Review( 8445 ) : 2126 / 12310
Staff
The online tool needs to be revamped. It does not allow you to make appointment for multiple pets. There’s no info that tells your customers this.
Review( 8444 ) : 2127 / 12310
Staff
My little chihuahua dog was scared to death. She wanted me to hand my dog to her, which my dog was not about to have. Then she wanted to walk my dog in, which my dog was not having either. Then she brought a muzzle that was too small for my dog, and I couldn t get it on him to stay on him. So, she got a towel & wrapped it over my dog s head and took him in. He fought the entire time. He tried and tried to bite her again and again. But she kept fairly calm and finally just hail maryed him with the towel. I will say he made it in and out of your building faster than any other dog I saw go in and out that day. Thank you for putting up with Pedro s bad disposition. He s really a very loving little dog. He is afraid of everything. That s why he acted like a crazy ass. No one but my family has ever handled him. That is his first trip to the vet as far as we know. I wish I could say that next time he will act a little bit better, but I m pretty sure that he will be trying to bite and acting a fool next year too. I apologize for that. He has some very bad dog ways. I was almost sure that you would throw us out from the start. Thank you for getting his shots done despite his fight.
Review( 8441 ) : 2128 / 12310
Staff
Everyone is always so great! Would highly recommend !
Review( 8440 ) : 2129 / 12310
Staff
Laura registered us and she was great!!We really appreciated how nice everyone was to us. The service and care was very good and I plan on coming back next year. Thank you for providing great service.
Review( 8439 ) : 2130 / 12310
Staff
I had already sent a email to you and it has been addressed. Thanks for the hard work you do.
Review( 8437 ) : 2131 / 12310
Staff
I asked if I needed to make an appointment if my kittens were having drainage and edema in their eyes, were sneezing, and having diarrhea. I was told that they would look at these issues during the appointment I already had…. When the kittens got back to me, I got no information on these issues, and there was no indication they’d even been checked . I called and asked about it.. left a message, and never got a call back…. This has happened twice, now..and I’ve made some kind of decent donations. I don’t think I’ll be back, or be donating any more…
Review( 8436 ) : 2132 / 12310
Staff
First, I was given the wrong address in Olathe, 1231 E Santa Fe. That is the location where I took my dog last year and had a wonderful experience. This year was not the same experience, and I was disappointed. I only encountered one staff member who I thought was not friendly or very compassionate toward the pets. It was hot that day, so maybe she let the heat get to her. If that’s the case, perhaps she shouldn’t work the Outreach in Olathe. It left me with a bad taste and to not even be able to speak to the vet or ask any questions didn’t seem fair to me or my pet. I have a French Bulldog, so I had some questions. To no avail. Perhaps I should find another business to care for my dog? I want to support Pet Resource, but I’m speechless after my last visit. I feel sorry for us both.
Review( 8435 ) : 2133 / 12310
Staff
My experience with you was wonderful!!! I will most definitely let anyone know if they need things done to come to you! Thank you!!!
Review( 8433 ) : 2134 / 12310
Staff
Thank you so much for your thoughtful staff.
Review( 8432 ) : 2135 / 12310
Staff
I forgot the name of the lady who took my call when making the appointment but, she’s the nicest person and made my day knowing that I was not just another caller. Everyone else at the clinic were nice as well. Thanks!
Review( 8431 ) : 2136 / 12310
I was scheduled to bring in Samson (cat) but did not make it there. I also cancelled on web site but I was charged I would like to speak to someone to have this fixed! Please Dena Sinkhorn [email protected] 816-738-9098
Review( 8427 ) : 2137 / 12310
Staff
We were very pleased with the services we received to neuter our dog. The staff was very friendly and professional and the price couldn’t be beat which was very helpful for our current situation.
Review( 8426 ) : 2138 / 12310
Staff
The staff were fantastic. From the initial call about services offered to and through Savannah s procedure. I really appreciated the reaching out after she went home to make sure everything was okay. We will definitely refer Pet Resource Center to others (Actually, I already have). Thank you!
Review( 8423 ) : 2139 / 12310
Staff
It would have been helpful if the veterinarian who examined Rosie had told me what she,the vet, had done during the exam, i.e., what the exam entailed. Otherwise, I m satisfied and appreciate the service.
Review( 8422 ) : 2140 / 12310
Staff
Everything went smoothly. Great job caring and concerned. Thanks to all staff.
Review( 8421 ) : 2141 / 12310
Staff
I love it when the tech who gets my pets is happy to see them…and me!
Review( 8420 ) : 2142 / 12310
Staff
I suggest your service to any/everyone I encounter. You do an amazing job and I very much enjoy the streamlined process and appreciate the positive attitude of your employees.
Review( 8419 ) : 2143 / 12310
Staff
Loved every part of this minus the wait in the parking lot- onnnly because my car has bad AC. I think the booth guy noticed and sent me to the shade asap, which helped a lot! Maybe some additional shade would be helpful tho? Like a sail shade every now and then if that s possible? I was unaware the wait would be outside so also making sure people who do have AC issues like mine can dress appropriate for the wait :)
Review( 8418 ) : 2144 / 12310
Staff
Very good service
Review( 8417 ) : 2145 / 12310
Staff
Thank you!
Review( 8416 ) : 2146 / 12310
Staff
Absolutely love here!!! Staff is great!+
Review( 8415 ) : 2147 / 12310
Staff
Love you guys BUTI had an appt. set up with the mobile unit for the following week then the next day I got a email confirmation for a visit for the very next day at a permanent site. I didn t change it, I don t know which one of the staff members changed it but I should have been called to see if I wanted to change it. I feel bad if I took an appt. spot from someone who could have used it and it s a waste of time for you if no one is there with their pet. It was resolved with a phone call the next day (after the appt time). I wouldn t have mentioned it except the very same thing happened to me before. However, please note that everyone I talked to was great and the whole organization is a blessing for pets and pet parents alike.
Review( 8414 ) : 2148 / 12310
Staff
I actually enjoy bringing my cat in for various services. The way you have everything set up is organized and runs like a well oiled machine, the staff is very friendly and knowledgeable. I have convinced all my family/friends to use PRCKC for all their veterinary needs. Keep up the good work!! Dana & Jinx Sackuvich
Review( 8413 ) : 2149 / 12310
Staff
Coming into the parking and line area was confusing for many. I think if you painted your arrow to go straight and then right around the parking lot on the East side and back around, it would alleviate the confusion. Many cars that were just pulling in just turned right and got in front of others that were waiting. Thanks for all you do for the world s pets. You are so essential and I appreciate your more than reasonable prices.
Review( 8412 ) : 2150 / 12310
Staff
Wonderful experience each time. Staff is remarkable. Very kind and considerate. So grateful for this service to the community. Thank you.