You guys did an amazing job with my cat and when I had questions they were answered quickly.

The pet portal with my information needs to be update - I should be able to change my number and etc. I even told the staff and still has not changed! I have another dog file in there, too is no longer alive. I should be able to inactive or delete.

The only complaint is I never received a text with my dogs heart worm results.

Thank y’all so much!

The team member who came out to my car were the only reason I didn t give 1 stars across the board. He was very professional and smiled a lot. He seemed very upbeat and genuinely happy to be taking my dogs. On the other hand,the customer care I received via phone was sub par. I am in a very tight financial spot and I was lead to believe that all 3 of mt dogs would cost a total of $100 for the D1 package. Instead when I got there, I was told it was $100 per dog. I ended up spending $200 more for my dogs and therefore this month was unable to pay my utility bill. Not only did I feel somewhat scammed, the ripple effects of this perception will stay with me for the next 2 or 3 months because of my utility bill. I understand that taking care of my dogs is very important, but I would ve waited a few more weeks to take them in. I also understand that it was not your company s intention to mislead me in such a dramatic fashion. I simply feel cheated. I will continue to go there because of what your company does for the community, I just wish in my desperate time of need, my dogs would ve benefited from what your company stand for and does for the community.

If there is a way to improve the wait times in the parking lot, or change the drive through procedure, that may be helpful!

I cannot thank Pet Resource Center enough for everything they have done for me!! They are always friendly and take extra special care of my pets!

Just I would like to say thank U to all staff because while I was waiting on the car line, I saw the all personel doing the best services. Thank s

Thank you

I always go with you and take my dogs for the annual shots and heartworm test.. Never had an issue before.. This year was not the same. The credit card machine decline the credit and debit cards. The lady had to go inside and tried manually. Then, a guy took my dog to the shots , it was really really quick . He came with a pill and told me, the heartworm test will be send as a text message in 10 min. If the results were negative I can give the pill to my dog. Today is Friday and I never got the test s results... I still don t know Thanks for your time and attention to this.

After a client has a concern, before making an assumption. Professionals should ask for pictures before stating their assumptions. I took my lady in for stitches to be removed and didn t check her when they brought her out got home to bathe her and found 4 upper stitches still there. When I called, the receptionist placed me on a brief hold and came back with an assumption from whomever she spoke with. I didn t appreciate it as if I m uneducated not to know what stitches are and the fact of having to return. So my concerns are if they re this careless with stitches removal were they attentive in performing her surgery? I would think her chart would have diagrams of where the procedures took place and how many stitches were put in...but maybe not

Thank you for such a great experience. Everything was so well organized! The tech that came out to deliver Nova after her appointment was awesome and so thorough. They went over all of the post surgery instructions which was very helpful. Nova did fantastic after her surgery due to the careful hands of your staff! I will absolutely recommend you to friends and we will be back!

Without your staffs professionalism and care our lily wouldn t be here! So much thanks from my wife and I for saving our Lily s life. You all are truly a blessing. The Porter Family Jay & Krista

Estoy muy contenta con la atención ?? ??

Everyone that works here is awesome. We love coming here for our pets. And wouldn t want to go anywhere else. We love this place and thank you for all y all do . And making it affordable for people to keep their pets.

You are the absolute best! I had several friends recommend the Pet Resource Center for Oreo s spay surgery and I am so impressed by the care she received! Thank you so much for everything, and I will absolutely recommend you in the future!

Foxy was treated wonderful during her recent surgery. My granddaughter didn t get to have her nails cut,they did cut them. Thanks.

Love the efficiency of the logistics and all the kind employees! I will be recommending you to everyone!

Thank you so much. You ve taken care of both of my Babies.

Appreciate you all so much, it s nice to have an affordable, friendly place to bring my furbaby!! Highly recommend!

I love the drive through you have created. Love you guys!!! One more dog to get fixed

My suggestion is to schedule the appointments so that the pets can be seen on time. My appointment was 40 mins late. I often schedule these over my lunch hour so it puts me in a bad place when we can’t be seen at the appointed time.

I have done a lot of volunteer work. Every time

My first visit with you. Everyone was very kind and helpful. I was comfortable leaving my cat there for surgery. He is doing well and his incision is healing with no complications. As an animal lover I so appreciate the car you give to all, not just the animals but also their owners.

Your check in with 6 lanes was awesome. My uncle came with me and said this is going to take forever. He was pleasantly surprised. The gals were nice and efficient. A good experience