Eugene Animal Hospital logo

Eugene Animal Hospital

96.81% Ratings based on 1116 Reviews and Surveys on Yelp on Google Maps

Office Information

1432 Orchard St.
Eugene, OR 97403

Office Hours

Opening Hours Closing Hours
Tuesday8:00 AM5:00 PM
Wednesday8:00 AM5:00 PM
Thursday8:00 AM5:00 PM

Review( 1085 ) : 26 / 1116

Review by RachE

The issue with pricing of

February 24, 2024

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Review By: RachE

The issue with pricing of the hygiene trim for Archie has been addressed, which I appreciate. In the future I will be much more proactive about asking how much things cost, especially if it s something I casually mention and don t have full knowledge of what the process entails or the cost involved. I would have never requested it had I known. Thank you.

Review( 1084 ) : 27 / 1116

Review by StepT

Twice, over the phone, I was

February 24, 2024

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Review By: StepT

Twice, over the phone, I was quoted $135 for spaying my female, 35 pound, 2 year old dog. Whomever I talked was looking at Katie s chart at the time as she said, yes, I see that she weighed 35 lbs last time she was here. While 1 conversation might be ME mis-hearing, when I made the appointment, several months later, I asked if the price was still $135 and was told yes . My guess is, for the 2nd call, the person was multi-tasking (which I get; I was a ward clerk at the UofO clinic and know how busy it can get) and agreed without hearing exactly what I was saying. You can imagine my shock to learn that the cost was actually $210! I m a low income person and had saved the $135 over a few months, so it was distressing. Thankfully, the office manager compromised with an in-between price, for which I am grateful. I just wish that I had known what the true price was before confirming the appointment. Thanks all that you do, and your service!

Review( 1081 ) : 28 / 1116

Review by KayC

The tech that gave Jaxon his

February 21, 2024

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Review By: KayC

The tech that gave Jaxon his last shot is not good. On Jaxon s first ever visit to a vet she did nothing to build a repour with me or Jaxon before she just got right to it and pushed the temp device in his ear and he yep in pain. She had no reaction to hurting him. Then on our last visit she again did nothing to build repour with either of us and again tried to take his temp and he wasn t going to have any part of it, she just said oh we don t need a temp. She had to give him two shots and Jaxon was just scared of her by now and didn t want to have her near him. It was hard that she has set him up for a bad experience with the vet office. She s the blonde one and I don t care to have her treat Jaxon again.

Review( 1080 ) : 29 / 1116

Review by AshlH

I love Eugene animal hospital!!

February 21, 2024

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Review By: AshlH

I love Eugene animal hospital!!

Review( 1076 ) : 30 / 1116

Review by RalpS

Dr Morrison is wonderful.

February 14, 2024

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Review By: RalpS

Dr Morrison is wonderful. She carefully explained everything as she examined my pet.

Review( 1075 ) : 31 / 1116

Review by Anonymous

I love having the option for

February 13, 2024

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Review By: Anonymous

I love having the option for online scheduling! It s not always easy to call during business hours with my schedule, so being able to do it online right when I think of it is great. Thank you!

Review( 1071 ) : 32 / 1116

Review by LindR

Everything was great. Everyone

February 09, 2024

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Review By: LindR

Everything was great. Everyone was nice peach came home happy it’s all good. Thanks for being there for him.??

Review( 1070 ) : 33 / 1116

Review by JoshW

Dr Polk is wonderful and the

February 08, 2024

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Review By: JoshW

Dr Polk is wonderful and the tech that assisted was fantastic! Kiki doesn’t always like people but she was snuggling right up to the tech! Very caring staff and it really helped Kiki relax to have caring people

Review( 1069 ) : 34 / 1116

Review by Jim(B

Vet tech was very courteous

February 08, 2024

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Review By: Jim(B

Vet tech was very courteous and professional.

Review( 1064 ) : 35 / 1116

Review by HannB

I was able to get seen very

February 02, 2024

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Review By: HannB

I was able to get seen very quickly and have my cat dealt with in a timely manner. the staff is very friendly and helpful with get him on meds and talent are of

Review( 1063 ) : 36 / 1116

Review by EricR

I understand that there has

February 02, 2024

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Review By: EricR

I understand that there has been a supply issue with getting certain vaccines, but the communication on this issue has been disappointing. My partner arrived for an appointment we had scheduled with our cat and was told to come back another time because you didn t have the vaccine our cat needed. Why didn t anyone call us and let us know not to come in? My partner returns a second time and again one of the vaccines was not available. Again no communication on this prior to arrival. What should have been one appointment will now have to be three trips to the vet. If we had been told that the vaccines were not there we could have waited and not had to stress our cat out and take extra time off of work. Please communicate with us more. We really have been very happy with the care we ve received otherwise.

Review( 1062 ) : 37 / 1116

Review by JanB

I gave five stars for each

February 02, 2024

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Review By: JanB

I gave five stars for each category and cannot express enough gratitude toward Dr Polk and your staff. Did note however that on the survey widget the stars did not seem to pick up the clicks but perhaps that s just my computer. Dr Polk saved my puppy s life and I want to make sure there are five stars in every category, thank you.

Review( 1061 ) : 38 / 1116

Review by ChriR

Nice people.

February 01, 2024

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Review By: ChriR

Nice people.

Review( 1060 ) : 39 / 1116

Review by AngeB

This has been the most amazing

January 31, 2024

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Review By: AngeB

This has been the most amazing experience with our furbabies. Finally getting help and answers.

Review( 1059 ) : 40 / 1116

Review by Anonymous

I have been concerned about

January 31, 2024

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Review By: Anonymous

I have been concerned about the time it takes to get an appointment - I mean, being seen a month or two weeks down the road. I don t want my pet appointments to be as hard to get as my own appointments! More important though is for you to see emergency appointments. I am assuming it is lack of Dr. s and staff and trying to keep costs down (thank you). You are the best I have ever dealt with - thanks.

Review( 1058 ) : 41 / 1116

Review by Anonymous

Dr hardy is the best

January 30, 2024

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Review By: Anonymous

Dr hardy is the best

Review( 1054 ) : 42 / 1116

Review by JeanL

Everybody/everything was great!

January 24, 2024

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Review By: JeanL

Everybody/everything was great! I m happy to have my cats looked after by Eugene Animal Hospital! From me and (in age order) Lucky, Murrlin, Shadow, Shoes & Tux

Review( 1052 ) : 43 / 1116

Review by CaroF

We have come to this veterinarian

January 10, 2024

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Review By: CaroF

We have come to this veterinarian office for 25+ years and totally trust them. It’s not fancy but we really like the staff of professionals here and won’t want to go anywhere else. Thank you.

Review( 1051 ) : 44 / 1116

Review by EricS

I absolutely loved your staff

January 06, 2024

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Review By: EricS

I absolutely loved your staff and the treatment you gave Jake, but the instructions with which you sent me home were really not sufficient.. Thanks again for wonderful care! Eric

Review( 1049 ) : 45 / 1116

Review by SharF

Very kind staff that made

December 30, 2023

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Review By: SharF

Very kind staff that made us comfortable

Review( 1048 ) : 46 / 1116

Review by Jo AK

I appreciate the kindness

December 28, 2023

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Review By: Jo AK

I appreciate the kindness the staff always has for my pets, and for me.

Review( 1046 ) : 47 / 1116

Review by Anonymous

Parking spaces should be redone

December 11, 2023

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Review By: Anonymous

Parking spaces should be redone so people don’t take up multiple spaces.

Review( 1043 ) : 48 / 1116

Review by CherC

Thank you for the great care

December 09, 2023

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Review By: CherC

Thank you for the great care you provide for Sophie. You are all fabulous. I really appreciate the care you provide. Thank you.

Review( 1042 ) : 49 / 1116

Review by KareA

The staff at the clinic is

December 09, 2023

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Review By: KareA

The staff at the clinic is so helpful and kind. I appreciate all of you. You never disappoint.

Review( 1040 ) : 50 / 1116

Review by KayO

I do wish someone would have

December 08, 2023

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Review By: KayO

I do wish someone would have looked at his eye sooner but was ecstatic that he didn t need surgery and am very impressed with you all. It took 40 min. to get someone on the phone (disconnected after the first 20 minutes) and I started calling at 8 am sharp. But overall I am glad I chose this facility to be my vet s office!