Mast Blvd Pet Hospital has a very caring staff.

Overall satisfied but was unaware a nail trim was going to be done and I feel $34 is high. I had just had my dogs nails trimmed 2 weeks prior and felt it was not necessary. Perhaps it was on the estimate but I missed it. I will read more carefully next time.

Thank you!!!

The new exam rooms are sparkling clean and modern. Vet took lots of time to go over home care plan.

The vet techs and vets are exceptional in delivering quality care. However, the front desk staff’s customer service and phone manners are abysmal. No warmth or caring and they are not willing to go out of their way to problem solve. If it weren’t for the quality of care from the vet techs and vets, we would go elsewhere. We just grit our teeth and understand and accept dealing with front desk personnel will probably be unpleasant.

In spite of my late arrival they were able to fit us in for a claw trim. Everyone is very nice.

The ear, testing, cleaning and Rx was over priced.

i will like to be therr when my pet is in there- so she feel more compfortable

I have been with them for a while and my animals get the best treatment.

Always friendly

I had asked the doctors assistant to have my dogs anal glands released and that was not done. Now I have to take time out of my day to take my dog in again. My time and travel for gas is costing me extra money and I am unhappy about this. It should have been taken care of at our visit.

It was very busy the day I was there. The staff was very hurried and simple things were not followed up with. An example would be: Had an ear swab while we were there and they gave some cleaner and medication but no verbal update. No idea what the issue was if any? Also had to wait for the release of the pet for almost an hour. Once again it was not an emergency but would have appreciated a little less time waiting and better verbal/written instructions.

Awesome pet hospital! I’m transitioning all my cats here!!

I would have appreciated someone administering the flea ointment!

I have had both my dogs at they’re facility’s. They give the best care and so caring and loving there. I wouldn’t take my Casey girl anywhere else. Thank you too all staff.

Never a long wait and it s nice when a staff member remembers your pet, making it personal. Shows they care.

Excellent on all counts. Thank you. Friendly, kind, and available appointments. You all are very good with my dogs.

Everyone was great!

Highly recommend Mast Blvd Hosp The doctors and staff have always been great!! Very responsive and empathetic to our calls. Thank you so much.

You forest have always been caring and loving to Murphy,I hate to tell you all this, but Murphy is not having the quality of life he should have.so tomorrow at noon. Murphy is going to be with the lord, I just wanted to say thank you forall you have done for him through the year,I say thank you and so does Murphy

I was very pleased with taking us on time. It seems we usually wait 20-30 minutes past our appointment time.

The vet assistant with the red hair was absolutely wonderful. She was nice and sweet to my dog who hates the vet. And was very sympathetic to me during the stress of it all. So thank you to her.

30 min behind for a scheduled- 1 shot puppy shot is ridiculous and only was seen at 30 min after complaining to receptionist is just Ridiculous. When I book an appt I’m there on time, and I expect to be seen on time and if someone is running behind i expect to be advised or even called and asked to come in 30 min later. But none of these options happened along with no apology from staff. Not the service I’m used to when coming to this Vet.

The physician called me with my results he was very thorough and kind.

We have a challenging dog but we love her and you guys handled her amazingly. One of the things I admired most was that the first person that came out to get her informed us that she might not be the best person to take her in because of some her experiences with a specific type of dog. I appreciate that more than anything!!! Acknowledging your limitations and not putting our dog yourself or others in a bad situation. More people need to do this. I truely appreciate this it shows how much you care.