Now that we have to make appointments, I thought the wait time would be reduced. But it was not. I still had to wait 50 minutes outside in line before my pet was actually seen. Isn t there some way the waiting time can be reduced?

Not good with answering phone calls, literally called 10x and was always on hold and someone NEVER picked up the call

I loved everything. You all were helpful and my mind is at ease that my pets are getting proper help.

The staff are always professionals and very kind!

Fantastic people, mission and place. Couldn t rate the appearance since I wasn t allowed inside because of COVID. My one and only qualm would be that it took FOREVER for drop off and pickup.

Thank you for all youve done for us. And thank you for your help. GOD BLESS YOU ALL.

The staff was very friendly and helpful plus l was in and out in no time. I plan on calling today and set up a appointment for Genger to get spayed. And they helped me put in a application for the pet panties. Thank you for all your help!

Even on a rainy day. Things went ok. Thank you

You guys are awesome compassionate group.You care for our pets like their family.So appreciate all you do to give my babies the best care!

Ponchos for everyone! The staff was so very friendly and helpful! Even out there in that monsoon rain! Kudos to all. You re the best!!!!

The whole team was amazing. I appreciate each and everyone of you. Thank you so much.????????

Staff was awesome and did a great job with our nervous larger dogs. The appointment was for 1:30 and we weren t seen till 2:15 which was disappointing but overall it was a great experience. Thank you for all you do!

My experience was very good. As I could not go in, my interactions were with the parking lot attendant and young man who came to my car to get my puppy. Both were wonderful.

I really, really appreciate having your agency there for people who are unable to pay the extremely high prices of a regular veterinarian, but still want to care for an animal, and love them. If there were more agencies like you, there would be less pet homelessness because people could take care of the basic needs of their pets, and not have to worry about city ordinances,and the like. Plus, they do not have to worry about the loss of their pet through disease, and not being able to pay a high vet bill because they were able to vaccinate their pet against that disease. Thank you, and those for the donations given to help those who want to keep their pets healthy and at home!

All of your staff has been the best to work with, truly appreciate everything.

This place is awesome!! Highly recommended

I thought the whole process was done well and everyone I talked to was friendly and provided the information I needed and answered all my questions.

very impressed with staff and procedures!

Wet friendly timely service.

Awsome service

totally organized;impressive & in spite of covid,schedule was closely & adequately maintained...effort was sooo diligently made to serve all in an orderly & gentle manner.

It was quick and smooth. I liked it better this way!!

This place is a true God send during these hard times. They take great care of the animals and are amazing at what they do. I happened to witness a crazy day when I was there and to see everyone that worked there jump in to help a dog who had been shot (even tho that s not what they do their) was truly beautiful to watch. Would definatly recommend to any and everyone. I won t go anywhere else now.

Very impressed with my questions and the commitment your staff went to answer my questions and concerns.

Maybe suggest people put something more than a soft blanket in the bottom of the carrier. My cats carrier was saturated in urine and her incisions were wet when we got home. I didn’t give her a full bath but if you arent going To keep them dry then I’m not liable for anything that happens. You are. ??