I have had two dogs neutered and 1 spayed and every time u guys are awesome! I really appreciate your mission and have always been very pleased with your services. Thank you for all u do!

Sorry I couldn t rate the facility cause did not come in. But everything is great. It would b nice if u had a senior discount on shots. I know no1 but seniors. But overall everything was great & every1 was nice.

Very professional, the curb service was well organized . Quick and simple. Thank you for providing this device to our community.

I made an appointment for vaccines (which apparently take less then 5 minutes to give) and still waited in the parking lot for over an hour! I constantly called the phone number to check in for my appointment and received no answer or the voice mail for 30 solid minutes. When the phone was finally answered the guy tried to shoe me off the phone because I wasn t at the front of my line. What s the point of an appointment?!? Luckily the lady in front of me was getting her dog as I was on the phone, so I managed to get him to not hang up on me. Even after my checking, we waited another 25 minutes for our dog to be seen. And his appointment was incredibly brief. I appreciate the cost savings that your organization offers, but I m not sure it s worth the frustration. Maybe this is just a pandemic problem, but it really was a horrible experience.

I love what you guys do for our pets!!!

It was a disaster no one knew anything or where we needed to go. Workers walked around like they did not ‘now what was going on. The staff was baffled on how to move the lines of cars. It was backed, no movement, just an unorganized mess!

I am of low income and have been treated as if I was a millionaire because of the friendliness and compassion I feel from talking with them, my kitten Milo means the world to me she found me at a bad time in my life and I totally trust The Pet Resources with her, I highly recommend them to anyone looking for reasonable cost for there furry loved ones, THANK YOU!!

KC Pet Resource Center took great care of my dog Mischa. She is an 85 lb, two year old rottweiler and is healing wonderfully just 3 days after her spay. Thank you for being so wonderful to my baby!

I don t know what wait times were like before coronavirus and doing the lines via cars in the lot, but advice on arrival time versus appointment time would be helpful. I was 15 minutes early for my cat s vaccination appointment, but she got in 20 minutes after appointment. The shots part was fast, but it would have helped me to have an estimate of total time to expect ahead of time. Appreciate the free wifi, though. Thank you for your service to KC s pets!

Didn t get my dog s Multi Advantage and already paid.Im hoping and praying it gets mailed to me....

Got my dog in within a week to get spayed! Super affordable and easy! seriously you guys are the best in KC!

Thank you for providing care for the animals.?

I waited roughly an hour for my appointment. I had concern about my puppy and nobody bothered to talk to be about it, all I got was a comment on the papers.

Would love to thank all involved for taking care of Poe and making a special shout out to the Anonymous donor you’re an angel !!!

Things were not clear on parking so I pulled over to the right in a parking spot because in front it said surgery we were not there for surgery Got there about 15 minutes early tried calling couldn’t get through for the first 30 minutes 15 minutes after our appointment somebody came up to us and said are you a family of three I said no we’re here for our cats we have 20 I said been trying to call can’t get through she said OK what is your cats name is I’ll go and check find out what’s going on about five minutes later she came back out went to a different car help them never came over to us and told us what she found out or anything just left Us hanging in the meantime I kept trying to call so couldn’t get through now we are 30 minutes past your appointment time the lady had came back through to another car so that’s the second car without stopping and telling if anything I stopped her she went back in and checked again finally came out and said they’re having trouble with the phone lines just keep trying to call so I did and she said that we were parked in the wrong spot we should’ve parked to the left of where it said surgery which I did not see that you couldn’t tell Ice I was surgery why didn’t she tell us that in the first place why wait 45 minutes later and An hour and I finally got through on the phone and then the lady I talk to you on the phone was kind of rude I was just trying to figure out what was going on and all she cared about was taking my money and I was like I just want to know how much longer you think we’re gonna be because of all the misunderstanding and she’s like well if you basically hurry up give me your card number we can get the process moving I didn’t feel comfortable with that if that was my only choice if I was going to get the cat shots so I gave her my card number but I feel like she could’ve been a little nicer and told meA little bit more all I wanted to know is if we were next in line if there was three or four ahead of us what but I guess that part was impossible to tell anybody so the friendliness was not there at all on either employee or volunteer whatever they are

Extremely friendly staff! We felt very comfortable allowing them to take care of our dog!

The drop off and pickup is a little crazy but yet it s the result of the situation. Our cats doing well. We had our last cat done here and I m glad you were able to get us in soon from my contact date with your staff. Thanks again.

I waited more than 30 minutes to drop off and pick up my pet for surgery. I arrived on time, and dove to pick up as soon as I got the text that he was ready. I think I got stuck behind people who hadn’t filled out paperwork online beforehand... I feel like designated lines for paperwork and online pre-registration would be beneficial. I understand things get hectic and certain things are out of your hands but I felt like it was stressed to arrive at my appointment time or else I wouldn’t be checked in, but in the end it really didn’t matter.

We had our German Shepherd neutered here. We chose to have blood work done pre surgery , annual shots, nails clipped , and extra pain medication. The cost was less than half of what our vet clinic cost ( I checked). The service was very good. They patiently answered all our questions . Years ago we had our Wheaton spayed here and in the future will return. Again. A great resource to our community!!!

I had an appointment but wasn’t seen for an hour.

My dog is struggling to recover for the amount of sedative that was administered to him without my consent, he also now has a limp on his back by his hind quarters. You all administered 2 additional sedative injections to him after the initial one and did not contact me, and were about to administer a 4th as the person who was designated to pick him up showed up to the location, and was able to intervene. His paw with the broken nail was not bandaged nor cleaned up, and when picking him up, he was laying in blood and urine. He was only brought in for his shots. ??

I made an appointment, and still waited well over an hour for my dog to be seen. I’m just not sure what the point of making an appointment is, if it will not in any differentiate me from walk ins. With the current system there is no real way to track who actually arrived first, since you only call once you are in the front of your lane. I watched as several others were helped before me (even though they arrived well after me). I apparently picked the wrong lane, and the car in front of me took an extended amount of time, so it took awhile for me to be helped. Maybe there should be a way for you to call and set your place in line once you arrive? I guess I learned there is really no point in making an appointment, so I will no longer do so.

I know its super busy at your facility. And I m not mad about the wait for my animals to get dropped off or picked up. My only problem was that the insert to my carrier was forgotten because one of the cats had an accident and It was removed and set aside. The facility is a 35 min drive from my house so having to waste another hour of my time to drive back and pick this item up was exhausting. My only suggestion is to come up with a better way to not lose people s inserts or to tell owners to remove the inserts before coming to an appt so they dont get lost of forgotten.

The only thing I have to say is I wish the portal was easier to manage.I m sure it s because I don t know about computers very well.