I understand your system works due to the overload of appts. but we would rather speak to a real person. The bundles you offer are not totally clear. We want to get our dog in for a dental cleaning as he is due for that service and trying to find out the cost for a dog his size. When is a good time to call?

The entire process was handled very effectively & I felt secure leaving my pet in your hands

Overall really great only down fall was that my shepherd was getting more anxious the longer we waited which ended up being about 2 hours late got there at 10:30 and left about 12.30 ish. Still super friendly employees :)

Thre was a African American female. Appeared to be maybe 18. She lives her job. I watched her as she interacted with ea. Customer and pet. Awesome, caring and full of energy. Great personality.

This was as quick and easy as I could have asked for. My cat, Miso, was well cared for and she is doing amazing. Thank you!

I still need paperwork related to my dog’s neuter procedure. You system was down and I reached by email that same afternoon. No reply has been offered or acknowledgement. Please advise.

People are friendly and service was great.

Everyone was friendly and professional but my dog s rear was covered in feces when I picked him up.

I am a young, single, first-time homeowner and have been struggling to financially support myself and my pets. Being able to utilize your services for free (spay my dog) was a huge blessing. My dog is not the easiest to work with as she struggles at the vet. I am super pleased with the level of care she received. I have recommended your services to anyone and everyone I know. Thank you times a million!

Your process is like a well oiled machine. Runs very smoothly, with kindness and compassion.

Can t say enough good things about the service you provide.Thank you very much for assisting to my rescue dogs needs.I would recommend you to anyone who has an animal in need. wonderful volunteers !

The way this clinic is set up is top notch! Amazing how many clients you see in a day and seems to flow effortlessly

Very smooth visit. Definitely would recommend

When we came to pickup our dog after her spay we had to wait in the pickup lane for 45 minutes after we had already received our dog back. Everyone in our line had their pets except for the first car in line holding everyone up. If they could have gotten moved to another space that would have been way more efficient because they were obviously needing more specific care and no one else could leave even though we were done.

Definitivamente el mejor lugar para llevar a tus mascotas a que las cuiden, son bien amables, tratan con cariño a tus mascotas dan un buen servicio y sobre todo tienen una muy bonita personalidad te tratan bien y cuando mandas mensage rápidamente se comunican con uno Muchísimas gracias por dar servicios a personas con bajos recursos .

Thank you for your services. We are greatly appreciative!

First, thank you to all staff, vetinarians, and surgens. I suggest drawing arrows, lines, or signs or all to direct traffic better. Thanks again for your services.

Absolutely APPRECEIATE the genuine sincerity and love of animals the staff all displayed. The services my cat, Jinx, received were best of the best level of care and it showed. We will definitely be back in the future and letting friends and family know how Well we were cared for. Thank you again

The $75 puppy package that I had done at the appointment to my new puppy includes a fecal exam however I don t recall seeing them do it and any results of one is not included on my paper and I was not told the results.

Not everyone was on the same page as to where to go when picking up my pup after a dental cleaning. The email said nothing about the procedure when picking up. I drove by the back door, one lady said I had to get into the lane, so I did. Then another lady said no, I needed to go park and come inside. I was beginning to get frustrated. Put something in the email about pick up, and then get everyone on the same page. Other that that, the experience was awesome! Maybe not so much for Zena, but it was for me! Thanks, Chris

Thank you for taking care of a special cat!!!

I just wish that I was in a financial situation that I could donate to your organization. I ll be happy to volunteer if needed.

I brought 3 cats in that all have diarrhea. When I made the appointment I checked online that I wanted a fecal test done. When I checked in for the appointment, I explained why we were there, that I wanted a fecal test done & why I thought this could be happening with my pets. I waited an hour and my cats were brought in and out w/in 10 minutes. I asked about the diarrhea and the lady told me to put the cats on a bland diet & get dewormer from online. This lady, also wasn’t the veterinarian. I wonder if it was ever communicated to the veterinarian that my pets are having issues or did one of your staff members just decide on their own how to treat my cats w/o consulting the doctor? I’m pretty sure that’s what happened because for whatever reason they didn’t feel like working that day. I asked if a fecal test was done & I was told one was not done. I said I am very concerned about this & this is the whole point of our visit. She said try the dewormer first and REFUSED to do a fecal test. I made a review about this online & the response from your team was that “there must have been a misunderstanding.” I don’t know why your staff refused to treat my cats. We were the last car of the morning though. There absolutely was not a misunderstanding. I was polite and I was very clear as to why we were there. I cannot understand why your clinic would refuse services. My cats were all once street cats that I have rescued. They don’t do great interacting with strangers or during car rides. Now I have to load them up for another vet appointment because I am certain this isn’t parasites and they need treated by a veterinarian. I left your clinic in tears. We will never be back and I definitely won’t be donating to this clinic.

Thank you for handling our Ava Rose with care. She has changed our lives. We got her last April after I lost my son. My youngest son needed her. Of course she can t replace my son though she has given us love, laughs and support. I was referred here by my family member and I am very happy I chose Kansas City Pet Resource. Thank you from the bottom of my heart.

Excelent service