97.69% Ratings based on 861 Reviews and Surveys on Yelp on Google Maps
Office Information
10323 East Washington
Chagrin Falls, OH 44023
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 7:00 PM |
Tuesday | 8:00 AM | 7:00 PM |
Wednesday | 8:00 AM | 2:00 PM |
Thursday | 8:00 AM | 7:00 PM |
Friday | 8:00 AM | 5:00 PM |
Saturday | 8:00 AM | 2:00 PM |
Review( 884 ) : 1 / 861
July 12, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
I had a great experience. Thanks for being patient with me and Moose
Review( 875 ) : 2 / 861
June 04, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Thank you for being so wonderful to our dogs .
Review( 874 ) : 3 / 861
June 01, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Thank you for always taking care of our pups
Review( 872 ) : 4 / 861
May 26, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Always exceptional care from this practice. Thank you!
Review( 870 ) : 5 / 861
May 24, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Overall a great experience. I do think compared to other offices your prices for the services performed are high.
Review( 864 ) : 6 / 861
May 17, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
I am so pleased with the care that Dr. Lee and Candace administered to my cat. They were gentle, concerned, caring and professional. They are exactly what I was hoping for! Thank you!
Review( 862 ) : 7 / 861
May 10, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
The staff was absolutely wonderful, took their time and I felt very listened to. They got on the level of my dogs and made them feel comfortable
Review( 857 ) : 8 / 861
April 16, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Dr. Clemens is the best!
Review( 856 ) : 9 / 861
April 13, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Great visit. Our pet was comfortable, and we were comfortable with the staff.
Review( 853 ) : 10 / 861
April 07, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Thank you so much for taking amazing care of Napoleon. Dr Clemens and each staff member I spoke to was incredibly kind and communicative, answered all my questions, and kept me updated throughout the process. They helped me make informed decisions while still respecting my agency- at no time did I feel pressured as I have at other veterinary practices. Thank you again for a smooth and healthy experience. Nip is doing great, and Chloe says hi :)
Review( 848 ) : 11 / 861
March 15, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Very much appreciate getting same day appt - I was very worried about my dog’s paw pad. Vet tech and vet asked questions to get to know our dog and also to understand circumstances. Also appreciated the patience both had with our many questions.
Review( 846 ) : 12 / 861
March 12, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Dr Clemens and his staff have always been kind, courteous and knowledgeable concerning with Lola s needs. There have been times when I have not been able to make an appointment in a timely manner. I understand we are in difficult times but still not happy when this happens
Review( 845 ) : 13 / 861
March 12, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Dr. Clemens is caring. funny, knowledgeable, and always makes sure the pet owner is cared for and not informed. He is excellent!
Review( 839 ) : 14 / 861
February 23, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Very happy, on time and was able to even clip my reactive dogs nails and he’s not small.
Review( 838 ) : 15 / 861
February 21, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
I had a wonderful experience. The staff was very friendly and compassionate and took time to explain my cat’s situation. Much appreciated!
Review( 837 ) : 16 / 861
February 11, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Everything was great! Thank you.
Review( 834 ) : 17 / 861
February 08, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
` EXCELLENT SERVICE BY ALL THANKS TO VET FOR TAKING CARE OF BUD
Review( 833 ) : 18 / 861
February 05, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Doc is the best. Takes his time to help you understand what is going on with pet. Staff are all friendly, professional and responsive!!
Review( 832 ) : 19 / 861
January 28, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
We had a great visit. Everyone was very kind and took time to answer all of our questions thoroughly. They all were very kind to our dog. We appreciate their patience and guidance as we get to know our new dog. Cheryl and Bill Koza
Review( 830 ) : 20 / 861
January 22, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Thank you so much!! We are thrilled to have found Dr Clemens! And his Vet Tech Assistant was FABULOUS! My husband thought she was the Vet!
Review( 828 ) : 21 / 861
January 17, 2023
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
This was the first time a veterinarian and team fully respected the fact that I am a retired Vet Tech! I greatly appreciate that consideration. Rose always gets extremely nervous in clinics (not unusual). However! Upon meeting Candace and then Dr Clemens, rose stopped trembling! THAT is the ultimate review in my opinion! I have already recommended you all to my best friend and she will see you this week! Thank you for an excellent experience everyone!
Review( 820 ) : 22 / 861
December 18, 2022
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
I just really appreciate the team’s effort to get Indie in last minute while she wasn’t feeling well and for Dr Clemens to take care of her so quickly and help make her feel better. Thank you.
Review( 816 ) : 23 / 861
November 22, 2022
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
No issues with the resent visit everything was great
Review( 815 ) : 24 / 861
November 20, 2022
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Wonderful care of my cat and excellent explanation of needs!
Review( 812 ) : 25 / 861
November 07, 2022
Overall satisfaction
Staff
Provider
Facility it self
Willingness To Return
Willingness To Referr
Waiting Time
Everyone was great from beginning to end of visit . Follow up phone call was appreciated as well