As usual, no surprises. Dr. Deep and Adrian/tech were very patient in listening to my concerns regarding ear issues with our Cava-Poo. All shots were brought current, all lab work reviewed, etc. The front office staff are very friendly and efficient.

Dr Singh sat on the floor with my dog to care for him. Very kind and loving vet.

Everyone was very helpful & kind & took the time to explain & answer all of my questions

Vet tech who worked with our cat was great!

The Dr. and the assistant treated me so very well. They both took good care of my little dog. I am grateful for attention they gave me and Panda.

Dr Singh is very patient and kind. Betsa is a wonderful tech and is also patient and hind. Thanks for a great visit!

I appreciated the Dr’s quick response on my pets blood work the following day, as I was very stressed out waiting to hear results and diagnosis.

Everyone is so kind. Thank you! We’re grateful for you.

Excellent communication.

An amazing establishment and staff!

Staff was not friendly and I was disappointed in their service.

Dr s at this facility saved my dogs life and I am very grateful thank you for all involved.

Vet went with most extreme solution of dental surgery saying antibiotics wouldn’t help vs let’s try some less drastic first. Time vet spent didn’t reflect a very thorough exam. For $75 I expected more

Every one of staff are extremely great.?? ??

They again took great care of my English Bulldog Bubbles while doing ear hematoma surgery. However I did think they released her too early to me as she had difficulty walking (ftom waking up from surgery) so I had to carry her to the car. I wish they would ve let her stay relaxed in their office another hour or 2.

The entire staff was awesome. I felf they really took good care of my dog and the communication was awesome.

Overall, 3/5. We are prescribed an optic abx ointment for our dog, however what was given to us was an optic suspension abx drops. This is a medication error, and is a safety issue. Luckily, ointment vs drops isn’t a major difference and was resolved by speaking with another vet that gave the additional instructions for use, but different efficacy and, none the less, an error. Worrisome for other potential medication errors that could be fatal. Labeling issue as the RX label was placed over the label of the box that shows the actual medication. Some staff friendly, while others seemed bothered by visit. Floor was wet with unknown substance prior to entering, and staff cleaned while walking us in for visit.

I think if I’m going to pay $187 for vet care I should be able to see a vet

We have always been pleased with the service we recieve from Mast

Dr. Singh is wonderful. Thank you and to the staff. Everyone was very nice.

Dr.Jenk & Cait. . . top notch & informative.

As always I am so very grateful for this office and all the staff in their wonderful care of my little dog, Gabby! Best office ever and best Vet s and staff!

I was not happy when my dog was in pain after I got home from picking her up the sedation was wearing off. I called to get pain medication for her and the person acted like I came in for a toe nail clip. I explained the situation and was told she would pass the message along but it would be 24hours before I could hear back. Only because I was angry did she go and do a verbal with the doctor who prescribe pain medication. To say the employee can’t talk to the dr or someone in the back is insane. I was moments away from saying I would never come to Mast again. A vet that doesn’t care isn’t a very good image. I would suggest better training and thought process on that policy.

Staff was outstanding!

Everyone is wonderful and treats my pet and me with love and care. Thank you for doing what you do!