Review( 818 ) : 1 / 812
Staff Provider Facility it self Waiting Time Fees
My original appointment was with Dr. Barr. I was just surprised when a different doctor walked in. No wonder the text I received says 1:30 pm when originally it was 1 pm so I called to confirm the time but no one told me it wasn t Dr. Barr. Just wanted to have been informed. I was just confused.
Review( 817 ) : 2 / 812
Staff Provider Facility it self Waiting Time Fees
We are so grateful for the compassion and care that the whole team showed to our dog during our visit and for her surgery.
Review( 810 ) : 3 / 812
Staff Provider Facility it self Waiting Time Fees
Your staff is always so friendly. We ?? Dr. Barr. Great addition to your staff.
Review( 809 ) : 4 / 812
Staff Provider Facility it self Waiting Time Fees
I would like to say the first thanks to Conney because she was quick to give me same day appointment with loving way. Secondly, thanks to the medical staff, I was amazed by everyone, you all were carrying and compassionate. Outstanding service,great customer service, and mostly professional. Thank you again! ??
Review( 808 ) : 5 / 812
Staff Provider Facility it self Waiting Time Fees
Absolutely wonderful experience. I am happy to know you are there for support 7 days a week.
Review( 806 ) : 6 / 812
Staff Provider Facility it self Waiting Time Fees
Always great and get me in with or without a appointment awesome for me since I never know my schedule
Review( 805 ) : 7 / 812
Staff Provider Facility it self Waiting Time Fees
You guys are amazing! Thank you for taking care of Musa and the nervous wreck that is her mom!
Review( 804 ) : 8 / 812
Staff Provider Facility it self Waiting Time Fees
Extraordinario equipo 100% profesionales y calidad humana muchísimas gracias en manos de los mejores
Review( 803 ) : 9 / 812
Staff Provider Facility it self Waiting Time Fees
Everyone was very friendly & nice, though one person who called us to check on our cat was not nice, had an attitude & she was rude & actually hung up on us while we were talking on the phone. If someone is emotional & crying because of their pet being sick, last thing they want to deal with is someone talking to them like that. I hope nobody else feels that way when talking to that one vet tech who calls them.
Review( 802 ) : 10 / 812
Staff Provider Facility it self Waiting Time Fees
Friendly staff
Review( 800 ) : 11 / 812
Staff Provider Facility it self Waiting Time Fees
All the staff were friendly and helpful. They helped my cat right away and even let me come in after they closed to pick him up! The receptionist working at the time (sorry, I don t remember her name, but she was working at the desk on 3/3) was extremely friendly and efficient.
Review( 799 ) : 12 / 812
Staff Provider Facility it self Waiting Time Fees
The staff took exceptional care of our female cat who had to have several teeth extracted due to infection. She is doing well after surgery. I was properly notified of everything and felt cared for. Thank you for the great team who cared for us! It means alot.
Review( 798 ) : 13 / 812
SO YOU OFFERED ME A FREE CHECKUP BEFORE I CAME INTO THE OFFICE. ALL YOU DID WAS WEIGH MY DOG AND THEN SAID IT WOULD COST MORE THAN $1K TO DO WHATEVER. NO BODY DID ANYTHING EXCEPT LISTEN TO HIS HEART WHICH WAS NORMAL. YOU WERE AFRAID TO LOOK OR FEEL IN HIS MOUTH....SHEESH.
Review( 797 ) : 14 / 812
Staff Provider Facility it self Waiting Time Fees
Wonderful treatment by staff ??
Review( 796 ) : 15 / 812
Staff Provider Facility it self Waiting Time Fees
Please check the price on heart guard. You went from $84. months ago to $114 a couple of days ago. Yet when I googled heart guard it’s in the 60 and $70 range at other places. $30 is a big price hike on an $84 product.
Review( 793 ) : 16 / 812
Staff Provider Facility it self Waiting Time Fees
I really do enjoy everything about Pet Express, however I ve never had an appointment where I didn t wait less than 30 mins past my appointment time. Regardless of how much I enjoy Pet Express, my time is valuable and that outweighs everything.
Review( 792 ) : 17 / 812
Staff Provider Facility it self Waiting Time Fees
I couldn t be happier with the kindess by the staff, and the care that is shown to my cats, Colt and Cardinal. Thank you!
Review( 790 ) : 18 / 812
Staff Provider Facility it self Waiting Time Fees
The vet and vet tech seemed to have little interest in listening to us during the appointment. We had to say multiple times that our dog had already had xrays, ultrasounds, bloodwork, and an MRI before they stopped trying to get us to take more unnecessary tests. We were just there to get her bladder expressed (which she did not even end up needed). All of the other work had been done, but they did not listen to us. This is not the first negative experience we ve had. One time we were there for three hours because there was no vet on site, which no one bothered to explain to us. While it s always easy to get on the schedule at Pet Express, it s not always easy to get out or to be heard.
Review( 789 ) : 19 / 812
Staff Provider Facility it self Waiting Time Fees
Dr Rayment and his tech were very attentive and answered all our questions.
Review( 788 ) : 20 / 812
Staff Provider Facility it self Waiting Time Fees
Dr. Benipal and Nurse Monica were phenomenal! My 11 year old Tabby came in lethargic, starving and I thought was dying. Dr. Benipal was professional, compassionate and knew exactly what needed to be done to help my Jinx! He saved her and provided the best treatment plan for her and now she has years to live. Nurse Monica sat with me, spoke so kindly to me, discussed all the meds and even took the time to show me how to administer the injections. I teared up watching my Jinx get her injection but knew I needed to watch so I could do it myself at home. Nurse Monica even asked if I wanted to try on my own as a practice. Both the Dr and Nurse are incredible people!
Review( 787 ) : 21 / 812
Staff Provider Facility it self Waiting Time Fees
Always happy and impressed with all Doctors and staff
Review( 785 ) : 22 / 812
Staff Provider Facility it self Waiting Time Fees
Thank you for finding a new place for Sweetpea without putting her to sleep. I hope she is in a better home than what I could give her.
Review( 784 ) : 23 / 812
Staff Provider Facility it self Waiting Time Fees
The vet tech was horrible. I will avoid this place because of him.
Review( 781 ) : 24 / 812
Staff Provider Facility it self Waiting Time Fees
Please remove the mask restrictions to enter the facility. I am not sick. My dog is not sick. The governor has lifted the restrictions. It’s time to stop. Dr Barr is my favorite. I would follow him anywhere.
Review( 778 ) : 25 / 812
Staff Provider Facility it self Waiting Time Fees
Very professional and caring staff!