covid 19 As doctor Spock would say irrational

The wait time was frustrating but I always appreciate the professionalism and friendliness of the staff. I wasn’t sure how the stars worked in the survey. I assume you leave gold stars and click to take any away. I hope it’s not the opposite so it looks like I gave zero stars which I didn’t.

They were amazing as usual. Got right in and didn t wait too long, they were quick and thorough and very reasonable.

Our dog, Grover, has issues with his anal glands and has to come in every 6-8 weeks to have them expressed. We never know exactly when he’ll need to come in and over the past year, we have been able to call and get an appointment with a Vet Tech within a few days of him needing to be seen. When I called last Thursday , I was told the next available appointment was in three weeks. I said that unfortunately that was too far out as likely Grover’s glands would get impacted and possibly infected waiting three weeks. The receptionist put me on hold and when she came back, was able to offer me an appointment for the very next morning. We are so thankful for all of you for your flexibility and for fitting us in. You are so appreciated!!! Thank you!

Thank you SO much for the gift of free nail trimming and gland expression for our Senior Windsor dog citizen. That was very thoughtful of you all! We appreciate it very much!

Even though we were not able to come in to the office at this time, the staff was excellent and caring and I felt comfortable letting them take my cat from my car.The communication was great. Thank you!

I marked excellent on everything but somehow it wouldn t take so I am just telling you that.

The staff were all very helpful and friendly, and the vet took her time in talking about the office visit. Great place to take your furry friends!

I am a former rancher and dog breeder - Dr Tami is smart, practical, warm - really one of the best vets I have ever had work with my dogs. Grateful to have her in our small town!

Clone Dr Mike

What a wonderful place! The staff was so friendly and took such great care of my dog. Thank you for getting him in so quickly.

The help that I received for my dog Sammie was very calming, and I felt they helped me with her problem.

It is hard to comment on the office cleanliness… As we’re not going inside anymore. Perhaps some of these questions don’t apply with the current situation

We love Jacksonville Veterinary Hospital!

I appreciated the care and time Tami Rodgers took with our dog and explanation of the appointment. To see us as a new patient on such short notice was a real comfort. Thank you so much!

As always, great pet care and great customer service.

I would have liked to have had a copy of my rabbits vital stats. Trying to phone your office was difficult, as the lines are constantly busy., But,overall a good experience as I ve come to know, after over 30 years with Jacksonville Veterinary Hospital.

All of you have always been the best. You have treated my dogs with the best love and care. I appreciate all of you. Thank you for all you did for my Mason.

Keep up the great work!!!

Liz and I would just like for you to know how much we appreciate the quality of care given to our four legged family members and the attention to detail given to making them comfortable and calm during visits. You re the best. Thank you.

Thank you for taking such good care of our fur babies!!

Everything went well given the strange circumstances. We would prefer to be in with our fur baby, however.

I am grateful your staff treat us and Georgia so kindly!Thank you!Joan McCray

Thank you to all of the staff and doctors.

I know it’s difficult to maintain safety during Covid but I appreciate the protocols put in place and the work of all the staff to keep everyone safe while still helping to keep our pets healthy. Thank you!