I loved how easy it was to get my pup in, even as an emergency and never being seen in the office before, the staff was very quick at fitting him in that day and the care he received was exceptional.

Thank you for setting up our appointment so quickly!

I couldn t believe the time that they spent explaining things to us. Even drawing a diagram so that we understood what she was saying. Standing outside in the cold and it s barely 40 degrees and windy and cold. Came out several times to give us more information. I will definitely be coming back here instead of going to our other vet.

Thank you Dr. Dix!

The # 6 question checked, N/A is because of the pandemic we do not enter the clinic. We stay in our cars.

Hard to answer many of these since there is only curbside drop off & pick up. Should have a “n/a” choice

Last question cant be answered but they usually are clean

Wonderful place and my dog (who has had multiple surgeries there), is always so happy and excited to go see his friends at Jacksonville Veterinary Hospital. Great and friendly staff, and I can tell they really care about my pup. Thank you!!

Always a great experience. Our dog has separation anxiety and she has never had an issue just running off with anyone from the office and being away from us.

Friendly staff. Took care of my pet..

Under the covid stress everything went well. Thank you.

I appreciate the prompt call back I received today. Staff was friendly and professional. Doc clearly explained the checkup, test conducted and results. Very pleasant experience.

My first visit to the clinic, A+ for all the above except N/A for facility inside, outside was great. I was impressed that Dr. Dix came out to talk with me. All staff were friendly and professional.

So happy with the care given to Maggie and me. She is already improving. Thanks to all of you, Sally

Very polite staff

Best ever and most caring staff.

I never went inside so I cannot give a answer on the last question.

I appreciate the personalized care given my pet and extended to me despite the restrictions covid-19 requires. The parking lot pet transfer is actually easier, though I miss the in- office atmosphere. My dog loves these guys. She gave me the impression she would have preferred to stay with them. She will put up with almost anything for food and doting.

Great experience. The visit relieved all my anxieties concerning Moa’s recent illness. And Moa seems not to have been traumatized by the visit. We were so afraid that he would be. We received the information needed for his future health care. It couldn’t have been better. Thanks.

It seems like there is too much explanation when I call to make an appointment; too much verbage. I don’t need to hear all the Covid protocol before I make an appointment. Then, I have to leave a message to be called back. The procedure needs to be easier for the caller. Thank you.

We could not be more grateful for you guys! Thank you for your help with slash and fitting her in even though she had never been there before. We will always recommend you guys as the best veterinary office in the area!

I really appreciate you were able to fit us in to you’re already packed schedule. Cleaniness of facility is actually n/a but it always has been in the past.

You really have considered everything when planning your Covid protocol. The entire experience is seamless. It s not stressful for pets or their humans. Thanks!??

The people there are absolutely wonderful.

I was nervous about not getting to be in the room with my dog for his 1st vet visit but everyone s friendliness put me at ease. I did feel that the doctor was wanting to get on with his schedule & I was asking too many questions. He was nice but I felt like I needed to let him get back to work. So I left a couple questions unasked. All in all though, excellent service & will be happy to see you all again when the need arises. Thank you!!!