I am grateful you provide such a fantastic service. It meant a great deal to us. However I felt as though we were just a number because the front desk person recited her information as though it had been memorized and spoke so fast she was very difficult to understand. I am also concerned that our dog was returned to us bleeding because someone had trimmed his nails too short -were they rushing through their job or were they just not careful. I also wonder how long he had been bleeding before it was caught. My final concern has to do with medication. We asked for something to keep him calm and we were told you do not prescribe this med. Is that not a part making him more comfortable. He also has what appears to be a razor rash on his private areas. We were not told how to make him more comfortable. Again was someone rushing through their job or just not taking time to treat my pet with diginity and care.

The clinic was not busy when I arrived so my visit was quick and friendly. I only wish I could go back with my dog when he was vaccinated. My dog ended up having an allergic reaction about a couple of hours after his visit. He was okay after some Benadryl and the second sheet of info from the visit stated warning of allergies, so I was warned in that way. Thankfully my dog was okay but that was scary, he had never reacted to any medications in the past.

I m so very thankful for this organization. Without I wouldn t of been able to help several feral cats lead a better quality of life. I would refer them to anyone who would like to help their fur babies or ferals.

The staff that served my dog was very friendly and informative. She handled my dog with kindness and gentleness . I felt very positive about my visit to your facility.

Customer service was over the top. Everything I was told over the phone was exact when I was talking to them in person. Very caring and helpful place to get the help you need for your pet. Thanks!!!! :)

The team and staff at SNLC is stellar and was so very attentive, caring and helpful... I cannot say enough good things about my experience. Great facility! Great staff!

I thought the experience was wonderful. Just a couple things... My first issue was when the girl brought my dog out to me he had peed on himself cause he was still loopy. She told me she woke him up.i just wish she would of noticed before I picked him up to put him in my SUV and got pee on myself. Of course I was instructed no baths, so great.... What to do? Also the small green tattoo is not that small, was it necessary? Obviously you took out his testicles, they were gone. Not deal breakers, just thought you d like to know

Very professional place the vet techs and vets were awesome and treated my pets well.

Wonderful, well organized, professional, compassionate staff/environment. Neat, clean. Thank you for your services.

I would like to suggest the staff play closer attention to the pet s medical documents. Perhaps verifying the last name and first name of the pet to the owners first and last name so the pet doesn t get mixed up. Even bringing the paperwork back when retrieving the pet! There was an issue with my billing and getting my pet. I was told I didn t purchase pain meds (I did). My card got charged. The paperwork had the wrong pet name, and they then brought me the wrong pet. This may have caused anxiety to the wrong pet that anticipated leaving. Once I said that s not my dog, she then double checked the paperwork and refunded the medicine charge of $20, but I am not sure I even got the right med for my pet since the med was give to me before the wrong dog was brought out. I suggest staff double check! triple check! to ensure paperwork matches the pet. The staff was friendly so I can t say they weren t, but the mix up really caused me some concern.

Everyone that we worked with was professional and efficient. I personally loved how the staff has a system down. I m horrible with names but the front office employee that helped us out while we were there in the morning was great. She helped us on 6/14/19 and sat on the right when you walk in. She was fast paced and very informative. She was on it. Thank you for taking care of Reba. I can tell you have hard working employees and it was refreshing seeing a clinic that works well together.

I have taken both my cat s to this clinic and have received the best service and care for my fur babies. They are my family and were treated like family by the caring and gentle staff. I will continue to use them in the future and thank them for their professionalism and tenderness they treated both my Nala and Jasper.

Facility smelled like strong urine. I would just suggest washing everything down daily. Doesn t appear that s being done. Also more staff is needed. The pick-up line was excessively long.

SNKC Vet declined to alter Roscoe and Gus due to health concerns. Our vet could not find any bacterial mange or evidence of mites but began a five week treatment regime which has a positive health effect. Our vet concurred with SNKC s vet to withhold surgery until condition improves. Thank you.

This is a wonderful facility. The staff was knowledgeable, respectful. Thank you!

I noticed on the paperwork that my dog is listed as owned by someone I don’t know. Not sure if that will be a problem going forward but other than that great job!! We love taking our pets to you.

Great service, very kind people! Very professional! Thank you!

Fantastic service, clean clinic, the check in and check out process was very fast, friendly staff, they answered all my questions, and my pup was ready to be picked up in record timing after his surgery!!

It did not feel the vet had had time to answer my questions. I am not sure when and what other appointments I need to do. She was not rude, just unavailable.

Did not tell us we could get extra pain medication for the puppies. Had to come back the next day to get some after looking at the documents.

You all are an amazing organization. If it wasn’t for you my Spencer would still be suffering. I am forever grateful for what you have done for him. My one suggestion would be to maybe assign someone to call owners once animal is down with procedure and give them an update.

Everyone was extra nice and really cared how my pup was doing. My pup calmed down and was great.+

I have always enjoyed bringing all of my fur babies to you,you are very thorough and kind I won t take my babies anywhere else! Thank you for what you do.i am a customer for life!

Have wait times be shorter if possible.

Thank you so much. You are winderfull