The doctor did not introduce himself when he entered and didn’t seem very friendly. Didn’t ask if I had questions or really explain what he was looking for when doing the exam. Pleasant experience, but bedside manner was sub par.

First time I was less than happy with my dog’s experience. He usually is able to have his muzzle removed, this time that didn’t happen. He returned from getting shots in the back and my daughter was not told where on his body the shots were given, he was not weighed, and his muzzle was tighter than when he went back, way too tight. We love Dr DeMoor and he wasn’t the issue, Please don’t assign the techs who worked with Dusk that day to us ever again. I also didn’t get information in a print out regarding the build up thing located behind his right ear so my daughter couldn’t really explain or tell me what it is other than nothing to be concerned about.

Great place to bring your dog!

The staff is wonderful

I arrived 10 mins prior to my appt. I was told the dr’s appointments were running behind and they will call me. Almost an hour passed, I called for an update, but the dr still was unable to see me. I ended up re-scheduling. It would be helpful if customers were notified prior to their appt if the dr is running multiple appointments behind so that we can plan to arrive later or re-schedule rather than sitting in the parking lot for over an hour.

All of my responses were excellent, except the two that were N/A. Rory s appt. was for a monthly nail trim with Dr. DeMoor. Your facility is well organized. I appreciate the courtesy and care of the staff.

Animals love Dr. Demoore. I m convinced that he s Saint Francis reincarnated. I ve been coming to Lockport hospital for nearly 5 years, and I prefer it over all other vets in the area. The only time I go elsewhere is if my furry babies get sick outside of office hours.

Dr. Joe DeMoore has been our vet for approximately 25 years and he bought our last dog, Shadow an additional 5 years and we will continue to see him for as long as we can.

My pet was diagnosed with nothing as far as illness. Yet I was prescribed 3 different medications, I declined upfront one of them. I’m supposed to go for a recheck appointment next week which I’m also going to cancel. Since my pet wasn’t sick what are we checking?

Amazing clinic. Will not go anywhere else

Merry Christmas!!!!

As a new puppy owner, the staff was amazing and answered all my questions.

We love Lockport Animal Hospital! The technicians and Dr. DeMoor are the BEST around!

You guys were amazing!

My experience has been wonderful so far here and I have recommended you to everyone I know who has pets.

I was very hoary with there service

Jennifer was very good in keeping me up to date with Cody’s condition throughout the day. Janna was also kind and helpful with miscellaneous requests. One happy fur mom here!

A great and caring place to bring one s beloved pets!

I was surprised, in a very good way, after going over my bill. I got a significant discount for being a loyal, longtime customer! The reason I have been a long time customer is because I think Dr.DeMoor is an excellent and very knowledgeable vet. The office staff has always been helpful and friendly, too!

My appointment was at 3:15 I called to say my dog is old, cold and anxious. I would like to sit in the car until you are ready. She called 5 mins later to say we are ready come to room 4. I walked right in and SAT in the room for 1 HOUR and 10 Minutes before the Dr finally came in. He spent a full 3 minutes with us and left saying keep doing what your doing! My dog was scared, crying and shaking the whole time. She is almost 14 years old and I try to keep her stress limited.None of my visit was pleasant.

Mindy is feeling much, much better. Am so thankful that you got her in ASAP. Staff through, friendly, informative, caring, and professional. Will return when need be. This clinic is AWESOME!

Couldn t ask for better care for our dog or for better people!

Everything with my pet was done in another room, not in front of me. The doctor was in the room for less than 20 seconds, I had to ask for my pet to be weighed and then I sat in a room without being told I was even completed.

Thank you for taking care of our girl, Miley Grace.

Thank you for always finding time to see my dog when she is sick. I have friends who have been going to the same vet forever who get turned away when their animal has an emergency. I feel blessed that my senior dog has such an amazing place to go to for care. I genuinely appreciate the kindness that your entire team has.