Auburn Veterinary Hospital logo

Auburn Veterinary Hospital

97.69% Ratings based on 861 Reviews and Surveys on Yelp on Google Maps

Office Information

10323 East Washington
Chagrin Falls, OH 44023

Office Hours

Opening Hours Closing Hours
Monday8:00 AM7:00 PM
Tuesday8:00 AM7:00 PM
Wednesday8:00 AM2:00 PM
Thursday8:00 AM7:00 PM
Friday8:00 AM5:00 PM
Saturday8:00 AM2:00 PM

Review( 189 ) : 301 / 861

Review by KataR

We love Auburn Veterinary

March 08, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: KataR

We love Auburn Veterinary Clinic and Bridgecreek groomers they treat our pets as if they were their own!

Review( 187 ) : 302 / 861

Review by JohnS

Everything and everyone was

March 08, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JohnS

Everything and everyone was excellent at the vets office.

Review( 185 ) : 303 / 861

Review by CathP

I love Dr. Clemens, he so

Review By: CathP

I love Dr. Clemens, he so kind so compassionate, knowledgable takes his time with your pet. Explains everything answers every questions. He truly loves animals that you can see when I take my cat to him, I feel she will get the best care there. His staff is so good they are the same understand loving people the ladies there also show how much they love animals. Dr. Clemens and his staff are a cut above the rest, I just can t say enough good things about them.

Review( 184 ) : 304 / 861

Review by RebeR

Thank you I appreciate your

March 02, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: RebeR

Thank you I appreciate your honesty and you don t try to sell me things I don t need. I always feel my pets are in good hands there.

Review( 182 ) : 305 / 861

Review by JohnC

great overall experience

February 25, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JohnC

great overall experience

Review( 181 ) : 306 / 861

Review by MaggC

For whatever unexplained reason

February 25, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: MaggC

For whatever unexplained reason I cannot get my answers to the survey to register.Mark it all excellent.

Review( 179 ) : 307 / 861

Review by AnneT

The groomer does a great job.

February 21, 2017

Overall satisfaction

Staff

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: AnneT

The groomer does a great job.

Review( 178 ) : 308 / 861

Review by CyntD

I always feel good about a

February 20, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: CyntD

I always feel good about a visit to you. My questions are answered and all the excellent above are heartfelt

Review( 175 ) : 309 / 861

Review by SaraK

You did a great job.

February 12, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: SaraK

You did a great job.

Review( 174 ) : 310 / 861

Review by RondN

You made Boo as comfortable

February 11, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: RondN

You made Boo as comfortable as he can be at the vet. Thank you

Review( 173 ) : 311 / 861

Review by BettH

I would like to say thank

February 10, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: BettH

I would like to say thank you to the staff of Auburn Vet and Dr. Clemens. We fully trust all of you with our furry babies! Bettina & Peter Holzer

Review( 169 ) : 312 / 861

Review by AmyJ

For some reason, I EXPERIENCED

January 27, 2017

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: AmyJ

For some reason, I EXPERIENCED TROUBLE WITH CLICKING ON THE RAITING VALUES, HOWEVER I RATE ALL CATEGORIES AS A 5. DR. CLEMENS AND HIS STAFF HAVE ALWAYS TREATED THEIR PATIENTS WITH GREAT LOVING CARE. THANK YOU.

Review( 163 ) : 313 / 861

Review by ElaiM

I always feel like the staff

December 19, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: ElaiM

I always feel like the staff love seeing my pets and making sure they are healthy.

Review( 161 ) : 314 / 861

Review by JeanK

Thank you so much for your

December 12, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JeanK

Thank you so much for your service. I don t trust my buys with anyone else. You have a client for life.

Review( 158 ) : 315 / 861

Review by TomE

Almost odor free reception

November 27, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: TomE

Almost odor free reception area. I wouldn t expect it to smell like a spa or salon, on the practicality sense there s a lot of animals going in and out of there. You guys do great work. Thank you. Thomas Erb

Review( 156 ) : 316 / 861

Review by LindU

Very friendly staff. Wonderful

November 18, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: LindU

Very friendly staff. Wonderful place to bring your pet.

Review( 155 ) : 317 / 861

Review by LisaA

Dr Clemens is by far the best!!

November 18, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: LisaA

Dr Clemens is by far the best!!

Review( 153 ) : 318 / 861

Review by JennM

I love the Auburn Vet practice

November 13, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JennM

I love the Auburn Vet practice and this last time was no different! Dr. Stumpe was knowledgeable, thorough, and very helpful. Desiree was wonderful too, and gave us very helpful suggestions and information. Thank you very much! (And we were very grateful to be able to call in the morning and come in that same day right after noon.)

Review( 151 ) : 319 / 861

Review by LeigS

Hal and I have been coming

November 04, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: LeigS

Hal and I have been coming to your facility for years, and we have referred others! I think that speaks volumes! Thank you so much! Leigh Anne Stamm

Review( 150 ) : 320 / 861

Review by BarbM

I scheduled my routine appointment

November 04, 2016

Overall satisfaction

Staff

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: BarbM

I scheduled my routine appointment to be done the same day as groooming- this was a fantastic option. I am slightly disappointed that I no sooner got the dogs home and received an email in the next few days saying the dogs were due for something else- I would have been much happier if the office could have called and said- you are due for this or that in the next few weeks- Thank you.

Review( 148 ) : 321 / 861

Review by TimJ

Just an observation, often

October 28, 2016

Overall satisfaction

Staff

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: TimJ

Just an observation, often I find that I wait in the exam room for a while before we are seen. I always try to be on time or early for our appointments and was hoping this could be improved.

Review( 147 ) : 322 / 861

Review by RobiL

Thank you for taking great

October 28, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: RobiL

Thank you for taking great care of Remington!

Review( 146 ) : 323 / 861

Review by TeriG

My experience was absolutely

October 25, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: TeriG

My experience was absolutely Wonderful ?? The Auburn Vet Hospital was warm , friendly, my dog was at ease with the staff(she is very fickle around men in general). Dr. Clemens was tentative, thorough, and a joy to have as a Vet. The Staff were very helpful, tentative, great handling my dog and nice!! I would recommend all my friends to go to this clinic?????? sincerely Teri and Rizzolli??

Review( 144 ) : 324 / 861

Review by JudyV

I have a suggestion...someone

October 21, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JudyV

I have a suggestion...someone should paint the bottom part of the examining table that is old and rusty. I never noticed how shabby it looked until you moved and every thing is else was clean and bright! and new. Thank you as always for your work and kindness. Judy Vernon

Review( 142 ) : 325 / 861

Review by JeffK

N issues, 100% satisfied.

October 14, 2016

Overall satisfaction

Staff

Provider

Facility it self

Willingness To Return

Willingness To Referr

Waiting Time

Review By: JeffK

N issues, 100% satisfied.