Review( 457 ) : 801 / 2176
Staff Provider Facility it self Waiting Time
We brought 2 dogs on 2 different days. They saw different vets. They were drop off with baths, exam, etc. The first dog, the vet called and gave us a report on how she was doing. The next day the second dog didn t get a call or explanation from the vet. When we drop off our pets, I would like to know more.
Review( 451 ) : 802 / 2176
Staff Provider Facility it self Waiting Time Fees
I think you guys are the best and the only vet we tell and send our customers too.
Review( 448 ) : 803 / 2176
Staff Provider Facility it self Waiting Time Fees
This was probably the quickest that the staff got me into the exam room. Dr. Hooley is always great. One suggestion would be if the front desk people could help move the clients with dogs away from the front door, especially those out of control, that would help those of us with slightly reactive dogs come in.
Review( 446 ) : 804 / 2176
Staff Provider Facility it self Waiting Time Fees
Love the wellness plan! Dr Smith is the best!
Review( 444 ) : 805 / 2176
Staff Provider Facility it self Waiting Time Fees
Don’t make people wait in the lobby with their animals. I had 2 dogs with me and was left in the lobby for 15 minutes.
Review( 443 ) : 806 / 2176
Staff Provider Facility it self Waiting Time Fees
I like and respect Dr. Heinz very much and would bring my dogs to her at whatever clinic she worked at. Sincerely, John Rothman
Review( 442 ) : 807 / 2176
Staff Provider Facility it self Waiting Time Fees
Couldn’t be happier with River Trail as the primary Vet for our dog.
Review( 440 ) : 808 / 2176
Staff Provider Facility it self Waiting Time Fees
Great Vets and facility!
Review( 439 ) : 809 / 2176
Staff Provider Facility it self Waiting Time Fees
This is my favorite veterinary clinic. You are always well staffed and accommodating if I am early Or late. I have never had to wait too long to see a dr. I am used to waiting up to an hour for other drs. Drs Hooley and Heinz have been very attentive to our pet issues with prompt return calls. I feel like they really care about my family.
Review( 436 ) : 810 / 2176
Staff Provider Facility it self Waiting Time Fees
As usual, Charlotte did a wonderful job on Sam.Sam is very hesitant and Charlotte is so patient with her. I love everything about your clinic.
Review( 433 ) : 811 / 2176
Staff Provider Facility it self Waiting Time Fees
I appreciate the thoroughness if the Drs.
Review( 431 ) : 812 / 2176
Staff Provider Facility it self Waiting Time Fees
I am very confident in River Trail animal hospital and their staff. It is always a positive experience. The hospitality and service is second to none. What a wonderful place to bring my dog when medical service is needed!
Review( 428 ) : 813 / 2176
Staff Provider Facility it self Waiting Time Fees
Love Dr. Roberts!!!
Review( 424 ) : 814 / 2176
Staff Provider Facility it self Waiting Time Fees
Very pleased by my first visit! All my pets will be coming soon. Thanks!
Review( 423 ) : 815 / 2176
Staff Provider Facility it self Waiting Time Fees
This is the an example of how an office should be run.
Review( 420 ) : 816 / 2176
Staff Provider Facility it self Waiting Time Fees
Great staff and facilities.
Review( 419 ) : 817 / 2176
Staff Provider Facility it self Waiting Time Fees
We had an unfortunate accident to one of our cats getting caught in the garage door. I can t tell you how nice the card from River Trail s was and meant to our family. Sincere thank you.
Review( 418 ) : 818 / 2176
Staff Provider Facility it self Waiting Time Fees
Dr. Monroe and the staff are GREAT!!!
Review( 417 ) : 819 / 2176
Staff Provider Facility it self Waiting Time Fees
Spend a little more time with the owner or owners.
Review( 412 ) : 820 / 2176
Staff Provider Facility it self Waiting Time Fees
My family and pets love Dr. Angela Merideth! Everything went well, thank you
Review( 411 ) : 821 / 2176
Staff Provider Facility it self Waiting Time Fees
When I picked my dog up from surgery, I feel that I should ve been called back to a room and the printout gone over with me. Instead they just brought her out to me. While I stood in the lobby. The vet had called and told me how the procedure went and said they d go over my dog s pain medicine with me and when she should take it next. When I got my dog back, I had to ask for the pain meds and the printout and they had to go find them. Overall, I love the facility and the vet, I just feel like more should ve been explained by the vet tech post-surgery.
Review( 408 ) : 822 / 2176
Staff Provider Facility it self Waiting Time Fees
Online scheduling is a disaster. If I hadn t tried online scheduling, everything would be 5/5 as always. You guys rock! Dr. Heinz is the best!
Review( 407 ) : 823 / 2176
Staff Provider Facility it self Waiting Time Fees
I take my dog in last Saturday for a bath. When I picked her up she still had shampoo in her hair. And her face was not cleaned. She had brown gunk still all around her eyes. Even down towards her nose. Her ears were a bit damp so I know she got a bath but I’m very disappointed in the results. I wanted to call in on Monday to have her get another bath But unfortunately my work schedule doesn’t allow me the time to get a run during the week.
Review( 404 ) : 824 / 2176
Staff Provider Facility it self Waiting Time Fees
The Groomers are great! I’m completely happy with my Yorkies cut, and the added seasonal bows are a plus! I will definitely be back, and will recommend this groomer to all my friends.
Review( 402 ) : 825 / 2176
thanks. i love the way we are treated here.