Everything was very good

I definitely recommend this place...well worth it and wonderful people

I wish it didn t take so long to wait in line. You should text or email any notifications of any future discount specials you have on any services you provide, to all of your current customers, for future care of our/their pets. Thank you for carinng so much!

They were very polite answered my questions and took good care of my pets

Other than the drop off and pick up lines, service is outstanding. I came prepared to wait, so it was fine. Also, I really appreciate the financial arrangements you were able to provide for us. Thank you!

You guys are always caring, efficient, intentional, have affordable price s, and flexible when needed, such a blessing to Kansas City!

Your organization is absolutely wonderful! Nothing needs to be improved. I do have one friendly suggestion. It would be so nice for you to provide “spay shirts” with your logo on them for spaying dogs. My dog couldn’t tolerate the “E collar” at all so I found a “spay shirt “ on Amazon that keeps my pup away from her incision. Perhaps You could include the spay shirt in the programs that you offer. It would be a great advertisement of your exceptional place.

Thank You for your services

Awesome place! Very nice people and my cat recovered from his neuter surgery in 24hrs like it never happened!

This was an easy process. The ladies that took our dog and brought him back were very nice and explained everything. I would recommend your services.

I dropped my dog off to be spayed. I was told 3 different times that they would text me when she was done. They estimated between 230 and 330. I’m waiting and waiting and no text or call. I call at 4pm and no one answers the phone at 4pm. There is no emergency number or any way to contact anyone. I was scared to death driving back there 30 mins from work. I wasn’t sure if my dog was okay or not. I then get a call at 445 asking me when am I going to pick up my dog. I stated I did not know she was ready and why didn’t anyone text me. The caller said they usually don’t. That makes no sense because how am I supposed to know to just come up there if I don’t know she’s ready. I do have a job I couldn’t just come sit and wait for hours. Needless to say, I asked the caller how long has she been ready and she hung up on me. I arrived at 450. They brought her out around 515 and went over discharge paperwork. They said call the office if there is any excessive discharge coming from the incision, I asked if there was an after hours contact number and they said no. So how would I call if something happened before 8am or after 4pm?

The only issue I had was with communication about my appointment and confirming the time of arrival. Thankfully the FB contact was able to clear that all up quickly! Thank you for everything you do!

I have been bringing Roxie there since she was a baby! You guys are the best. If your service wasn’t available i wouldn’t be able to take care of my baby and you guys help me give her the medical attention that she needs! Thank you so much

Very caring, and very friendly people they are willing to work with you immediately eso with there appt. System! It is a very busy place and it is important to us to receive discounts on vet care, and emergency care also thank you for the care we receive through your service

PRC is a saving grace for those of us who rescue. Time and time again you ve helped me get badly injured cats all fixed up. I am extremely thankful for your services and am grateful to have you to help on this mission! Thank you.

The staff was great even with 2 tornado warning sirens twice within an hour. They made sure we sheltered in the hallway with our pets by the 2 restrooms, inside both restrooms & another room nearby. They were calm, quick, efficient & made sure we were all taken care of safely. They let people leave when they needed to whether they kept their veterinarian appointments or not. They even guided traffic well so the cars would exit when we were done and ready to leave.

Everyone goes above and beyond. Thats a rarity these days. I recommend you to Everyone. And am so appreciative of all u do for me and my babies. Thank u all from the bottom of my heart. Please keep doing what ur doing.

The young man working the check-in booth was doing an amazing job of managing the traffic flow and making sure that the car that cut the line was identified and handled properly.

We appreciate the service you provide and the care my pet deserves. Staff was great ??

Excellent per usual

Great experience and pup is doing well. Thank you for all you do for the KC pet families.

They take good care of dog , friendly and helpful!

Could not make an appointment online…. Could not reach anyone by phone at the number given online…was only able to get assistance by email

I had made an appointment but the man at the kiosk didn’t have a record of it. Luckily, I had saved the confirmation on my phone. It didn’t seem to matter that I had an appointment, because it appeared clients were taken in order of arrival, At the same time, perhaps everyone there had an appointment. I am wondering how a veterinarian can do a well exam, and the staff can given 3 injections and do a blood draw in less than 5 minutes. I usually do not do a $75 wellness exam, but because Mazy is older (7), I thought it was a good idea. Is it possible to include information on what the veterinarian checks and include that information in the report? Have you considered offering the 3 year rabies vaccine? Every staff member Ive had contact with is so caring, pleasant and efficient. Your agency has been an incredible gift to the community. Thank you so very much.

Thank you so much. I cannot imagine what people would do without you being around to help our puppies.