97.69% Ratings based on 861 Reviews and Surveys on Yelp on Google Maps
Office Information
10323 East Washington
Chagrin Falls, OH 44023
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 7:00 PM |
Tuesday | 8:00 AM | 7:00 PM |
Wednesday | 8:00 AM | 2:00 PM |
Thursday | 8:00 AM | 7:00 PM |
Friday | 8:00 AM | 5:00 PM |
Saturday | 8:00 AM | 2:00 PM |
Review( 553 ) : 151 / 861
March 04, 2020
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Your staff is always friendly and professional. Dr. Clemens is very helpful and knowledgeable. He takes time with us and has returned my calls promptly.
Review( 550 ) : 152 / 861
February 29, 2020
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Really happy to have been welcomed into the practice! We look forward to continued visits.
Review( 547 ) : 153 / 861
February 22, 2020
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I appreciate getting an appointment for Percy early even when they were so booked. Thank you for helping our dog!
Review( 545 ) : 154 / 861
February 20, 2020
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Thank you for taking expert care of my nervous dogs. I appreciate the extra time you spent answering questions and clarifying information. It means a great deal to me and I know my pets are getting the very best of care!
Review( 544 ) : 155 / 861
February 20, 2020
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The survey is not working for me, I rated the practice excellent in all categories. Erin (on the boarding kennel side) even helped me bring my other young, rambunctious dog from the car. The help was appreciated.
Review( 543 ) : 156 / 861
February 18, 2020
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an IDEA: With all of the excitement handling our pets, sometimes it would be helpful to hear a few reminder questions of things like is he scratching? licking his paws, sneezing, drinking standing water outside... COMPLIMENT: KUDOS to the techs who cut my 94 lb dog s nails, they let him stay standing instead of holding him down, which alleviated all of his stress, he did not moan or cry at all.
Review( 541 ) : 157 / 861
February 01, 2020
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Never saw the veterinarian
Review( 537 ) : 158 / 861
January 19, 2020
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Dr. Clemens is the best - please don t ever retire!
Review( 535 ) : 159 / 861
January 12, 2020
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Been to visit Dr. Paul since mid 90’s . Always pleasant and helpful . Staff is always helpful and always nice . Will continue making appointments and visit this fine facility . Thank you all ... Rick Burns
Review( 531 ) : 160 / 861
January 08, 2020
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I am very grateful to your practice for seeing me so quickly, I was impressed with everyone’s kindness and wanting to help my dog. The vet was very cost of the knowledgeable and listened what I had to say. The cost of the visit was reasonable and I was very satisfied with the level ovpf care my pet received there. Thank you again for your kindness
Review( 529 ) : 161 / 861
January 05, 2020
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You should move the VET sign which still points to the older building! Parked there and when doors locked, walked to new building.
Review( 528 ) : 162 / 861
January 03, 2020
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Maryann went out of her way getting NukeIV into the busy schedule and returned our request Very promptly. All ended well THANKS
Review( 525 ) : 163 / 861
December 14, 2019
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Lily LOVES coming to see you all! We love your services and reasonable prices.
Review( 524 ) : 164 / 861
December 13, 2019
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Your office was referred to me by one of your patient’s. I drove 30 minutes to come see y’all. It was worth the drive. The time that was dedicated to my pet, the care provided, and my overall experience was beyond expectation. Thank you!
Review( 522 ) : 165 / 861
December 03, 2019
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everyone was wonderful and very sensitive to our needs and our pets needs
Review( 520 ) : 166 / 861
November 21, 2019
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Dr. Stumpe was gentle and kind. My dog and I appreciate that very much! She was very sensitive to his need for her to go slow!
Review( 519 ) : 167 / 861
November 18, 2019
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I appreciate the way you were able to accommodate my schedule and needs on short notice, especially since I was a new patient.
Review( 516 ) : 168 / 861
October 28, 2019
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Wonderful vet visit; very attentive and professional staff; Doctor took all the time we needed to explain the condition and the treatment. Would not take Lucky anywhere else.
Review( 512 ) : 169 / 861
Samson and I had a great visit! I appreciate the Doctor understanding my concern for the well being of Samson and drawing blood in the exam room. And getting on her hands and knees to do it!! Thank you!!
Review( 509 ) : 170 / 861
October 15, 2019
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Thank you for taking such good care of our Charlie. We appreciate your staff in making us comfortable when we called to check on him. Everyone is very professional.
Review( 507 ) : 171 / 861
October 07, 2019
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We always receive the most friendly, cordial and professional service for all of our pets at Auburn Veterinary Hospital.
Review( 502 ) : 172 / 861
September 28, 2019
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Dr. Clemens was so amazing. He took time to talk to me about certain issues even after the allotted appointment time and wrote information down for me to later reference.
Review( 501 ) : 173 / 861
September 27, 2019
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Just stopped in for a weight check for heart worm dosing but the staff was excellent. Everyone is always kind and courteous.
Review( 498 ) : 174 / 861
September 11, 2019
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I am very pleased with the care and service my family receives.
Review( 494 ) : 175 / 861
September 01, 2019
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Newer staff member has made several mistakes. Worries me a bit when caring for my pet. First time gave her wrong vaccine. Second time marked pets weight wrong which resulted in wanting to give my dog a higher dose of heart worm medicine. I now feel I have to second guess everything. Also, there is always something my dog needs that doesn’t seem to be on the plan that I’m paying monthly. And these are things like meds or Lyme disease vaccine. Doesn’t bode well for me continuing the plan.