Your practice is very professional and friendly. I appreciate the time the vet and techs take to listen and explain. I know my kitties receive the best care possible from you! Thank you!

Longer wait for an appointment than I would like, however due to C19, understandable. Longer wait time to get CallieMae seen than I would like, especially since we had to wait in the car. Again, due to C19, understandable. I think you all are doing a stellar job. You are SO appreciated. Thank you Dr. Carrier and tech Sue, and CSR Lucy.

Have taken my Rusty here since he was a puppy and love his doctor and staff! He was seen very quickly for his ear infection and his doctor came out to the car and immediately knew he was in bad shape. I appreciate her and all of her staff. You all are truly amazing and I also recommend others to go to you guys!! Rusty was on the mend so fast! Everyone in your office is so pleasant and helpful.

We love all of the staff at Mariposa! Everyone is so kind and helpful. Dr. Runnels always goes above and beyond to take care of our kiddos.

Some of this will not apply because clients are not yet able to come in with their animals but seems like they’ve got it pretty down pat.

The corona protocol works great. While I do like to accompany Henry in to the room, my six-year history with you all made me very comfortable in just letting him go to see Dr. Shelia. He loves her! I did have a stool specimen with me but forgot to get it out to give to the tech. If he needs to return following his titres I ll be sure to bring him and a stool sample from that day. :o)

Everyone was very nice and helpful. I believe our dog will receive great care and support from Mariposa. Our only concern was the waiting in the car and all the hoopla regarding not being able to get out of the car, masks, etc. Being that it was our very first visit, with this dog, with this doctor, it would have been very nice to see the person s face and really be able to meet them. It also forces people to have to use their cell phones in order to receive service. Often lately, we ve not been taking our phones with us when we are out and about, but were lucky to have them this time. We believe that things need to get back to normal. I m sure it won t anytime soon, it seems, but we feel this needs to end and time to stop with the hysteria. It is quite uncomfortable to be stuck waiting in a vehicle in hot sun, with a dog, not allowed out of the car. This was our only complaint, but realize you are probably being ordered to do this. We just don t agree it s necessary to keep this up any longer. These things definitely make us hesitant to make appointments. Thank you!

I am so thankful for the personalized care you provide. My pup and I miss you when he’s healthy enough not to come regularly! You’ve made a huge difference in his quality of life and I love how we have real relationships with vets, techs and staff. And you’re handling COVID with flexibility and great service. THANK YOU!

I do recommend this practice. It is exceptional and I trust their care and advice.

Great service as always!

Wasn’t sure about the office staff because we were instructed to stay in our car.

I love your Clinic. You are all so nice and patient with us “pet parents “. And I have faith in the knowledge and skill. Have recommended you to others. Worried when I moved here because I had such a good vet in Iowa but absolutely no worries with all of you??

Due to Covid 19, the original appointment was cancelled. When we called to reschedule, it was easy. As we could not enter the office and stayed in the parking lot, we didn’t get to see the inside, but our daughter who takes her cat there raved about their office. We will take her word until we see for ourself. Staff was outstanding considering the circumstances. We were first time customers and were extremely pleased!

They were able to work me in same day which is important to me. Everyone was a big help in getting Baron taken care of. He is improving and hopefully will continue to stay healthy.

This was a different scenario since our visit was handled curbside. But everything was a five-star experience.

To everyone at Mariposa for all the wonderful and caring things you do. We are always appreciative and love you all for always being the best of the best. You are #1! Thank you Jane, Joe Jim Papa and Roxanne ???

I needed to see doctor and visit with her. This is impossible from the parking lot. I do hope you plan to open offices again soon. I understand you have to be protected but so do I. I wear a mask and take sanitizors with me.

I’m very very happy with the attention we have received from dr.

Contactless Vet appointments were running very smoothly.

So thankful you all have figured out how I can get my dog taken care of despite the pandemic. Staff is always friendly, helpful and genuinely concerned for my pets. I appreciate everyone there! Thank you for going in to work everyday!

The people that work here are awesome even when we can t come into the office. Thanks.

I have been twice with my poodle Cozy- I have been so very very impressed with the kindness and compassion of the team. We learned to much from Dr Sheila- we will be bring all of our pets to Mariposa from now on! We are grateful!

The individual who initially checked me in over the phone didn’t communicate that we were there and we had to wait about 25 minutes before I called again and Star handled check in promptly. When we came to do pick up, they seemed confused about the pickup - we were picking up both patient from appointment and prescription. She asked if we had confirmation surgery had been completed when we hadn’t had surgery... this is now the second encounter I’ve had with (Lucy) where there’s been complications/confusion about whatever process is occurring. Just a little frustrating when we’re providing CC info over phone and handing our kiddo off without being able to verify their well being.... everything else was great and Dr. Carrier was fabulous! :) Thanks to Star for handling everything promptly after our wait!

Love Mariposa, staff is wonderful and does not drop the ball. Vets are extremely knowledgeable,

Made appointments for 2 dogs that have to be seen on Saturday so knew it would a wait called the first week of March and set appt. for the middle and end of April. Day before appt was canceled because of Covid. Called and set 2 more appts in another 6 weeks of waiting. Was called again this time no Sat.appt. Called another vet and they never stopped seeing pets for any reason. Never again will I call you 2 dogs and 3 and half months later and still have not been seen.