They were all friendly and very nice to my pet.

I waited 48 minutes after my appointment time to have my cat get one shot from a vet tech. I was annoyed leaving to say the least. Two other people who came after me were taken before me. A woman and her dog were waiting, and she said shaking her head, “my appointment was for 4:30.” I told her I waited 48 minutes, so good luck. It was about 4:55. Not impressed.

The waiting room is full of hard surfaces so everything echoes. Also the chairs squeak loudly every time someone moves. It makes an already stressful situation even more stressful for my cats :(

The staff is incredibly friendly and helpful. I just wish it didn t take three days for the vet to return my call after leaving a message. Twice now. :(

Was very pleased with everything; looking forward to my dog s follow up soon

Great Friendly Services!!!

I am clicking on the stars but nothing seems to be happening. All excellent except the hours. I know you need some time off but I wish you were open on the weekends.

Thank you for the good attention and service .

Staff is always friendly and helpful. I have brought my other dogs in before to see Dr Singh. This visit was my crazy Goldendoodle Poppys first time at Mast. She regularly goes nuts with new places but she was shockingly calm here. Always good vibes here. Thank you

The staff are always so caring and polite. My only comment is to go back and be open on SUNDAYS for convenience.

You are your staff are always very great,you ladies are always helpful and kind to me and Molly and Murphy, Molly and Murphy are doing better thanks to the Doctor and your staff, I appreciate you all very much thank you and God bless you all

Dr Singh is the best. The office staff us great and very helpful.

Thanks for taking me in so quickly and taking such good care of Zulema. Much appreciated. Jeanie

Nice facility, great staff.

waited for over 1.2 hr. for a 5 minute exam. And the doctor said she had a discharge in her ears, but didnt mention to us until I saw the printout report and didnt treat it either. NOT HAPPY and NOT coming back.

We appreciate the friendly service and quality that we learned long ago by the doctors and staff of Mast Blvd Pet Hospital, our recent addition, Tyn E, learned that people do care about her. Thank you Bert and Darlene Montijo

Customer service and phone etiquette should be a mandatory training for the front desk receptionists. They are not the friendliest or warmest persons. Hanging up on clients who are trying to get information on a mistake made by the hospital is not ok.

A very caring Veterinary practice. Thank you for helping our SeaBass.

I am a new client and brought my dog in for a lump and it ended up being a tumor. I had to bring her back again the next day for a biopsy and was supposed to receive a call to pu my dog. I dropped her off at 10am and by 3pm I hadn t received a call. They told me to come in at 330 and when I got there the dr said the biopsy results would be back within 48hrs. That was a Tues and I had to wait over 30min for them to bring my dog out. Today is Friday which is over 48hrs and I still haven t heard fr the vet. I tried calling at 9am today and got a recording to leave a msg. I m waiting to hear back. I feel the communication is poor.

Taking care of your beloved pets is our top priority, and we greatly appreciate your business. That is a great mission statement for your office because your staff is exceptional! I have taken my (children) to a lot of different vets and your team and facility are exceptional. I recommend and brag on your staff and facility all the time. Thank you for being devoted to our needs when we come in. Have a blessed and fantastic week. Prayers for your staff and facility. Thank you, Mick Rispoli

Staff is very friendly. Dr Singh went out of his way to make sure I understood my Bella’s diagnosis and treatment plan.

New staff didn t seem very interested in engaging with me both times I came in over the last week.

Everyone we came into contact with at our visit went ABOVE AND BEYOND our expectations. It s so nice to see exemplary customer service is still alive and well in some places!!! Thank you!!!

Handled a small emergency fast and efficiently. Always follows up next day to confirm no further issues. They really care.

I did take my dog in for blood work and were told we’d receive a call in two days but it was over a week before I reached out to get results from the text. And I asked for a copy of the blood work to be emailed to me but it was not and I had to call again to have it sent. Attention to detail.