I was very impressed with your communication and the process of helping so many people get their pets neutered. Obviously, you have been doing this for a while. The wait time was reasonable, ESPECIALLY since you managed expectations by putting it in the advance info. Good job!

You guys are great! Thank you for all of your services you provide :)

Muy atentos y amables todo el personal!!

I absolutely hate the process for check in and out. I guess it s the price we pay for getting low cost services, but it certainly isn t customer-friendly. Check in, especially, is excruciating.

I was very pleased with your Staff and the way you treated my Basset Hound Clyde and me. The only complaint I would have is the inability to communicate, other than by email, with your staff during the scheduling process. I would have felt more comfortable talking with one of your staff members directly via phone rather than wait several days to hear from you via email.

My dog was released barely could walk I understand they had some problems with him so I had to go in and get him they wouldn t even open the kennel for me. I had to open the kennel my dog slid out both front legs out sprawled could barely walk to my car the lady followed us out wouldn t even help me put him in the car. He s 119 lb and I got no help I picked my dog up about 1:30 and he was out of it until about 5:30 that night before he finally recognized me. I think because they had problems with him they wouldn t tell me what the problems were so I don t know if he nipped at someone I don t know. He has done that once before and I did put that on the information page or the application so it was told in advance. When they text me to schedule this appointment it was for 7:00 a.m. I didn t think I can make it so I called three different times and left messages for someone to call me back never received a call back. Thankfully I was able to bring him at 7:00 but I think that they released him way too soon he was not ready to come home yet. So no I will not refer you our experience was not a good one. I do appreciate the free service though because I was not able financially to do this for him but I do not like how they released him the conditioning that he was in. And I ve had dogs fixed before and they were not this bad at all when I picked them up.

I tried calling because my dog was having blood in her stool and nobody would answer.

NA

The center is a life saver. People are so caring and nice. We rescued 4 kittens and their mama. Wouldn t be able to afford spaying/neutering them all and keeping them if not for the center. Recommend you all to all my friends/family.

Everyone was very professional. Everyone Gidget and I met was kind and considerate. I plan to come back for all of her veterinary care.

I am so happy with my appointment ! It was so easy to make and the staff was lovely. I Also appreciate their flexibility with moving my cat’s appointment sooner. Thank you guys.

The scheduling was a little frustrating because there was nothing available online but when I called they fit us in. The spay and neuter went well (we brought 2 cats) but when I called with a concern with my cat after the neuter, the vet was dismissive. I did not agree and took him to my normal vet and they wound up giving him antibiotics, flushing his wound, and giving adequate aftercare. I understand that this is a low cost program but telling me there is no concern when there’s an open wound with cat litter in it is very bad advice. It’s acceptable to send me to my normal vet I get it but you told me to just ignore it and not clean it or anything and that makes no sense. The pickup process was confusing and I wound up getting skipped in line and the whole process for pickup took way longer than I thought it should’ve. Better instructions for that would also help. Thanks for offering this program and for accepting feedback

Great service and wonderful staff

Excellent place for my cats

I am so grateful for Pet Resource! The service was amazing and my pup is happy.

Everyone I talked with at Pet Resource was very friendly and informative. They seemed to really care about your pet. Very pleased with there service.

Thank you for taking such good care of my precious little kitty. It means a lot to me!

Impeccable service! They even gave me a jump when my car unexpectedly died in line. They are literal heroes!

I have used pet resource because of their affordable costs to vaccinate my dog. My recent visit was scheduled for a heart worm test $20 and an ear/skin exam $35. During the check in call, the center asked me details about my dogs ear concerns. He had two sores on the tips of both ears and I believed he had an ear infection. I was sincerely disappointed in this visit. My dog was in the center for less than 2minutes and there was no test or further exam outside “visual” looking at my dogs ears. That type of exam should NOT be a part of this center as it is a rip off. I called and asked further details about the exam and was furious that I spent that amount of money for it. I had to take my dog to a clinic and found out he did in fact have an infection and was prescribed antibiotics. Seriously disappointed in this visit and money I had to pay.

Thanks for providing your service at a reasonable price. The wait is worth it.

You all have helped me and my animals so much and we re kind and helpful no matter who I spoke with. Thank you so much Raynae Rowland

Because I couldn t read or write english, I was helped with all the paper work to get my dog in for his surgery. Thank you very much.

Very nice and easy to talk to people and explain the process and aftercare well

Everything was great thank you!

Staff does a good job, but the wait is insane. We got there a few minutes before our appointed time and still waited two hours and four minutes in line before we were helped. that’s just ridiculous. Waste of time and gas. Need more of an efficient check-in.