson and I had a great visit! I appreciate the Doctor understanding my concern for the well being of Samson and drawing blood in the exam room. And getting on her hands and knees to do it!! Thank you!!

Review( 509 ) : 170 / 861

Review by AlH

Thank you for taking such

October 15, 2019

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Review By: AlH

Thank you for taking such good care of our Charlie. We appreciate your staff in making us comfortable when we called to check on him. Everyone is very professional.

Review( 507 ) : 171 / 861

Review by BrucB

We always receive the most

October 07, 2019

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Review By: BrucB

We always receive the most friendly, cordial and professional service for all of our pets at Auburn Veterinary Hospital.

Review( 502 ) : 172 / 861

Review by MeliR

Dr. Clemens was so amazing.

September 28, 2019

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Review By: MeliR

Dr. Clemens was so amazing. He took time to talk to me about certain issues even after the allotted appointment time and wrote information down for me to later reference.

Review( 501 ) : 173 / 861

Review by MaryO

Just stopped in for a weight

September 27, 2019

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Review By: MaryO

Just stopped in for a weight check for heart worm dosing but the staff was excellent. Everyone is always kind and courteous.

Review( 498 ) : 174 / 861

Review by JameD

I am very pleased with the

September 11, 2019

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Review By: JameD

I am very pleased with the care and service my family receives.

Review( 494 ) : 175 / 861

Review by Anonymous

Newer staff member has made

September 01, 2019

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Review By: Anonymous

Newer staff member has made several mistakes. Worries me a bit when caring for my pet. First time gave her wrong vaccine. Second time marked pets weight wrong which resulted in wanting to give my dog a higher dose of heart worm medicine. I now feel I have to second guess everything. Also, there is always something my dog needs that doesn’t seem to be on the plan that I’m paying monthly. And these are things like meds or Lyme disease vaccine. Doesn’t bode well for me continuing the plan.