So happy with the care given to Maggie and me. She is already improving. Thanks to all of you, Sally

Very polite staff

Best ever and most caring staff.

I never went inside so I cannot give a answer on the last question.

I appreciate the personalized care given my pet and extended to me despite the restrictions covid-19 requires. The parking lot pet transfer is actually easier, though I miss the in- office atmosphere. My dog loves these guys. She gave me the impression she would have preferred to stay with them. She will put up with almost anything for food and doting.

Great experience. The visit relieved all my anxieties concerning Moa’s recent illness. And Moa seems not to have been traumatized by the visit. We were so afraid that he would be. We received the information needed for his future health care. It couldn’t have been better. Thanks.

It seems like there is too much explanation when I call to make an appointment; too much verbage. I don’t need to hear all the Covid protocol before I make an appointment. Then, I have to leave a message to be called back. The procedure needs to be easier for the caller. Thank you.

We could not be more grateful for you guys! Thank you for your help with slash and fitting her in even though she had never been there before. We will always recommend you guys as the best veterinary office in the area!

I really appreciate you were able to fit us in to you’re already packed schedule. Cleaniness of facility is actually n/a but it always has been in the past.

You really have considered everything when planning your Covid protocol. The entire experience is seamless. It s not stressful for pets or their humans. Thanks!??

The people there are absolutely wonderful.

I was nervous about not getting to be in the room with my dog for his 1st vet visit but everyone s friendliness put me at ease. I did feel that the doctor was wanting to get on with his schedule & I was asking too many questions. He was nice but I felt like I needed to let him get back to work. So I left a couple questions unasked. All in all though, excellent service & will be happy to see you all again when the need arises. Thank you!!!

The time Dr. Rogers took with us to explain Timber s issues about how to handle stressful situations was really valuable to me. I appreciate how much she observes and knows my puppies. This really makes me less stressed about putting them into the clinics care. Gina Wheelock

Very grateful to doctor Rogers and the staff everyone is so helpful and loving

I have all the faith in the world with the staff there taking care of my cat. I trust them completely and definitely recommend them. My Cat is my most important thing to me and I will only entrust her health to a staff that I know is the best and that is the staff at the Jacksonville Veterinary Hospital.??

Thank you so much for making time to see my dog! Exam was thorough and explanation easy to understand, I am grateful!

It was excellent. My mouse would not let me light up the excellent star. Merry Christmas and Happy New Year. Best wishes. Marilyn Garvey ansLily

This was our first time using your clinic because we just recently moved to Jville. I was so impressed with everything, especially given the Covid mess! Thank you for being so accommodating!

The doctors and staff were, and always are, excellent. They are thorough, kind and caring. Thank you to all of you.

covid 19 As doctor Spock would say irrational

The wait time was frustrating but I always appreciate the professionalism and friendliness of the staff. I wasn’t sure how the stars worked in the survey. I assume you leave gold stars and click to take any away. I hope it’s not the opposite so it looks like I gave zero stars which I didn’t.

They were amazing as usual. Got right in and didn t wait too long, they were quick and thorough and very reasonable.

Our dog, Grover, has issues with his anal glands and has to come in every 6-8 weeks to have them expressed. We never know exactly when he’ll need to come in and over the past year, we have been able to call and get an appointment with a Vet Tech within a few days of him needing to be seen. When I called last Thursday , I was told the next available appointment was in three weeks. I said that unfortunately that was too far out as likely Grover’s glands would get impacted and possibly infected waiting three weeks. The receptionist put me on hold and when she came back, was able to offer me an appointment for the very next morning. We are so thankful for all of you for your flexibility and for fitting us in. You are so appreciated!!! Thank you!

Thank you SO much for the gift of free nail trimming and gland expression for our Senior Windsor dog citizen. That was very thoughtful of you all! We appreciate it very much!

Even though we were not able to come in to the office at this time, the staff was excellent and caring and I felt comfortable letting them take my cat from my car.The communication was great. Thank you!