The staff was great even with 2 tornado warning sirens twice within an hour. They made sure we sheltered in the hallway with our pets by the 2 restrooms, inside both restrooms & another room nearby. They were calm, quick, efficient & made sure we were all taken care of safely. They let people leave when they needed to whether they kept their veterinarian appointments or not. They even guided traffic well so the cars would exit when we were done and ready to leave.

Everyone goes above and beyond. Thats a rarity these days. I recommend you to Everyone. And am so appreciative of all u do for me and my babies. Thank u all from the bottom of my heart. Please keep doing what ur doing.

The young man working the check-in booth was doing an amazing job of managing the traffic flow and making sure that the car that cut the line was identified and handled properly.

We appreciate the service you provide and the care my pet deserves. Staff was great ??

Excellent per usual

Great experience and pup is doing well. Thank you for all you do for the KC pet families.

They take good care of dog , friendly and helpful!

Could not make an appointment online…. Could not reach anyone by phone at the number given online…was only able to get assistance by email

I had made an appointment but the man at the kiosk didn’t have a record of it. Luckily, I had saved the confirmation on my phone. It didn’t seem to matter that I had an appointment, because it appeared clients were taken in order of arrival, At the same time, perhaps everyone there had an appointment. I am wondering how a veterinarian can do a well exam, and the staff can given 3 injections and do a blood draw in less than 5 minutes. I usually do not do a $75 wellness exam, but because Mazy is older (7), I thought it was a good idea. Is it possible to include information on what the veterinarian checks and include that information in the report? Have you considered offering the 3 year rabies vaccine? Every staff member Ive had contact with is so caring, pleasant and efficient. Your agency has been an incredible gift to the community. Thank you so very much.

Thank you so much. I cannot imagine what people would do without you being around to help our puppies.

Service was very quick and easy and I.Enjoyed bringing my pets there

Estoy muy satisfecha con la atención que resivio mí perro les agradezco mucho ?? definitivamente los recomiendo

Great community service! We couldn’t afford to care for our pets without your resources. We brought our feral garden shed cat in to be spayed-that wasn’t going to happen without prckc help. Thank You

I appreciate the care and support from the team.

It took 3 weeks of emails because you don t answer the. Phone to set appts for 2 dogs. Overcharged $400. 2 hour wait to drop off and another 2 to pick up. Now I get to work on Saturday. YEAH ME! The volunteers need better training. The products are so much cheaper online 50%.

You guys are great, thanks for being so awesome!

My dog was misdiagnosed at urgent care, had they done an X-ray, they would have been able to treat his illness. And seen his enlarged heart,that kind of was concerning and discouraging.

Highest praise for taking such good care of my old Ginger cat. The dental surgery has healed up nicely as far as I can tell and she is back to her happy self!

I would like to thank everyone that was involved in helping my dog(Shadow) feel safe and secure during her surgery. I was afraid she would have anxieties and couldn’t get it done.She is doing good at home and even the after care instructions were very helpful and clear.I’ll never go to any other vet.Thank you ????

I had my appointment the day of the tornadoes and the staff was organized and helpful as we had to enter twice for shelter due to sirens and while we endured it as pet owners the staff was kind and understanding and made it as smooth as possible while they handled everything! Kudos to everyone!!

You are amazing people! Thanks for all that you do for our fur babies

Staff were very professional, even when other customers were being impatient. Despite the website stating wait times could be long, we were still surprised at how long it would take to drop off and pick up, and how early we should arrive for our appointment. Staff seemed to go above and beyond caring for our dog and sent her home with a stuffy that she has loved laying with in her kennel during recovery. After struggling to find a place to spay our dog for under $400, we were so pleased to find this resource and were so happy with the care we received. Thank you!!

There should be a warning for the appointment wait time being an hour, not the appointment TAKING an hour. My partner who took our cat in had to wait a whole hour before he was seen, plus we added a fecal test and it’s been a full week and we still haven’t heard anything back. There needs to be proper communication on how we’ll access the results.

Dropping off and picking up pets is convoluted and I didn t know to expect it when I arrived for my 7:30 am appt at 7:10 am and had to wait 20 mins in line before I even got to the lot attendant to check in. There has to be a better way and I didn t understand (and I wasn t the only one) that it would take that long to both drop off and pick up my pet. Even signage or detailed directions in the drop off (arrive so many minutes early, if there s a line, here s how to queue up, etc.)

Everyone was very nice! I am not sure what their names were but the two girls we spoke to at the front desk, one had red hair and the other dark brown, both very sweet!