They took excellent care of my little guy. You can tell the staff are passionate about taking care of our furry friends and that means a lot.

Everyone was so nice. Things were great6

Very professional and organized from start to finish. Thank you for being there for my pets needs. Cost is so high for everything these days, and you want to do the right thing by getting your pet spayed or neutered. With your clinic you make it possible. Thank you

Yes went to your drive thew and waited 1 and 1/2 hrs. When we go to about 5 cars ahead a man cane and took our name and phone nr. HE said was to full to be helped tOoday. And that someone would call me to make a apt. Well waited I waited a week. No one every called. I finially went into a walk in. I was not happy. I had a trip planed U needed the shots for my doggie Zoe.

I cannot tell you how much my family appreciates the work that y’all do without y’all we may have had to get rid of our puppy, and I cannot thank you enough for going above and beyond

My only concern is no one answers phone to answer simple question, so you have to email and no one answers. I finally got an answer through the chat. Make your website more user friendly to be able to find out how much a rabies shot is. Thank you!

You guys rock!!!!!

Please update the email description regarding dental/special surgery appointment as it says Please disregard the drop-off time in this email, and go by the drop off time that you were given when you scheduled (7:30a- 7:45a). ... No food after 10p the night before your appointment, water is okay. because it was not clear for a brief dental exam that I had to be there at my scheduled time instead of the listed 7:30-7:45am and DID NOT need to have my dog fast after 10pm. It was difficult to get ahold of someone over the phone to clarify what time I needed to be there because it goes to voicemail and I did not receive a callback. Staff was unorganized and not knowledgeable. The person checking in at the booth did not inform me that I should have come at 10:00am. They made me wait in the first lane until another person directed me to park under the tree and stated that someone would come get my dog. I waited until 10:30 and no one came so I went inside the building to ask a technician who instructed me that I needed to re-check-in at the white booth again and that the person should not have told me to park under the tree. I appreciate the services offered with this organization and I love what this organization does but please better coordinate the wait lines and provide clearer instructions in the emails.

I am so grateful for the understanding, compassionate care provided by these wonderful, professional people.

It was our first time using your services and I was impressed by the level of care our fur babies received

WE were very happy with the services as we needed them done. We had no idea they had gotten so expensive (to spay) in the last couple of years and would not have been able to afford it from the vet. This made it so we could take good care of our animals and it wouldn t have been possible without you guys! THANK YOU!

Thank you for great service

Amazing service!

I’ll admit I was apprehensive about this place. It’s a bit farther in the city than I was comfortable with but the most reasonable as far as pricing for a spay. Totally worth it!!!! The website was easy to navigate. I was able to schedule my appointment, elect my desired package and make an electronic payment. Email communication was very detailed as far as how to prepare and what to expect post op. The website also provides this information. Drop off was easy, staff was very friendly and patient explaining details. My pet was ready for pick up before the time they expected. I was given discharge medication and instruction. We are two days post op and so far we are doing great! My dog was groggy day one and more herself day two. I was nervous about the tattoo but it doesn’t look bad. Her surgery site looked good day one post op and I’m sure it will heal nicely. Very thankful for the services received.

Pet Resource Center is Excellent! I cannot thank you all enough for neutering my pet Boston Terrier. The care and treatment was top notch. My dog acted like nothing ever happened which made me feel happy. The entire process was on point including the pre-surgery email which warned that there could be a wait time of up to an hour, which was accurate, but well worth the price and service provided. Each person my wife and I dealt with from the check in booth to the return of our pet was very professional and caring. I fully support this PRC and will 100% recommend them to everyone and anyone.

The first impression from the clinic was amazing. I could immediately tell the staff deeply cares about the pets and owners they help. Thank you so much to each and every person who works and volunteers their time to this organization. You guys are angels & I hope that everyone here is able to enjoy their Holidays. It is not easy seeing as many pets as you guys manage to, let alone the condition many of these pets come in. Thank you so so so much ??????

The process took too long. I wish you could streamline the drive thru. I got there on time, but it took an hour and a half for my cat to get my cat vaccinated.

Always welcomed like we re family!! And always affordable!!

Excellent service

I was very pleased and impressed with the service I got.

We made an appointment and ended up waiting an hour and 45 minutes before anyone came to our car to get our dog. The staff was nice. But that’s a long time to wait, plus the appointment and checkout.

The appointment didn t mean much. Appt was for 2:45 pm and we were not seen till 4 pm

I understand not always being able to assist when someone is in need but one of the workers just didn t listen at all while I was explaining that when I have come to get vaccines for both my dogs I usually grab some assistance for food for my dog that has to have a low protein diet. After going round and round about it she went in and came back out to tell me I could go online to buy. I asked if it s a discounted price and she was like I don t know. I then explained I can t afford it that s why I get assistance her because she has Addison Disease and I have to take her to the vet monthly for shots and now my other dog has a polyp in his nose and I ve spent over $1500 on him. I also understand that there may be await due to the nature of how everything is setup but sitting in a car for over 2 hours is a bit much.

Thanks for all you guys help with out you guys work we won t be able to keep are pets .godblees all

Didn’t care for the drive through style services. If I knew that was how it was going to be, I would have went somewhere else. We are required to email to agree on an amount to pay and for what service. When I tried to ask for confirmation of agreed dollar amount, I was sent an email with only a payment link. I was looking for confirmation as the website says we just agree to a price. Payment website doesn’t allow custom notes to what I’m paying for; I can’t list the agreed services to make sure it matches the system. Not sure how you interact with pets as it’s a drive through Sonic-style “service”. Couldn’t rate high on that. Surely you wouldn’t want your pet treated like fast food.