All of these questions are subjective and require additional details...it s not a 1-5 star rating scenario.

Was impressed at how personable, knowledgeable, and communicative the staff and veterinarian were. No one seemed in a rush, they were very present and anticipated questions I might ask and complications I might encounter. It felt like consideration was put into every little way the visit close be made convenient and comfortable for me. Best experience I ve had with any company in a while

It s always a great experience seeing Dr. Tepp and her staff. Wouldn t want to go anywhere else.

Love the staff and Dr. Tepp. They are all caring and thoughtful.

Staff is phenomenal ????

I have always loved the staff here. Easy to get in and out. My pets get extra love, while there and I think that’s important. They deserve great bedside manner just like humans.

Everyone is always so amazing to us!!!

Excellent staff Professional Doctor.

I’m very happy with the care my dog received and plan to go back when needed. I’ll be recommending your office to other pet parents!

Staff is always pleasant & caring!

Very professional,and caring

Perfect

Everyone is always good with my Waylon they take good care of him thanks agin for everything

Always very prompt, friendly and professional.

Thank you so much for caring for Willow! She’s recovering nicely from her spay.

It was our first time here and everyone was so nice and friendly. They made sure my dog wasn’t stressed and was a great experience.

Getting told that in office labs were more expensive than out of office labs didn’t sound right. Also that you can’t do as much in house and that it might have to be sent out anyways didn’t add up. Worked in a ER for years and in house was always better for us. We already paid for the people and equipment so getting used or not we still had to pay for them. I just didn’t understand that part, wish it was explained better.

Awesome service as always!!

We really like our nurse/tech Nicole. We found her personable and liked that she could answer our nerdy questions in depth. Dr. Castillo was low key and laid back which we liked as well given that we were very concerned about the Ehrlichia. We were with our vet in Florida for 13 years and our pets have had some considerable health issues over the years (meningiomas treated in conjunction with the NIH, stifle repairs, cat glaucoma, cat PU), so we really want to develop a partnership with our vet team who are top notch in their fields, well read in the current literature and kind.

Excellent care. I wouldn t think of go I g anywhere else.

New to town and thrilled to have found you. Thank you for getting us in quickly and being so welcoming. It means a lot.

Thanks for taking care of Duckie on short notice.

Great tech job on Doc’s nails

Thank you to everyone @ SRVH.

Always a good visit, front desk knows us and always a nice welcome. Great doctors who spend as much time as is needed to discuss, review and prescribe.