Auburn Veterinary Hospital logo

Auburn Veterinary Hospital

97.69% Ratings based on 861 Reviews and Surveys on Yelp on Google Maps

Office Information

10323 East Washington
Chagrin Falls, OH 44023

Office Hours

Opening Hours Closing Hours
Monday8:00 AM7:00 PM
Tuesday8:00 AM7:00 PM
Wednesday8:00 AM2:00 PM
Thursday8:00 AM7:00 PM
Friday8:00 AM5:00 PM
Saturday8:00 AM2:00 PM

Review( 711 ) : 76 / 861

Review by AnneM

It was quick efficient and

October 07, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: AnneM

It was quick efficient and easy never had an easier visit in my life

Review( 710 ) : 77 / 861

Review by VickK

Thank you for sharing a leash!

October 02, 2021

Overall satisfaction

Staff

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: VickK

Thank you for sharing a leash!

Review( 709 ) : 78 / 861

Review by JohnS

As in the past, we keep returning

October 02, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JohnS

As in the past, we keep returning to Auburn Vet because of the care, trust and professionalism our pet gets

Review( 705 ) : 79 / 861

Review by TiffR

I am unable to fill this out

September 19, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: TiffR

I am unable to fill this out because I stay in the car and only the dog goes inside. However, we are very happy with the care and grooming that our dog received and we do recommend you often. We are very thankful to have found such a great place with great staff since moving to the area.

Review( 704 ) : 80 / 861

Review by AnnaS

With recent covid issues going

September 09, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: AnnaS

With recent covid issues going into the vet office isn t possible. I would ve liked to meet the vet in person and talk to instead over the phone. So far my experience has been really good and everyone has been pleasant with. I have recommended my sister in law and her new baby to the office. I hope her experience is as good as mine.

Review( 702 ) : 81 / 861

Review by SallB

Could you please be more aware

August 30, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: SallB

Could you please be more aware of upcoming events. I was there Friday with one of my dogs. This morning (Monday) I got another reminder for the same dog for something else he needs. I have 3 dogs….I can’t afford to be there multiple times when things could be scheduled together. Thanks.

Review( 700 ) : 82 / 861

Review by SharV

Dr. Clemens has always been

August 15, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: SharV

Dr. Clemens has always been very thorough in his analysis, friendly, and the best with our dogs ! Randy Verner.

Review( 699 ) : 83 / 861

Review by SusaW

I only had a tech do blood

August 14, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: SusaW

I only had a tech do blood work but everything was great

Review( 695 ) : 84 / 861

Review by HenrH

One star because I have been

July 15, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: HenrH

One star because I have been a customer since December, 2020 and I’ve never been inside the practice so I can give an accurate rating. I understand covid, high risk employees etc, but hard to really rate the overall experience without any in-person interactions with the vets. I respect the abundance of caution but don’t really understand why a fully vaccinated customer, even with a mask, can’t enter the building. How long do you anticipate this policy to be in place? That said, great service over the phone scheduling and really great vet techs that I’ve encountered thus far outside the building.

Review( 694 ) : 85 / 861

Review by RondN

I always feel that both Boo

July 12, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: RondN

I always feel that both Boo and Penny are in competent and caring hands. Thank you!

Review( 693 ) : 86 / 861

Review by KathN

Love the staff and the Doc!

July 11, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: KathN

Love the staff and the Doc!

Review( 692 ) : 87 / 861

Review by LeslL

Called to check to see if

July 09, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: LeslL

Called to check to see if a vaccinated person could come in with pet, said yes on phone, but technician was hesitant when I got there. Finally was given OK.

Review( 690 ) : 88 / 861

Review by LynnM

The vet was very thorough.

July 01, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: LynnM

The vet was very thorough. She wrote me a great email and gave me lots of information on her bloodwork. Definitely would come back

Review( 689 ) : 89 / 861

Review by RayS

Kiwi loves Dr. Stumpe and

June 26, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: RayS

Kiwi loves Dr. Stumpe and her team!!! Thanks for all your care of Kiwi over her past 16 years.

Review( 688 ) : 90 / 861

Review by DebrY

LOVE the experience the staff

June 25, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: DebrY

LOVE the experience the staff and Dr Clemens gave to my pet! Thank you for getting Nana Cat in on such short notice!

Review( 687 ) : 91 / 861

Review by BeckO

Love it never felt so okay

June 24, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: BeckO

Love it never felt so okay with a vet. After talking to Dr. Clemens I felt very informed and at ease with him taking care of Darla I have never felt that way with another vet. I have alot of pets and you guys are my new vet. Thank You

Review( 684 ) : 92 / 861

Review by KeitS

Always have been very happy

June 08, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: KeitS

Always have been very happy with the service and care that we have received.

Review( 683 ) : 93 / 861

Review by StevZ

It was SO nice to be able

June 05, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: StevZ

It was SO nice to be able to see my vet(Dr Clemmons) IN PERSON again and be with him and my pet. I was also very pleased with my tech, Jen. She made me and my dog feel very comfortable. She was very professional but definitely has a way with the animals. I feel the same about Dr Clemons......my animals , over the years, have always responded very well to him. I know I am very confident with him also. Thank you.....again.....Marietta & Steve Zsulya

Review( 681 ) : 94 / 861

Review by PaulF

I am still a little nervous

June 03, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: PaulF

I am still a little nervous about her impending dental work but Dr. Clemens understood and listened to my concerns especially in regard to anesthesia from our past experience. I also greatly appreciated getting a phone call from Dr. Clemens to discuss Amelie s lab work, usually it’s a vet tech that calls and leaves information so it was nice to actually have the doctor call.

Review( 679 ) : 95 / 861

Review by TrisC

It’s probably time to let

May 24, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: TrisC

It’s probably time to let the owners back in with their pet. Or at least allow vaccinated people or masked unvaccinated people.

Review( 677 ) : 96 / 861

Review by RobiL

Thanks for taking great care

May 17, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: RobiL

Thanks for taking great care of Remington!

Review( 676 ) : 97 / 861

Review by DoroK

I brought Lucy for just bloodwork

May 06, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: DoroK

I brought Lucy for just bloodwork so most questions above are not applicable.

Review( 673 ) : 98 / 861

Review by DianP

Requested a call from vet

April 30, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: DianP

Requested a call from vet re pain relief and was told that was not policy. That was a little disappointing since it is counter to the philosophy we believe that the practice invokes and also surprising based on the calls we receive from the vets and staff pre and post other visits as reminders or follow ups.

Review( 670 ) : 99 / 861

Review by Anonymous

Extremely grateful we found

April 25, 2021

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: Anonymous

Extremely grateful we found this vet. We had a very sick cat, and they squeezed him in, diagnosed his condition and treated him. Our cat is feeling much better. Very very happy with all the employees and doctor. Thank you so much!

Review( 669 ) : 100 / 861

Review by CyntD

I appreciate the remote appointment

April 18, 2021

Overall satisfaction

Staff

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: CyntD

I appreciate the remote appointment service. Having Gracie taken in and out has really helped me. I have always been afraid Gracie would make me fall, since I am somewhat disabled and would really suffer if I fell.