Reviews From Verified Clients Only AppointMaster Authentic Reviews From Actual Clients
43.6526147 -79.471010
Bloor West Village Animal Hospital logo
2100 Bloor Street West Unit 8
Toronto, ON M6S 1M7

Phone (416) 769-7867

OFFICE HOURS
Monday9:00 AM 6:00 PM
Tuesday9:00 AM 6:00 PM
Wednesday9:00 AM 7:00 PM
Thursday9:00 AM 7:00 PM
Friday9:00 AM 7:00 PM
Saturday10:00 AM 3:00 PM
Page 1 / 7

Bloor West Village Animal Hospital

Bloor West Village Animal Hospital


bloorwestvet.com/


OFFICE LOCATION

165 Certified Clients Reviews & Surveys for Bloor West Village Animal Hospital

Reviews posted and surveys rated from actual clients. Certified

Review(170): 1 /165
Reviewer Image
Anonymous
ON

Unsure why the cost of a wellness exam is nearly $100 (including taxes). The prices of your services should be listed on the website (perhaps I didn t see it). If not exact prices, maybe a price range or approximate cost for the different procedures. I ve been to vets in various places in Ontario and have never been to a place so expensive for a wellness exam. Usually vets have a deal for first time customers too. I do have to mention I was very happy with the quality of the service and the personability of the vet I saw. I felt she spent a lot of time with my pet and was thorough, answering a lot of questions. She was real with me too. I didn t feel rushed in any way. I felt like she really loved animals. The booking service online was also very easy to use. I put 4 stars for office facilities in question 6, NOT because I thought they were dirty or bad, but just because I ve seen better at vet s offices that charge way less for the services. I don t really care what things look like as long as the service is good. I m just telling you my very first impressions because I think it could help improve your office in the future. I was a little surprised to see just a metal cart/table in the middle of the examination room. It looked a bit daunting/low quality and bare for the price I was paying. Just in terms of marketing and stuff, I ve seen vet places that look friendlier, happier, etc. I know you guys are good because I ve interacted with y all. But for the sake of appearances, I would recommend a seat for clients in the exam room, and something colourful on the walls. I remember it being VERY dull and empty. Something maybe more personable too... maybe a section on the wall with photos of the pets and their owners, etc. It s not a big deal or anything, just ideas. Unsolicited advice from someone who is in no way a professional in animals or interior design.


Review(168): 2 /165
Reviewer Image
PhilR
Toronto

You folks are TERRIFIC!!


Review(166): 3 /165
Reviewer Image
DaviS
Toronto

They take great care of my dog


Review(164): 4 /165
Reviewer Image
CiarQ
Toronto

always great, never had a bad experience


Review(158): 5 /165
Reviewer Image
VladS
Toronto

Fantastic service! Olivia was clearly in very good hands. Thank you very much!


Review(152): 6 /165
Reviewer Image
NikiD
Toronto

Thank you for excellent service!!! Bono ?? you guys


Review(149): 7 /165
Reviewer Image
DeboM
Toronto

Happy to provide the feedback - I had an excellent visit as always, but the survey tool does not allow the respondent to see selection they made and confirm it is correct; the stars should be grey and clicking allows you to unshade your selection - good questions, bad tool.


Review(144): 8 /165
Reviewer Image
LizJ
Toronto

I ve moved out of the neighbourhood but continue to come back to BWVAM because everyone is so nice and knowledge and I ve never felt pressured into anything.


Review(143): 9 /165
Reviewer Image
WendN
Toronto

Thank you to everyone for taking care of our pets


Review(141): 10 /165
Reviewer Image
LetiC
Toronto

Everything was great! :)


Review(133): 11 /165
Reviewer Image
DaryS
Toronto

Best Vets office around! Perfect for the 3P folks! (Paranoid Puppy Parents)


Review(123): 12 /165
Reviewer Image
AshlT
Toronto

Think Bloor West is an amazing vet. My dog loves coming in and I really appreciate how honest and upfront you guys are. I always recommend you.


Review(119): 13 /165
Reviewer Image
ElaiA
Toronto

We always have a great experience and love that the vets take the time to really ask about any lifestyle changes happening. The vet that saw us took the time to email me some additional information.


Review(118): 14 /165
Reviewer Image
TrisG
Toronto

Great office!


Review(109): 15 /165
Reviewer Image
KyleK
Toronto

Dr. Yau was patient and professional. Loki was well cared for. It was amazing to be booked in on short notice


Review(107): 16 /165
Reviewer Image
JennP
Toronto

Also love the check up appointments. Thank you


Review(105): 17 /165
Reviewer Image
Anonymous
ON

I appreciate that no one rushed to do bloodwork, but started with simple treatments and observation.


Review(100): 18 /165
Reviewer Image
ValeB
Toronto

I clicked excellent for all of the above but I m not sure if it registered as I m using my iPad? My dog is always excited when she enters the Drs office. She knows exactly where the treats are and is always looking to say hello to whomever is behind the counter. Dr O Toole is amazing, he always treats our dog as if she is his own. He is a very compassionate man and you can tell he is always looking out for their best interests and that he is truly passionate about what he does.


Review(93): 19 /165
Reviewer Image
IldiE
Toronto

I always find the staff lovely and helpful. Dr O Toole is fantastic! Always gives you a balanced assessment rather than try to upsell you! Best vet I ve had and I ve owned pets for 25 years. I always recommend him!


Review(92): 20 /165
Reviewer Image
Anonymous
ON

I m always happy with Dr O Toole and his staff:)


Review(91): 21 /165
Reviewer Image
SusaM
Toronto

I found it difficult to complete the questionnaire - functionality of the keys to input the rating wasn t good - it took many times clicking over the proper box I wanted to get it to highlight properly.


Review(89): 22 /165
Reviewer Image
Anonymous
ON

I m impressed with the service. Would recommend to others.


Review(88): 23 /165
Reviewer Image
Anonymous
ON

5 out of 5 stars for all above.


Review(83): 24 /165
Reviewer Image
LisaF
Toronto

Great initial visit - very attentive to my pet, very quick and friendly. followed up right away with some promised additional information. both the front-facing staff/technicians and Dr. Yau made an excellent first impression on me.


Review(81): 25 /165
Reviewer Image
DaviB
Toronto

The receptionists were not very inviting. They didnt even acknowledge me and made me feel like I was a burden on their day. They kept checking their cell phones and were very unprofessional. They are the first and last impression so they should be going above and beyond for each customer yet I felt less than valued.



Reviews posted and surveys rated from actual clients. Certified




Top
AppointMaster -  Contact us © AppointMaster - 2018 - 2019

Generated 1/22/2018 | 2018-01-22T02:18:45.5161132-05:00