I would prefer they slow down and answer questions patiently. I felt rushed. My dog had medication on his mouth i asked about and recieved a very short quick answer. I had a follow up question but the employee started walking away.

The way you had it set up in this time of Covid was amazing. I applaud you all. I would definitely recommend you to everyone. Thank you!

I wasn t informed that I d have to stay outside until I arrived and found out. Also I felt that communication was an issue as I was told different things with each person I spoke to. With Covid things are hectic I get it but I felt it wasn t smooth at all.

I had appointment but had to wait 40 minutes. I called several times but did not get any action. I finally stopped someone and got some help.

You need a sign up to tell us what lane is for what. I was there 10 minutes early. Lady employee did tell me that I was in wrong lane. And highlight for us to not call you until we are in front.

Thank you for taking such great care of Willow !!! Glad My aunt, Gloria Shanahan , recommended your facility ! Willow says hugs ! ??

great job ! thank you for all of the help with our pup Angus!

All the staff members I talked to on the phone and in the parking lot were very friendly. The parking lot was cut up into a lot of lanes so it made it hard to turn in some spots but I know there wasn t a lot of parking lot space to work with. Overall I am glad you are open for business and glad I was able to get my cat s spay surgery done. Thank you!!!!

Muchas gracias por su servicio a mis dos gatitos, excelente servicio amabilidad y buen trato a nuestras mascotas.??????

Thank you for all that you guys do!

Current processes due to COVID did not allow me to evaluate your customer service thoroughly. What I DID experience was very friendly and informative. Thank you!

I love the mobile vaccination serves. Since I am legally blind & have other health issues it s nearly impossible to get my furbaby to the clinic. Thank you so much for providing this service.

Thank you for your help and understanding. Thank you for making it affordable to help the animals that have come to live with us in this troubling time.

Excellent!! Thank u

I was so impressed by the professionalism, speed, and of course, excellent patient care. My Sprout girl s incision looks great, her pain meds are keeping her comfortable, and she is already trying to be more active than mom wants! Lots of love to your incredible staff! <3 <3 <3

Thank you for providing quality affordable pet care. You guys are a blessing to my family and our Wendy.

I would have rated the facility 5 stars if all the communication details were noted properly. Two important details were left out and as a result was a source of major miscommunication which left me to the point of almost arguing with the last associate I spoke with on the phone who appeared not too helpful initially. Everyone were extremely helpful. Thanks for a great organization you have who help animals and their humans to possibly care for them.

Every time I come here the experience is great. Thank you for all that you guys do!!

I wasn’t able to see the inside of your establishment, so it’s difficult for me to rate that.

I have been bringing my animals here for years always friendly and always helpful.

You guys are life savers. Everyone who I ve come in contact is professional, patient and is gentle caring humans. I tecommend your services to al and hope to continue to donste when i can. Thank you

Great communication, very well organized.

I know it s not your fault because of Covid. However when I brought Dobby up. I was 10 minutes early on a day of 91 degrees with no ac in the car at 2 50 pm. We waited in line and called the number that no one answered.The staff was helping other people in the line and didn t make it to my car yet.Dobby was getting so hot in the car with me that we left at 3 15pm.He couldn t be out there any longer.I not mad but I will bring him back after covid has a vaccine, or appointment times would be taken when made. I love you guys! I give you five stars if covid wasn t going on. We will be later maybe next year.Stay safe

I know all of the staff was working extra hard and it was hot! Suggestion...if you have an appointment you shouldn’t have to wait 90 minutes just to get into front of the line to call in. I had a 1:10 and waited until 2:40 to be able to call that I was there. I love your clinic for my dogs but didn’t plan on spending 2 hours in my car with it running to get vaccinations...suggestion would be not to book as Nd y people in each time slot going forward Edie dolly when you think you have appointment. Again your staff was great, friendly and helpful with my senior dog and taking care of her needs.

Thank you!