Review( 48 ) : 201 / 514
Staff Provider Waiting Time
I was a walk in. My dogs had gotten in a fight. I was told I would have to wait since I didn t have an appointment. I was pleased I was in and out in less than 45 minutes. Thank you.
Review( 40 ) : 202 / 514
Staff Provider Waiting Time
Everyone was helpful. I didn t agree to one test for my dog and yet my bill was about $20 higher because it was a special . My bill should have been slightly lower.
Review( 38 ) : 203 / 514
Staff Provider Waiting Time
I did a drop off of my dog. Vet called with results. Ear medicine is working. I was happy with service.
Review( 37 ) : 204 / 514
Staff Provider Waiting Time
Yes, very happy the way my baby was taken care of.
Review( 29 ) : 205 / 514
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Every one was very nice and easy to talk to about my concerns about my pet Romeo.They answer my questions and shared my concerns. Overall we left happy and more at ease. We won t go any where else.
Review( 27 ) : 206 / 514
Staff Provider Waiting Time
these guys are great. they are super kind about my crazy traumatized dog and always helpful.
Review( 26 ) : 207 / 514
Staff Provider Waiting Time
everyone was great as usual.....very pleased....thank you
Review( 25 ) : 208 / 514
Staff Provider Waiting Time
Your staff and services are the best
Review( 24 ) : 209 / 514
Staff Provider Waiting Time
I really love your staff. Everyone is awesome. I would like to make one recommendation thought. If you are not going to take people at their scheduled time, you should not offer appointments. I understand that things happen, but i have been to your office numerous times, always on time for my appointment, and still have to wait. On my last visit, 1/29/18 i had a 4:30pm appointment, but did not get seen until 5:56pm. like i said, i understand that things happen, but an hour and a half is unacceptable. I would like to propose that if you know you are running behind, offer a courtesy call informing the people that you are running behind schedule and have then delay their arrive or offer to reschedule for them. i know i would of preferred that. I hope you do take this to heart and make a positive change. the care your facility gives is top notch, it is just unfortunate that the schedule is not on par with the service provided. Please feel free to call me and discuss if you would like to. 512.921.0438, Jake. I want you to know that this comment comes from a place of caring and not criticism. Kindest regards, jake
Review( 16 ) : 210 / 514
Staff Provider Waiting Time
Everyone was fantastic ! Thank you for taking care of Trout !
Review( 15 ) : 211 / 514
Staff Provider Waiting Time
I actually sent an email this weekend thanking you for everything. I have no suggestions - I think you’re the best vet practice on the planet.
Review( 12 ) : 212 / 514
Staff Provider Waiting Time
I didn t have an appointment but Charlie was seen any way as a walk-in. Thank you.
Review( 10 ) : 213 / 514
Staff Provider Waiting Time
Always friendly, great customer service.
Review( 8 ) : 214 / 514
Staff Provider Waiting Time
I want to take my pets no where else
Review( 7 ) : 215 / 514
Staff Provider Waiting Time
I feel very confident that my pets are getting the best care when I take them to Crossroads.
Review( 6 ) : 216 / 514
Staff Provider Waiting Time
We are very very happy with the support we get for Cooper. Everyone at Crossroads are helpful, pleasant and go out of their way to provide excellent care. Its like we re all family.
Review( 3 ) : 217 / 514
Staff Provider Waiting Time
When I called for an appointment to get a rabies shot for my cat I was told they don’t make appointments for rabies shots. When I arrived I told the receptionist I wanted rabies shot for my cat and showed her the notice from my former vet. As it turned out a vet gave my cat an exam and the shots at a cost of $92.00. I didn’t ask for an exam but I had to pay for it. You took advantage of me and it isn’t appreciated. Do you do this to all your clients? Very, very disappointed in you.
Review( 1 ) : 218 / 514
Staff Provider Waiting Time
Came on a Saturday they were busy but Dr was very nice & helpful
Review( 532 ) : 219 / 514
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Review( 531 ) : 220 / 514
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Review( 530 ) : 221 / 514
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Review( 529 ) : 222 / 514
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Review( 528 ) : 223 / 514
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Review( 527 ) : 224 / 514
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Review( 525 ) : 225 / 514
Staff Provider Waiting Time