97.36% Ratings based on 1004 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
| Opening Hours | Closing Hours | |
| Monday | 8:00 AM | 5:15 PM |
| Tuesday | 8:00 AM | 5:15 PM |
| Wednesday | 8:00 AM | 5:15 PM |
| Thursday | 8:00 AM | 5:15 PM |
| Friday | 8:00 AM | 5:15 PM |
| Saturday | 8:00 AM | 12:00 PM |
Review( 1088 ) : 1 / 1004
March 23, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
The only thing that would keep me from returning to City Pets is the price. It is expert, quality pet care and grooming - it’s just on the higher end of my budget and prices continue to rise. I am thankful for the fantastic staff and the care they provide my pup and it is the reason I keep coming back.
Review( 1084 ) : 2 / 1004
March 16, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
why am I filling out documents becore the appointment if you do bot even reference them
Review( 1083 ) : 3 / 1004
March 15, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
It’s always a pleasure to request services for my dog at city pets! The service is kind, loving, and professional. We always feel welcome and any questions we have are answered immediately . We would not think of going anywhere where else to be boarded or groomed. Thank you so much.
Review( 1079 ) : 4 / 1004
March 10, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
This survey gets five stars from every category. Along with the convenience of location, being seen on the same day, and the staff is wonderful. Thank you.
Review( 1077 ) : 5 / 1004
March 01, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
Thank you for your excellent care of Skyler at boarding. When we were stranded on vacation and needed to extend our stay, it was no problem, and we are so very grateful. It is clear he is loved there, and that he gets the best care. You even gave him a complimentary bath before we picked him up, and we appreciate the discount for day care when we board him. Skyler looks forward to his next visit!
Review( 1076 ) : 6 / 1004
February 28, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
John does a great job grooming my very needy dogs. I appreciate the time and patience he gives them.
Review( 1075 ) : 7 / 1004
February 26, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
I love this place for rose and I know they love rose I will forever bring her and any other dogs I get in the fire and will be recommending yall forever
Review( 1071 ) : 8 / 1004
February 23, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
As always Dr Kira was absolutely amazing. My dog came in critically ill and she worked quickly to refer us to OSU and took the time to explain everything. Thank you all so much for not only being urgent but so compassionate.
Review( 1067 ) : 9 / 1004
February 16, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
We switched our vet to this location last year and could not be more pleased. This past weekend was our first grooming appointment there. It is probably the best bath our dog has ever had. His coat is shiny and softer than it’s ever been. You can really tell how clean he is. We will definitely be back!
Review( 1066 ) : 10 / 1004
February 15, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
Another good experience with CityPets! This was our first time seeing Dr. Yoshi and I was really happy with the care she provided for my cat. She was caring and worked with me to create a plan of care for my senior cat to keep him feeling good.
Review( 1065 ) : 11 / 1004
February 13, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
Everyone is very friendly and the rooms are always clean. My cat never seems scared when visiting. Perhaps this is just the vet industry in general, but the cost of service seem extremely higher than I anticipated for what was done.
Review( 1054 ) : 12 / 1004
January 24, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
I’m a newer client and have had nothing but EXCELLENT experiences here. Thank you all!
Review( 1051 ) : 13 / 1004
January 21, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
We have been coming to City Pets for about 2 years and it is an awesome place for your pet!!!
Review( 1050 ) : 14 / 1004
January 18, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
The compassion for animals among the entire staff is unmatched! What a truly great group of staff! They went above and beyond for my FIV kitty. I’m so grateful and impressed by the absolute quality care!
Review( 1046 ) : 15 / 1004
January 08, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
It was a great visit overall! I waited a little bit but not too long
Review( 1045 ) : 16 / 1004
January 08, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
Dr. Jill is amazing!!!
Review( 1044 ) : 17 / 1004
January 07, 2026
Staff
Provider
Facility it self
Waiting Time
Fees
John is fabulous, as well as, the rest of the staff!
Review( 1038 ) : 18 / 1004
December 23, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
It’s fine to ask for a tip for the groomer. But, I don’t like how you ask for a tip before my dog even comes out. We should be able to see the result of the groom before being asked to leave a tip. All in all though, Jon does a great job.
Review( 1036 ) : 19 / 1004
December 21, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
I love bringing my dog here. Dr. Chapman and all of the staff are great with my dog who unfortunately can be a bit difficult. They make sure he is happy and comfortable the entire visit.
Review( 1033 ) : 20 / 1004
December 13, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
Duke doesn’t mind getting his toe nails trimmed, he isn’t as anxious when he comes in because the process is quick and efficient!
Review( 1032 ) : 21 / 1004
December 11, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
Please make clear your credit card fees and offer explanation of benefits to the receipts/invoices
Review( 1031 ) : 22 / 1004
December 10, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
Thank you so taking such good care of our fur babies!
Review( 1029 ) : 23 / 1004
December 10, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
All the employees were so kind and friendly. Definitely dog savvy
Review( 1023 ) : 24 / 1004
November 21, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
The staff at City Pets have always been very helpful, caring and supportive. I highly recommend them!
Review( 1022 ) : 25 / 1004
November 20, 2025
Staff
Provider
Facility it self
Waiting Time
Fees
John did a fantastic job grooming our dog, Bear! We would recommend him to anyone!