Thank you guys

I appreciate you all

Vet office is doing good job and very organized as well. ????

you are the best place you work with people and pets you all are amazing

A+...thank you for taking such great care of our three pets. We appreciate everything you do and at an affordable rate!

I had an appt for 4:10. I didn t get seen until almost 5. I believe the reason this happened is because people were not following the rule of waiting in the car until you were in the front of the line. then call. People were allowed to pull up and call and be seen while they were second or third in line. I think when people call you should verify their position in line. If they are not in the front, they will have to call back once they reach the front of the line. I understand that it will not be perfect as far as set appt go, because some people, like myself always arrive early to appts, but I think it could resolve some issues, and people getting stuck behind cars in front of them.

Every visit has been amazing!!

Thanks for taking care of our pets during this time!

My first time using this service very happy with it.

You all are great!

Everything you do is wonerful. The way you re doing things now with covid-19 it would be nice if it were like this moving forward. ?? Thank you for all you do.

Love your agency, everyone is always super friendly. Unfortunately our last visit was rough. We waited well over 2 hours for our apt but somehow cars that arrived more than an hour after us were gone before our dog was seen.I know everyone is doing the best they can but it was incredibly frustrating. The check in process for COVID needs to be improved. We also were not warned about the potential for such a long wait while having an appointment.

Thanks for doing what you do to keep our animals healthy, and for risking your health to keep our animals safe.

Have more resources of where to take your dog if you find out that they have heartworms—veterinarians or places that are more affordable for people on a limited income.

I would recommend changing the way/order that you all are currently seeing pets. When I first got there, all 4 lanes had 1 car in them, so I got behind a car in lane 4. My appointment was at 12:50 and I got there at 12:40. However, all of the cars in lanes 1-3 left before lane 4 so people that got there after me were helped before me simply because of the lane I chose by chance. If there was a way to make a single line that would then go into the next open lane then I think that would be more beneficial. I also saw cars that were not first in line getting in before me since they didn’t follow directions. I ended up waiting outside for 45 minutes for a vaccination appointment that took less than 5 minutes. The appointment was quick and I appreciate that, but it was frustrating to see people being helped before me that had gotten there after me.

Wonderful assistance and much appreciated health I recently emailed in regards to questioning on help with flea and tick medicine for my pets could somebody please get back to me on that because I am a no income home owner with again two dogs and two cats

Spay and neuter is simply THE BEST! STAFF, AND ALL WORKERS ARE VERY FRIENDLY AND PROFESSIONAL!!

You did your job, however we had an appointment for our girls, made it, followed the instructions, in calling, got voicemail so lect message. I fell asleep. appointment eas at 1:30 however, noone contacted us, my number is on file si since we cslled in saying we mightbe late. I d think that a car in parking lot after everyone has left not to mention the fact that thedriver was passed out. Shouldhave warranted investigation. Instead when I realized that it was now close of business and we had yet to be seen, I cslled amd asked bow that we ve seemed to be fogitten since we ve been passed over by every one. Can we get our turn? She asked who we were and when she couldn t find us or our message left. I demandedwe be seen. She also saw fit to argue with uds oug leaving a msg suggesting that none of there phones took msgs. WE GOT NO APOLOGY FROM ANYONE AND FELT LIKE WE WERE THE BLAME FOR WAIYING IN A HOT CAR FOR 2.5 HOURS WITH NO FACILITIES. IF IT WASN T FOR THE FACT THAT I CAN T AFFORD ANYTHING ELSE BUT YOU GUYS, I WOULD HAVE MADE THIS MY LAST TRIP. DEPENDING ON WHETHER YOU RESPOND PERSONSLLY TO THIS LENGTHY REVIEW. I HATEBEING TREATED LIKE CRAP BY THOSE THAT ARE SUPPOSED TO HELP. SHAMR

Every time I come in whether for my indoor or my alley cats, I get the best help and advice. I trust you with my pets. Thank you. Just incase it did not work I gave you 5 stars on all.. thank you again especially for the kindness to HOBO..

You guy s Rock,everytime I ve come the kindness & care has always been great. I wouldn t be able to keep my kiddo s without the services you provide. I m truly grateful for the support an Dutchess& Jazzmyn thank you as well????

I had an appointment just to get food from the pantry, and you guys went way above my expectations! With not have working for the past 2 months, being able to check something off my list was so nice! Not even just the dog food, but also the treats, the wet food AND the shampoo! SOOO appreciated!! Thank you!!

I want to say THANK YOU for the service it was very helpful to me in these times. God Bless and THANK YOU !!!

your staff and services are first class, always very caring and always looking out for the best interest of my pets. Thank you so very very much for going above and beyond on my visit this week.

Due to COVID-19, I was not able to enter the building but from what I could tell at the drop off and pick up the office was clean and that is why I put 5. The service was for booster shots so it was very quick and I appreciated the correspondence with Kelsey to set up the appointment over email.

I wish I had more time to get to know my vet and make me comfortable to ask questions about my pup. I did not get the opportunity to talk to my vet and had some questions unanswered over the phone. I do understand the Corona issue and the safety standards that need to be met. But I wish I had gotten more time to get to know the vet. Thank You.