It was a weird situation because I had to wait outside (in the cold) but I get it.

Thank you for always taking care of our pets.

With the current restrictions - there is signage on the door to direct the client. Staff are friendly and efficient.

This was our first visit to the animal hospital and our first puppy. The staff and vet were actually really great they took the time to answer all of our questions and were very friendly throughout. Everything was organized very well and they kept in contact with us the whole time. Our puppy seemed to really like the front end staff too!

Our cat was seen promptly and surgery was performed in a timely manner given the urgency. Despite a very busy holiday schedule, the staff did a tremendous job in caring for our cat to prepare and post surgery. We are very grateful to Dr. O Toole and the staff for their life saving support and recommendations.

Everything was great

Very friendly staff, doctors are very caring! I have been very lucky to find this animal hospital. You guys are all fantastic!

I m just looking forward to the day that we can come back in with our pets. I know that s a covid thing, and not a you thing, but I m looking forward to it regardless. It s easier on the human patients. :)

Super happy with my dogs appointment. Will definitely be staying at this clinic. Thanks

Dr O’Toole and his team are the very best: thorough and professional

Fantastic care and service from the entire team. Thoughtfully organized and efficient. Can’t say enough good things.

You folks are a breath of fresh air. I had my previous dog at a different vet- I won’t name names., but I’m very glad I ended up coming back to your office. Your attention to detail doesn’t go unnoticed!

Wouldn t trust our fur babies Tiffany, Teddybear, Chipmunk and Bella to anyone else!!! Our bunch actually love going to see Dr. Chris and his staff. Been going to see Dr. Chris for 12 years and have recommended many to your office.

Loved the personal call after the appt to check on my cat. Nice touch!

So glad we found this clinic. Dr. O Toole is kind and thorough in his explanations, generous with his time and expertise. Staff are lovely - always a call back to check up on things, and the true test is that our dog likes going into the building. Thanks!

I would be so much nicer if we cold come into the waiting room.. especially with the cold weather on its way..otherwise everything was excellent

Reggie loves the attention he gets from the staff when he comes for his appointments. Dr. O Toole is great at explaining what Reggie needs. I highly recommend Bloor West Village Animal Hospital!

We were seen quickly using Covid protocols. We are happy with the service and feel the hospital is focused on Boo s well-being.

It was our first visit with our kitten. The vet was good at explaining the wellness check over the phone and suggested some additional things. He spoke a bit fast, so it was hard to catch everything he said, but I got most of it. Our kitten was anxious and a bit difficult I think, which I think would’ve been helped if I’d been able to attend the appointment with her. I understand the covid rules and respect those, but it was tough just handing her over and not being able to go in.

Last question I can not answer as you are not aloud in…..

Just wanted to thank for taking care of Molly.

Difficult to find parking. Wish you were open sat and/or sun

Awesome experience, we will definitely be back!

This is the best vet we have ever had. From reception to vet assistant, tech to vet, it’s always been an amazing experience! Thank you!

There is a lot to process over the phone, the experience is not great. It was a lot to take in and I was not able to meet the vet which is very disappointing. If we are both double vaccinated, wearing masks and not experiencing any symptoms, I don t understand why we cannot meet in person.