I was told over the phone that the drop-off process would take less than 30 minutes. With that information, I squeezed it into my morning. I even asked when I got there if it truly would be so quick, and was assured I would be put in less than 30 minutes. I waited in line for close to an hour due to the only working staff member engaging in unrelated conversation with the first client in line for OVER 25 MINUTES. My son was late to school, I was late to work, and I will never come to this staff for info or services again, and will deter my friends and family from doing so. Do not make promises you cannot keep, blatantly make up timeframes, or hand our false information just because you think it s what your clients want to hear.

I felt like the wait time for drop off and pick up would go quicker if you didn t have to go thru two lines.

I really appreciate the hard work and dedication your team has towards rescue animals, adopted animals, and all pets. Thank you for being an amazing team of specialists who truly love and care for pets!

This is my second time using your services. Every staff member was friendly and courteous. This is a wonderful organization.

Only reason I didn’t gove 5 stars in appearance was because I didn’t like the cubicle. It made it seem less like a medical clinic and more like a charity thing. So it would be better to not have those if possible.

I appreciate being able to bring my dog to get serviced for a nominal fee. Their was a lady complaining about the fee that went up, but I believe it s still way cheaper than going to the vet. I love being able to walk in and get shots each year. Thank you for a great service to the community.

My cat was declined for neuter saying that he had a heart murmur of a 3-4/6. I took him to a full service vet and two veterinarians listened to him. He has NO heart murmur. So, I paid $85 for shots and microchip to you all and then had to pay out $225 to a vet to do a neuter. Thanks for costing me a butt load of money. Vet said you all were listening to his lungs, not his heart.

Fantastic. Motivated to quickly help you and your pet get in and out with kind hands and clean environment Thank you

Very impressed with professionalism of your staff!

Wonderful customer service from setting up the appointment to picking up our spayed cat. She healed beautifully and was back to her normal self in days!! Couldn t believe how well everything went. Thanks for everything and to everyone! You guys rock!!!

We absolutely LOVED the experience! From neutering to shots and nail trimming, TOP NOTCH!

I was seriously so impressed with this place. It made me very happy to see so many happy people with their pets that need an affordable option. Spay and neuter KC is truly a valuable establishment in our community.

I always love the caring staff that cares for our dogs Odie and Cocoa. Affordable pet vaccinations helps when a family has a tight budget. Thank you!

I would like to say that I received great customer service from beginning to end.

Excelente servicio y muy amables.

We would love to see nail trimming added to your services.

The girls at the front desk were very nice and professional. The tech that took our Daisy girl back was very sweet and kind. We really appreciated the love and care they provided for us and our dog.

S&N KC is the best! All the people are attentive and wonderful with all the animals that come in whether they are beloved pets or strays. They move as quickly as they can while never shorting anyone on attention. I heard at least 2-3 referrals while I was there. You guys are fantastic!

Your staff is simply amazing. I have a very big 80 lbs person friendly pit bull that loves coming to the clinic. Everyone takes time to stop and pet her and give her some love. It’s always a great experience for her coming there! I couldn’t ask for anything more!

Everyone at Spay and neuter is wonderful they are so goos with my dogs and very friendly with smiles and all. I am a dog sitter and I have told many people about spay and neuter I’m sure they have received lots of new people thanks to me

I was thrilled with the efficiency of the check in. The staff was uber kind and wonderful. We will definitely be back.

Did a great job taking good care of my cat..

My cat is doing great. No complications

this was a clean and welcoming place Very helpful and friendly staff

I noticed your complete packages for dogs and cats on the wall, but the prices are not on your website. That might help promote the vaccination part of the clinic. Overall, I have always had excellent service at your clinic!