I tried to mark Excellent on all questions except on question #3 which did not apply. Nothing changed on the score card.

Prices for well pet care (vaccinations) is WAY too high. I will pay those prices ONLY because we love Dr. Heinz! She’s goes above and beyond every time.

Love Dr. Caruso

Just for your records, this is Kip s wife s, Debbie Kindred s, email address. Kip was out of town all week so was not here when Cooper was sick or taken to the vet. It was me and as always I was super impressed with the service we received for our little Cooper! Thank you for getting him in quickly and getting him better quickly! Debbie KIndred

The communication well very minimal and the directions for after care was just, everything you need is in the bag, read the info... Not what I would expect after an procedure like this.

I love the service i receive, honestly we get treated like family! Dr. Merideth is totally the very best!! And Ms. Trish is wonderful. please, keep it the way it is. thanks, deb and RAYNE!

Christine and Dr Laisnais are the wonderful!

Always a great experience at the clinic!

I felt like I was being sold too. Like my money was more important than what our dog actually needed. I left wondering if I want to come back to you guys. It felt like I was dealing with a used car salesman. :(

Everyone was so accommodating to my quirky needs with Carli. I appreciate all they did to help her and keep her clean.

We love Rivertrail!! Dr. Hooley is always so patient and helpful. He answers all of our questions and takes such good care of our dog. The Vet techs and front desk are also always kind and helpful. Thank you!!

Good job

River Trails is way above any other vet or kennel. We had a wonderful vet for our former pup, but River Trails is so much more efficient, professional and friendly. The whole complex is so nice and clean looking. Everyone seems very knowledgable. We have been very impressed.

I was appreciative of getting an appointment so quickly since my dog was hurting. I had to wait quite a bit after I arrived for the doctor to see her. I thought the doctor was not friendly with me or my pet and, also, fairly condescending. Although I didn t see the surgeon in person, he was very helpful, good at explaining the surgery and the recovery, and I appreciated his friendly nature. Also, the staff at the visit and the surgery were very friendly and helpful.

Dr Caursoe and all the staff are awesome. We always feel that all their attention is directly on us while we are there. We appreciate the kindness and understanding that is given to us as pet parents. This means so much, we feel that we can ask any question and will get an answer. Thank you so much!

The facilities are beautiful, and all of the team members were great, the Veterinarian was so sweet snd helpful, our complete experience was truly amazing, thanks

I very much appreciate Dr. Laisney and her help with my Tiger kitty. Because of my circumstances doing Tigers surgery was made easier because of her. And kitty is feeling so much better now! Thank you!

I got rylee right in and the doctor called me after her surgery explaining how everything went. It didn’t feel like a rushed phone call, he took his time and gave me details and suggestions for her recovery. Awesome experience !

We are regulars and like your place. But the Doctor Did a X-ray and needle biopsy and they Weren’t Conclusive from what we heard but the only way to find is to sedate him again and cut a piece Out. Why didn’t you do that the first Time now it double and he has To go thru again we at Lost what to do

My only concern is the cost. Seems to be alittle higher priced than other vets.

Amazing as always

We love Dr. Bria Heinz!

Excellent service & help with the animals. Dr. Hooley, as usual, was friendly, and completely professional handling my two cats and their health issues. I am grateful that I feel confident and comfortable when I leave my pets for boarding or simply keeping an appointment because I know that they will absolutely receive the very best care. I am grateful and THANK YOU VERY MUCH to not only the doctor but all the staff members.

Dr. P Monroe is great.

Very pleased