Great experience with staff, doctor and facility. Easy to get an appointment and love the cleanliness of the facility.

It was a great experience. I felt I was well informed, the Dr.and staff were terrific. We will be back.

Our follow up appointment was quick and simple. We are very grateful for all the staff who cared for our sweet dog Dottie when she was not feeling well.

I love your new office! The only constructive feedback that I can give is that with the large lobby voices echo. My dog is very skiddish and was scared to be there. When the people at the front desk talk it would help if they talked in a lower voice as to not echo and would help keep pets like mine more at ease. Thank you for all the great care.

Dog had surgery; five teeth pulled. Vet didn’t even talk to me afterwards so I could ask questions. I still don’t know which teeth were pulled, if they got all the roots, etc. have follow up scheduled so I hope I see the vet then unless they just take my dog to the back again. I’m trying to remain open since I’m a new customer, but there are so many differences from prior Vet hospital.

Providers and staff always helpful and courteous.

I cannot thank the doctors and vet tech, Dori, for all the care and attention they provided to our very sick dog Dottie. They made us comfortable throughout the entire process. Explained next steps thoroughly and honestly. Under the serious circumstances, we could not have had a better care team. Thank you to everyone who took the time to visit and give our precious little girl love and attention when we were not with her. I have always valued the attentiveness and friendliness of this facility.

My dog came in for a teeth cleaning and they look amazing now!

First visit, tried to get in for months but not taking new patients. Visit was 2 1/2 hours which seemed excessive. I’m used to Vet examining pet in the room with me so I could see checking ears, joints, heart, etc. I asked to check ears but I’m not sure what was done other than this and heart. Vet tech very knowledgeable and informative (Torrey) and the girls up front very nice. Vet genuinely seemed to care about my dogs teeth. I’m excited I was able to finally get the in as there are several great reviews.

Looking forward to having a vet we can trust and count on.

Your new office is great, it s great to be able to walk inside and talk to the wonderful staff, everyone was just wonderful and thank you for taking such good care of Murphy, I appreciate all you do and the care you give to both molly and Murphy

It’s frustrating making an appointment and being early and consistently being seen late. I know emergencies happen but we are seen very late as a norm.

I was told I would receive a call the next day (sat) to report lab results and I did not receive a call. Sun is closed so no results. I didn’t get any feedback from the vet on if he felt any bladder issues or other concerns with my cats. I am disappointed with the service this time around as my first experience with the new location.

I love this place and I am grateful for the wonderful staff. I drive two hours because I entrust Mast with my pets. I recommend you to everyone I know who needs a vet and let them know the two hour drive is well worth it. Thank you.

I was very happy to be able to go in with my puppy and be seen in person and ask questions. Thank you.

Always wonderful service and care!

Thanks for taking care of Molly

Your new office is awesome and you all are awesome and great thank you for taking care of Molly and Murphy

I waited 30 minutes on the phone to check in for my appointment and then another hour after that for my pet to be taken in to be seen.

The curbside service was great. I didn t see the doctor but her vaccination and claw trim went very well.

It was our first time here and went smoothly. Will come back.

I like the new location , plenty of parking , well lit , prompt service when calling on the phone to announce arrival

Vet tech was great and friendly. Check in was awful. When I set the appointment I was not informed the office moved. When I arrived I called and was put on hold. As I stood at the door in the cold i watched the front desk person talk to another employee for over 6 min. Horrible customer service, didn’t even look at the door. Could have asked if I was checking in. Simple question. Ended up standing outside for almost 15 min. I have been so happy over the years and now I don’t know if I will return.

Was ever aloud to go inside to talk to the Vet in person? Dealt with a staff member the whole time. She was very professional.

You need to take ONE patient at a time. LISTEN to the pet owners. Come out and actually talk to people, not just the phone. Dr. Thomas sucks. Get more experienced veterinarians. Get to know your patients and owners. LISTEN! Sometimes just listening to an owners concerns could save the pet. Again you guys suck, and I’ll be taking my business and my family’s business to a place with empathy and who care. OD pets, then act like it’s whatever. Again you guys suck.