Brought my dog to get nurtured his cone was put on way too tight which cut into his neck causing an infection when i brought my dog back for follow up after waiting 45mins after my appointment time he was only examined for 5mins nothing was done to help the situation except milking more money to pay for more medicine i felt like the wound caused by staff should have been cleaned and better taken care of

Thanks

The gentleman who was checking everyone in for drop-off and pick-up was so sweet and professional! He had a GREAT smile, and even though there was cars lined up behind me waiting for their spot to drop-off, he took the time to talk with my kids and made sure we all felt welcome :) Also, I do not know who brought out my cat, but they were also AMAZING! The directions and conversation was pleasant, easy to understand, and they didn t judge me at all with any questions or comments I had. Overall, the experience was just what we needed that day. We had a make a tough decision about our deck cat, and I never felt any judgement from anyone I spoke to on the phone, or through check-in and pick-up.

I love the new process for the appointments. I think the animals feel less stressed while waiting in the vehicles with their owners. You guys also have the process down to the “T” kudos to you guys for being able to insure a safe way to see everyone’s animals. Really enjoyed the new process.

Awesome place, friendly, affordable & fast service.

I would definitely recommend the young gentleman at your outdoor check in if you have an award for service. He was very personable and friendly in addition to being very efficient. (The young man running the check in booth these past two Mondays).

Such a great resource for pet owners in our city. Your process is streamlined and simple. Thank you for helping to keep my pets healthy at a reasonable price!

I want to thank you for everything that you did from my binx and Kiki you are amazing truly for your helping me in keeping my girls healthy this means more than I can express in words . Carrie parmenter

Please let the young man who takes care of Shadow how deeply We appreciate him Shadow loves him and feel comfortable going with him. I wish I knew his name

The Staff is always extremely nice! Thank you for being here for our pets!

Thank you so much for your help without you I could not do this for Bella I am on disability. Do you by chance deliver pet food or supplies? I have a hard time with gas right now due to being off work.Sincerely Carla Marrs p.s. you all are doing great things.

great job; I recommend your organization to anyone I can, thank you for providing this service to the community!

Everyone there is so patient and helpful. Thank you!

Very impressed with they way you have organized everything during the Covid times.

Everyone was great. The guy working the booth was very friendly.

Keep up the good work !

I just want to say thank you so much for the ways of communication. The deaf has struggled a lot in this due to not being able to lip read but your staff provided communication to me that I was able to understand. I really appreciate that a lot!

Y all are AMAZING! You treated our 4 legged Babies as if they were your own... THANK YOU! PLEASE...DUST YOUR WINGS ??

We had excellent service I will come hack again. The staff was friendly and kind.

No problems, very happy with out come. In and out

Only the first statement applies, as I (& I am assuming all clients) can no longer go inside the premises due to the SARS COV-2 Pandemic. But my pets received great care.

Great Job

have recommended this place to my pet owner friends. love it and the people that work there have been great. thanks

You all are awesome. Keep up the great work.