I appreciate the Covid protections and the suggestions the help my itchy lab feel better. The Reston Animal Hospital makes it easy to keep up with pet health maintenance.

Always a pleasure

Reds nails were not cut as short as normal ,still very long

Great visit

I had to change my appointment and you made it easy. Everyone was very helpful and even with the COVID restrictions in place everything went smoothly and I received a call from the doctor to discuss my pet. Thank you and take care everyone.

If owners can no longer go into the hospital, they must install cameras in the patient rooms.

Schnitzel’s dental appointment went very well. The care she received was great and she recovered quickly.

Felt rushed when speaking with the Vet on the phone. she never asked if I had any questions. Had to interject and be “pushy” to have my questions answered by her. This never happened with in person appointments. Same with trying to schedule next appointment when checking out— felt like the staff just wanted to get off the phone as quick as possible- I understand that feeling however it’s a customers only time and way to communicate with the staff

I was impressed with the evident interest in my dog, Alex. Also it was very nice to have the vet come out to my car totalk with me! Very well done

The staff at Reston Animal Hospital is very friendly, compassionate and professional. During this time of COVID, they have a system that works well. There was an emergency while I was waiting. The staff kept me informed about Allie’s status so I was comfortable with the length of her appointment. Thank you!

above and beyond service each and every time we visit. thank you so much for a great service

Great visit!

Everyone was great: friendly and informative. Thank you for being so helpful.

Service was great and vet diagnosed our cat condition correctly. Thank you!

I’m so grateful they were able to see my dog the same Day I called. This I believe was due to a cancelation as I was initially told it would be 5 days before I could get him in. The staff is always friendly and caring.

I understand the protocols and not letting people inside but the check in/check out takes a while. Last time from when I pulled into parking lot to leaving was 40 mins.

You all are so great! Kimi and Dr. Fenlon are beyond compare!

The staff was wonderful in every way except when they buckled Chrissy in her seat behind me, I had a hard time getting her out because of the awkward way they attached her. They put the soft fleece on her back instead of on her chest! It sure look funny. But I got her out and she seemed happy enough when she got home.

Thanks.. cannot do five stars... my computer won t let me.

I am thankful for the care my dogs get at your practice

Thank you for implementing appointment procedures to minimize COVID risk/keep everyone as safe as possible! Thank you, Dr. Garcia, for always being so caring and knowledgeable!

Very happy with the services rendered under COVID circumstances.

We just moved to this area. When I telephoned the office for our first visit recently, it was very difficult to hear the person who answered.I am guessing she was on a poor speaker phone, or speaks very indistinctly. The tech was fantastic when we arrived, and she put us at ease, and the doctor was excellent about taking time to explain everything to me. But my dog had a very bad reaction to the shots she got at this office. She could barely walk or use stairs for two days and was lethargic beyond anything we ve seen in her previous eight years. She cried when my daughter was petting her right back leg, which must have been where the shots were all given. When I phoned to consult the office about the decline in our dog s health, I got the same person who spoke inaudibly, with no offer for the vet to call us. We have been spoiled by great veterinary care previously. Our dog has never had a bad reaction to shots before, and because of covid-19, I was not able to be there in the office when the shots were administered. So I don t have an explanation for what happened. Our dog is now doing much better after four days.

I didn’t feel like my concerns, or my dog’s health, were taken seriously. I had an issue with my dog’s weight, and instead of expression concern or interest with what seemed to be a massive weight gain in my dog (that later proved to be equipment error), a tech said to me “I don’t know what to tell ya.”

Thanks to everyone. I didn t answer the last question because can t get inside the building because of COVID 19 rules ?? Thank you