This was our first time at the Pet Resource center and we had a wonderful experience! Despite the difficulties brought on by COVID, the staff were friendly, timely, and very professional in their services. Everything seemed to run very smoothly and I appreciated how much care they took in transporting our pet.

With covid the wait time was pretty long to get my pet taken in and the person on the phone said that they would call when i could pick up my pet but when they took her they said that she would be right back which was perfect.

Excellent costumer service and excellent people working here very professional and you can see how much they love the pets, thanks a lot.

Very friendly, informative, caring and professional!

I have used PRCKC for many years. I have taken my pets and dozens of others to be spayed and neutered and have never experienced anything other than great people with love and compassion for our fur-family. I will never take my furbots anywhere else. Always has been and always will be the best.

I love having a facility like KC PET RESOURCE in Kc. Such valuable services they provide! This time was not a good experience as I arrived at 0910 am and my 3 kittens were picked up at 1012. I did arrive late but for appointment bc of bad weather but had called to inform them of this situation. Then I added a couple microchips to my services, but believe it should not take a full hour for pets to be picked up from car. I do this as service for people who haven’t the funds to pay full price for surgery/vaccines/ etc. I don’t think it ran efficiently on Friday. Then pickup at end of day was at 330. I was there at 330, cats were brought out at 415-420. Once again, love the services provided but I don’t want to spend 2 hours there & another hour driving time. Usually you are so organized. I donate to the organization; 2019 for my birthday $500 was donated. When I texted Friday, I asked if possibly I could bring cats in myself as I needed to get to my job... the response was “ No you cannot. Because you changed the services, it s taking a little longer, but someone will be out there shortly.” One hour drop off time is not the greatest. Just hoping it’s faster next time.

What a great service! Everything was well organized. Our dogs were in and out. Most of all, our dogs were handled with care and came back to us as happy as they were when they left.

We were impressed with the friendliness and professionalism of your staff. When we saw the waiting lines, we thought oh no but we were done before our alloted time. We will definitely use your services again.

They handled everything to my liking, and then some, thank you all for the great work!

Staff was so kind, easy to find, appreciate all you do!

Thank you for taking care of our pets! You all do an amazing job!

The mobile unit came to my house which was a huge help for me and my 4 furballs. Everyone was really great and super nice and all wore masks (thumbs up??). I hope they can come to my house next year! Thank you so much.

Keep up the great work you do in Kansas City!!!!

I am appreciative of the care provided to my furkitties, however, I would ve appreciated a call letting me know my female cat was pregnant before they terminated the pregnancy. I appreciate the efficiency but I would ve fixed one of my other cats if I had known that one was pregnant. Thank you for the job that was performed. Both are healing up nicely.

For some reason, Piper has always been afraid of men, but not this time! She really liked him and that is IMPRESSIVE!

I find it difficult, as a Rescue, to get all of the requisite paperwork. Rabies certs and tags go home with the fosters instead of being sent to me and I have a hard time getting copies into my system. I don t ever see an invoice and I have no accounting to provide to my board. I go online and pay what I m told to pay, but never get an itemization. I hesitate to say anything critical because I love your mission, your staff and I so much appreciate that you are here for us, but that is the one thing I would change. Stay awesome and we will keep fighting the good fight!!

All of my in-person and phone experiences were exceptional. However, my on-line experience was not: scheduling was okay, trying to reschedule was not good, and when messaged to pre-pay, the link didn’t provide an amount and my questimated payment was entered as a donation.

I am very thankful for you guys because you guys help me out on getting my King and Queen spayed and neutered and once again thank you so much

I wish to thank Dr.Nichols and everyone there a big thank you for the excellent care my kitty Zahra received from them. Her surgery appointment was for spaying,but while Dr.Nichols was performing surgery she had discovered that Zahra also had aPyro Cyst that ruptured causing her to become septic. They ended up keeping her on Iv antibiotics to hopefully clear up her deadly infection. She’s now home with me and she’s doing great! I thank them from the bottom of my heart for their excellent care????

Great people

With the care and information I received before visit and after visit was great. I have 3 cats and a dog and I plan to bring them to your center after visit with kitty on the 13th. Thank you.

Really enjoyed the courtesy and professionalism of the young man at the guard station. He kept things moving in such a friendly and polite way.

We were sent home with only one of our cats paperwork and someone else s pet s paperwork. We were also sent home with one cat having a normal tattoo and the other cat having a one inch cut with glue everywhere. I would definitely not consider it a normal tattoo and no one bothered to let us know.

I’m so incredibly impressed with my experience. So many people there helped me ease through my new kitty processes. Wonderful care and she’s healing so well. Thank you all so much!

Everyone has been incredibly sweet and helpful and informative! My questions were answered thoroughly and patiently.