I had appt with Westlake In Blue Springs which they didn t find. Had my 11.07 lb dog at sign-up. Lady was not friendly and told me take dog back to the car. It was extremely hot so I had carried her except on the mulch. Your person took her from window of my CRV and insisted on using large choker lease, then I see the lady dragging my dog across the parking lot since she didn t want to go with the stranger. I hollered What are you doing? This is exact opposite of our experience last year and won t be gaining my trust or donations. I offered to hold her for shots and was very disgusted by this method.

The lady in the booth first thing in the morning had wet hair, seemed frazzled, and agitated when she arrived to help us.

I love the online reminder that it was time for yearly shots and checkup. Then, I could sign up for an appointment online at one of two locations that was convenient for me. The check in was by two friendly associates and the appointment was quick.

The staff is courteous, helpful and sweet to the animals. The ease of making appointments online is also a plus.

Absolutely love the Pet Resource Center! Thank you for all you do for the KC community! 5 stars all around!!

I know with the Covid outbreak your way of appointments have changed, I had a hard time with communication when my dog was brought out from surgery, due to cars running and trying to make sure he was alright in my car, seemed very rushed!!

I had a wonderful, stress-free experience with Pet Resource Center.Everyone was friendly, organized and the after-care process was thourally explained.

My friend brought in the kitty cat to get her spayed and said that it took a long time for the check in. She said everybody was very pleasant but that it took over 45 minutes for her to get the kitty checked in.

Everyone that are there is/ are really awesome. Ive had a great experience with all 4 of my cats with Bright Eyes being the youngest.Thank you all so much! ?

Everyone I came on contact with either on the phone or in person was very kind and professional. Thank you for a great first time experience with your company.

I was told to arrive at 8:35. As a rule I try to be early.I arrived at 8:25 and sat until 9:50 until I entered the building to find out what the hold up was. I saw several people who arrived after us be helped. When I called to check on my cat no one answered. I messaged on the message center and still nothing.I ended up showing up early and he was done. I waited 30 minutes without anyone even telling me he was ready. So I went inside and stressed to the people inside that my kids were released from school at 330.They finally brought him out. I was not given his flea medication and had to call the next day to receive it. It was cheaper than a full service vet but now I know why. The professional atmosphere was definitely lacking.

Would be nice if you offered to clip nails while pets get fixed. Could even charge a few dollars for the time.

Just... don t forget about people who are in line... or cross them off. I got there..and sat there and hour and a half... and then was told that they had already thought they had taken my pet in.

I have never been so pleased. My dog s are everything to me. I am a littel extra when it comes to my dogs. You guys always always bend over backwards,sideways and any other way for my dog s. GOD BLESS ALL OF YOU. I DO NOT KNOW WHAT I WOULD DO WITHOUT YOUR VAN SERVICE. THANK YOU GUYS SO SO MUCH

I already have been telling EVERYONE I interact with about you guys. What an awesome experience Shadow and I had on our appt. Everything you stated in the above mission statement is spot on 100% accurate, you guys are awesome! Unbelievable that you can get that many people working together and everybody was truly helpful and very polite! What an awesome team! You absolutely went above and beyond in our first visit with you. Honestly I can t say enough good about you guys, believe me I m putting you guys out there to everybody I know and even people I don t!Thank you sooo much for providing such a wonderful service to pet owners- you guys are freaking AWESOME!!!!!

You guys have always been the best, I haven t taken my babies anywhere else. I would highly recommend you to anyone!!!

Great experience.

Everyone was professional and helpful throughout the whole ordeal. So organized in their process. Great place to bring your pet family.

Thanks for making it easy and affordable to get the care Quincy needs!

Very friendly staff. Mobile unit came out to the house and picked up donations. They were to large for my car.

I am very thankful for Pet resource Center… this is the second time Iv used your services for neutering and shots! It isso expensive to go to a vet for these things and This makes it possible for me to have a dog and afford it! Thanks for your team and great job! Went quick and smoothe! Susan Ruff

PRCKC is a blessing to my family and our pets. The professionalism, communication, and care that we encounter everytime we visit is above reproach. I am beyond satisfied with the services that Pet Resource Center of Kansas City provides. The mobile clinics are very convenient. I have never had a less than excellent experience with your organization!

Absolutely best in the state! I really appreciate them!

It took longer to getting my pet taken care of than I thought! I had appointment set up, I felt it was first come first serve, but I had a appointment! But it was great service!

Person on the phone at intake was friendly and caring and helpful. Every step along the way so far this has been an excellent experience. We are more likely to help strays because of your professionalism and kindness.