96.94% Ratings based on 2797 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 7:30 AM | 5:30 PM |
Tuesday | 7:30 AM | 5:30 PM |
Wednesday | 7:30 AM | 5:30 PM |
Thursday | 7:30 AM | 5:30 PM |
Friday | 7:30 AM | 5:30 PM |
Review( 1858 ) : 476 / 2797
May 16, 2020
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The people are Gem City were very kind and sweet. There was a minimal wait time, the costs were very reasonable, and they were very understanding of my concerns. I will be going back to them for all my future veterinary needs.
Review( 1854 ) : 477 / 2797
May 14, 2020
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Thought the drive up system worked quite well.
Review( 1853 ) : 478 / 2797
May 14, 2020
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I appreciate very much your taking extra precautions for the safety of others during this COVID pandemic. I was happy to wait in my car until someone came out to take my dog into the clinic, even though it was hard for me to not accompany him inside and have a more intimate interaction with staff. I do wish that people who were greeting clients at their cars were wearing masks. Some staff had masks but were not wearing them, and others did not have a mask at all. I m aware that wearing a mask does not keep yourself completely protected from contracting COVID, but it can be a barrier to giving others the virus. Being healthcare providers, I had hoped to see more concern and safe practices being implemented. I appreciate what you all are doing, providing care for our beloved animals. Thank you for your services!!
Review( 1851 ) : 479 / 2797
May 10, 2020
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It was a very good experience considering we can’t go inside the building right now. They did everything they could to make this as easy as possible.
Review( 1849 ) : 480 / 2797
May 08, 2020
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This was a difficult time due to COVID-19 restrictions. I needed to be patient due to a new process.
Review( 1847 ) : 481 / 2797
May 06, 2020
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From the bottom of my heart, I want to thank the entire staff at Gem City Veterinarian. You folks are amazing! Simon and Spike ????
Review( 1844 ) : 482 / 2797
April 30, 2020
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Our visit was as good as it could be under the covid 19 circumstances. Thanks for being open at all.
Review( 1840 ) : 483 / 2797
April 27, 2020
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Great prices! very helpful! keep it up and dont change!
Review( 1839 ) : 484 / 2797
April 27, 2020
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I know this can t be easy meeting everyone in the parking lot, but I felt you did a great job. Thank you!
Review( 1838 ) : 485 / 2797
April 26, 2020
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Thanks for squeezing me in on a late Friday - my Roxie dog and I appreciate all of you guys ,not just for our Friday visit but all the prior years with all my prior pups- best clinic in town - by far.... Thanks again
Review( 1834 ) : 486 / 2797
April 24, 2020
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It was our first time and it was an amazing experience! Especially for what is going on. Everyone was amazing and really gave us the information we needed to take care of our new puppy. Thank you!
Review( 1833 ) : 487 / 2797
April 24, 2020
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I am very grateful to the staff at Gem City. I brought my dog in for heartworm test and weigh in. Tech was very friendly and sweet with my dog and gave her treats. Found out that she needed to be on the next dose down. I called VetSource and they told me they could send out the correct dose the next day if Gem City approved the prescription. I called Gem City and was assured the prescription would be approved immediately. Well done, I am very grateful. The new prescription arrived the next day UPS. Thank you Gem City for being so on top of everything! The new COVID set up worked very well.
Review( 1831 ) : 488 / 2797
April 24, 2020
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During this time of Covid-19, it is so good to have such great care and comfort provided to us by our hard working animal health professionals
Review( 1826 ) : 489 / 2797
April 19, 2020
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I know that covid is making things hard. But the process right now feels so impersonal.
Review( 1825 ) : 490 / 2797
April 16, 2020
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It s all a little different as per the COVID-19, but I felt the service was still great. Thank you.
Review( 1821 ) : 491 / 2797
April 10, 2020
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Great visit. Thank you for accommodating us during this difficult time.
Review( 1820 ) : 492 / 2797
April 09, 2020
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As Steve & I have been self quarantined we appreciate you coming out to the pickup to get her & then bringing her back when finished. As she was hurt we couldn’t put off taking her in & you made it easy for us. Thank you for always taking such good care of our Maddie Girl AND us! I’m hoping my survey came out correct. I’m trying to show 5 stars across the board. Why would anyone go anywhere else? Thank you!
Review( 1818 ) : 493 / 2797
April 09, 2020
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They were wonderful with my sweet Nero on his first vet visit! Hopefully we fixed the issue! Love gem city!!
Review( 1817 ) : 494 / 2797
April 09, 2020
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They were great treating my dog during the covid 19 outbreak. The only place I will take my pets.
Review( 1814 ) : 495 / 2797
April 08, 2020
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I appreciate the follow to see how my dog was feeling. I also appreciate the clinic was able to modify their visitation process so we could still be seen. I have always had such a great experience at this clinic!!! Thank You
Review( 1813 ) : 496 / 2797
April 08, 2020
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Thank you guys for going above and beyond even while we re all in chaos with COVID. You guys have a great system figured out here and we all truly appreciate all that you do.
Review( 1810 ) : 497 / 2797
April 04, 2020
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I loved the curbside service. It was quick, convenient, and my dog was much less stressed, and I didnt have to see many people, haha.
Review( 1807 ) : 498 / 2797
April 02, 2020
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I was so pleased with the visit! Will definitely be returning for future needs!
Review( 1806 ) : 499 / 2797
April 01, 2020
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Even with the Covid-19 restrictions we are very happy with how you handle our little scare to find a lump in our pups leg. You calmed our nerves and we love how easy the process was done and that our pup was still wagging his tail on his way out. Thank you!
Review( 1804 ) : 500 / 2797
April 01, 2020
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I liked the precautions taken to prevent the spread of the coronavirus. Hopefully this will be over soon. YOu all take care and stay healthy. Quetions: What is the ideal weight for Jed?