It would be great if you could send our vaccination and license records directly to the City of Kansas City. Having to deal with Petdata is a complete inconvenience, and they offer not place on their website or mail in forms to show that the pet is fully licensed and insured. They are just in it for the money. They won t accept online copies of the rabies vaccination, and have to be mailed in.

I was impressed by the organization of your parking lot drop -off during this pandemic. I was expecting it to be confusing but whoever figured out your system there did a great job that flowed well and efficiently. You seem to be one of the only places that has.

Nothing for Per Resource to improve 5 stars all around!!! But this app needs tweaking -

Pricing on flea medications.

I love how u are kind and caring for the animal

Thank you for getting our baby in for her Spay so quickly & taking such good care of her!

Because pickup and dropoff is done outside I don t really see how the staff attended to my pet - so I can t really answer #3. However, everything else was awesome. Everyone answered my questions, was patient and friendly. I especially appreciated the ease of scheduling. I wish drop off times were spread out more so I didn t have to wait so long to drop off my pet. Thanks again!

We love the care you give our pups and all of the other pets you serve.. That s why we love volunteering for you when we get a chance.. :)

I cant think of one single thing you folks need to change. You all are great! Although somehow I didn t make it home with my dogs rabies tag.

The person I spoke with on the phone and everyone I interacted with during our appointment were wonderful. Thank you for making this process so easy and accessible! I m really grateful you came to our area!

All in all great service. Only problem I have had is when I call for information. It is hit or miss, sometimes I get someone who seems to care about their job, my pet, and I. Other times I get VERY rude people who seem to not want to be there, or answer the phone.

This is such a wonderful service provided to our community. Thank you so much to all the staff and volunteers for your efforts. They are so appreciated!

LOVE the new drop off and pick up procedure. That worked very well and I appreciated it. Callie had her cone of shame removed before I had even driven one block away lol - it perhaps was not put on correctly? Callie is doing very well and I am very pleased with her surgery and recovery. Thank you!!

It was a well run experience and everyone was very caring. We really appreciate the service.

This is a great organization I have already recommended you to my family and friends!! Friendly staff and it was a awesome experience!!????

We were so pleased to get everything our dog needed at such a wonderful price and almost no waiting. Everyone was kind and loved our dog!

Very friendly staff. Great place to bring your pet.

I would like to see you guys offer nail clipping for an additional fee while the animal is under sedation.

The biggest problem was that my dog suffered a lot of razor burn. She has a large patch on her stomach but then her genital area is all razor burn. Everything else was sufficient. Employees were nice and had a lot of information to give. The area in which she was spayed is healing just fine.

Great experience!

You are providing a valuable service to the community. I appreciate what you do.

Drop off and pick up was a mess!!! I had an appointment to drop off/checkin at 8:15am. We got there at 8am THANKFULLY because it to 45 minutes!!! I had to be at work by 9am and was 15 minutes late. We had no idea it would take that long. Not a big deal if we were given a heads up…. We also didn’t get a call/text afterwards. Oh, and I signed the paperwork twice on line with confirmations and you still were showing that I didn’t sign beforehand. Other than those logistical items the staff was great! Thank you!

Always great service and care

Thank you so much for being here for our community and pets

I was not told about having to call back to get the heartworm test results. I was therefore confused by the visit synopsis. After calling back to question the results I was advised that the attendant had accidently failed to explain the procedure.