My husband brought in our cat and should have been the contact person. I understand that you go by who came in on the first appointment which I was the one. In this case my husband brought in our cat since I was out of town and was not checking my phone. When our cat was done my cell phone was called and a message was left even after my husband gave his contact info. If there was any issue that needed to be addressed on our cat it would not have been have been handled in a timely manner since I did not check my messages until Friday and the appointment was on Thursday. My suggestion is the check in staff pay more attention on who they need to contact so there wont be any issues down the road.

Due to my dog getting sick why there she was unable to be spayed. So have to come back for another appointment to have her taken care of.

I absolutely love this place! Everyone is so friendly and helpful. The facility is also clean and well organized. I only ended up waiting about 15 minutes for walk-in vaccinations and mircochip.

The documentation on your website is very out-dated. I showed up with my printed form from your website filled out, but all the services and prices had changed. Please update your website to reflect your current intake form. https://snkc.net/pet-vaccinations/

I am most impressed with the entire staff and all of the services provided to my 2 pets.

I think it s wonderful that you have so many bilingual staff! Love the diversity.

This place is a HUGE BLESSING, the staff is awesome, and a huge thanks for the staff i didn t get to see in the back, MAY GOD BLESS YOU ALL

I had a really great first impression. We found our new kitten and weren’t really sure what to do first. The staff was very hopeful and answered all my questions. The prices were really reasonable which is really great because we can now give our kitten a home.

A very professional and caring establishment.

I would have really liked to have been offered the opportunity to go with my kitten when she got her vaccines. I had just moved to the area and had no knowledge of the facility, so I was very nervous to bring my kitten somewhere new. I would have been much more comfortable if I could be with her to ensure she was being treated properly.

My only complaint is the weight of both our dogs were wrong. I really wanted an accurate weight on each. One was shown weighing 9# and the other 0.6# both were wrong. Their around 18 and 10#

I would like to have more things to read and learn about my dog and cat. I noticed some pamphlets at the front but they were in Spanish. Were there pamphlets also in English? I love what you all are doing and I enjoyed my morning there. I also love your mission statement. Keep up the good work!

You guys are the best!

Great staff, very welcoming. Their professional manner was very reassuring to nervous pet owner.

I might be bringing Milo in Tuesday to get checked out. He s gotten sick a couple times since the surgery.I ll see if he still is tomorrow but he s doing fie other than that. It could just be from the medication he was given ??

Maybe a call to check on our pets, especially after a surgery.

This is the first time we ve actually been to KC spayed and neutered in person and it was a wonderful experience we also are going to take advantage of the off-site you re having tomorrow September 8th to get the rest of our animals taken care of we appreciate the services that you guys provide for the KC area.

I am profoundly impressed by your organization, the people I met there, the quqlity of care, and courtesy I received. Everyone was lovely, intelligent, attentive to the little cat I brought in and gracious. I made a $200.00 gift as well as pay for the $55 spay. Keep me on your donor list please. Your services are critical to our city. All animals deserve to have a caring home and loving nurture. It is wise to reduce the number of unwanted animals which will ot be loved. Laura Lee Grace PS Your questionnaire above is not clear; I want to give you 5 stars in every box but if I check the box it will look like n/a

It would be nice to talk to the vet directly about what had been done.

Thank you all for helping with food n providing a cage for my new puppy a big help

You guys are great!!!

I was happy with the overall experience. My only comment would be the lady who handled my check out spoke extremely fast and sounded like a robot. I had to stop her twice to ask her to slow down and repeat what she had just told me. She seemed irritated at this and it lessened the experience.

My experience was above and beyond what I expected! The staff and volunteers were extremely friendly, very helpful, caring and compassionate with our pets! They were also very educating and informative on the services and products they offered! Will definitely be back! The affordable prices make it sooo much easier to help rescue animals without breaking the bank so I can spoil them more! Thank you for the wonderful experience

All the staff were very nice and professional

The nicest staff caring for my pets!! Polite, friendly and professional! Clean facility, well organized, easy in and out!