Review( 7257 ) : 2226 / 11417
Staff
I was not told about having to call back to get the heartworm test results. I was therefore confused by the visit synopsis. After calling back to question the results I was advised that the attendant had accidently failed to explain the procedure.
Review( 7256 ) : 2227 / 11417
Staff
The wait time in the car was a little longer than I expected with having an appointment..little over 30 minutes.
Review( 7254 ) : 2228 / 11417
Staff
You guys are AWESOME!!!!
Review( 7253 ) : 2229 / 11417
Staff
Great stuff, very professional, very kind people. Great surgeon! Never any complications after surgery’s, (I have a bad experience with others) Very much appreciated for your hard work everyone!
Review( 7252 ) : 2230 / 11417
Staff
I came to get my dog her shots like I do every year. I was directed to pull into a line however I wasn t explained the process of what was supposed to happen next. When the worker came out for my dog he didn t communicate with me. He was standing next to my car looking at me while the dog was in the passenger seat. So finally I asked if he was going to get the dog for him to only then let me know that I was supposed to bring the dog to him. When she came back I was trying to be proactive since the worker previously wasn t a good communicator and take the leash off to put my dog back in the car. Then he decided to say let s wait to take the leash off until.the dog is in the car. Im not trying to be a pain but a little communication goes a long way. Since I was finished I inquired of the worker about the truck blocking me in front. He was like oh they will be done in just a few minutes. I waited about 10 minutes later he came for their dog and then had to bring it back out to put a muzzle on. Then back in then back out then I waited until they recieved their Papworth. I waited about 20 minutes after my dog was finished until I could be let out. The question I would like to know is why couldn t the man ask the person in front of me to pull forward to let me out other people in other lines did that. I understand new covid rules but u would just appreciate better communication.
Review( 7250 ) : 2231 / 11417
Staff
Thank you for always taking Great care of my floofers! Dolly is the 4th dog that we have had fixed with you. And your team is the best! Thank you again!
Review( 7248 ) : 2232 / 11417
Staff
I’d like to be able to use the lobby again instead of having to wait in my car.
Review( 7247 ) : 2233 / 11417
Staff
Thank you very much !
Review( 7246 ) : 2234 / 11417
Staff
Awesome staff I tell everyone I know and some I don’t! Thanks again for all you do Kathy and Sparky
Review( 7245 ) : 2235 / 11417
Staff
My husband brought our pet. He was grilled with too many ?? s . I set up the appt. My cat did not receive what I set up her appt for. Adult cat vaccinations cats age 8-12 months. I have had the cat since 6 weeks old. 1st. Time disappointed, I just cant get off work for repeated appointments, when it should have been 1 and done until spay appointment.
Review( 7244 ) : 2236 / 11417
Staff
a very good need team meeting the needs of pets in the kc area. thank you are being available. Very quick - reasonable and a needed service to help our four footed friends. thank you - for being around and helping my Lilly.
Review( 7242 ) : 2237 / 11417
Staff
You guys are great
Review( 7241 ) : 2238 / 11417
Staff
I have had nothing but great experiences with your organization except for this last visit. I was notified by email that my dog needed a checkup and when I arrived and checked in after waiting 45 minutes when they came out to get my dog they were going to give him another rabies shot which I find very disturbing. I know your organization provides a great service but someone needs to make sure this kind of things don t happen.
Review( 7239 ) : 2239 / 11417
Staff
The staff working during my appointment was friendly and professional making sure I understood what was available. The prices for services are amazing!
Review( 7237 ) : 2240 / 11417
Staff
The only issue I had was a made an appointment and upon check in they said they didn t see I had scheduled one but I received email conformation of my appointment
Review( 7235 ) : 2241 / 11417
Staff
Todos fueron muy amables, muchas gracias, Dios les bendiga
Review( 7234 ) : 2242 / 11417
Staff
I only have one complaint. When I scheduled my pets appointment, I gave all of my info to the person at your facility via phone.Then I filled out the same info online and sent it in. I received another email with the same form which I filled out again ( this was the third time I had given this info.) When I arrived for the appointment, a rep from your organization called to tell me they were coming out to get my cat but she couldn’t find my info so I had to fill out the form again ( a fourth time).
Review( 7233 ) : 2243 / 11417
Staff
Thank you so much for your service!
Review( 7232 ) : 2244 / 11417
Staff
Great experience
Review( 7231 ) : 2245 / 11417
Staff
The staff is very courteous, friendly, informative. Your services were recommended to me.
Review( 7229 ) : 2246 / 11417
I didn t have any services done, we had to reschedule the appointment twice now.
Review( 7228 ) : 2247 / 11417
Staff
The two ladies I spoke to (at the check-in and the one who took my Luna in) were so sweet. This is my second time coming to you guys and you re still as reliable as ever. Keep up the good work, and thank you for all that you do for our furry little friends.
Review( 7227 ) : 2248 / 11417
Staff
The precautions PRC set up to deal with Covid 19 were great! It was well organized -making the whole process of getting the annual shots for my dog easy.Thank you for your services. PLF
Review( 7222 ) : 2249 / 11417
Staff
The staff are friendly and try to help you as much as they can .
Review( 7219 ) : 2250 / 11417
Staff
Wouldn t trust anyone else with my fur babies.