They are always great and take great care of Missy

I love this facility and what they provide for the community. However my most recent visit was a bit disappointing. First I was charged a$5.00 ‘handling’ fee for using my credit card. Seriously? Then one of my pups came out with a 3” splotch of blood on his back and the tech didn’t even mention it to me.

Fue un excelente servicio, muy buena organización y un personal muy capacitado y agradable. ?? EXCELENTE

I’m very pleased with the service. My pup is doing great! I do want to say that the appointment process was a bit wonky, and the person receiving the calls was a bit short and hung up on me. Other than that my experience was great.

Our baby was taken very well care of. Received exactly what was asked for, but received a nail clipping that wasn t realized until we got home. Soooo greatful!!!!??

Very satisfied with staff and service. Excellent!

The wait time is a bit frustrating. My appointment was at 110 I didn t get called and checked in until 205. Then another 30 minutes for them to come out grab my dogs, vaccinate them and then me leaving. Clients that had came after me and were behind me were taken care of before the people in the front. Which made customers have to stay in line until the clients ahead of them were done so they could leave.

My only complaint is I was first told pick up was 230pm, and hen 2pm and then I get a text message say sing she was to be picked up no later than 1230pm… I didn’t even get the message until 1245pm and when I called in panic there was no one to talk to, then when I used the chat no one would answer back. So if you are going to use a chat someone needs to answer it or don’t have it as an option..

I waited 40 min to get checked in!While other people came after me and it seemed as if every car was getting taking care but mine!I had to get out and flag someone and ask what s going on!They replied the numbers got off!It made me question if I ever want to come back!!

I felt like the waiting process was a little crazy. I would dedicated a lane to specific visits. Example lanes 1 and 2 surgery lanes only. 3 and 4 vaccinations only. lane 5 vet appointments. overall a wonderful program. I just didn t expect to wait in my car for over and hour.

It feels good that we can take our fur babies to a place we can trust.

The staff did an excellent job and the whole process went very smoothly. I was very impressed. It ran like a well-oiled machine. Thank you so much for making it so easy for me and Willie , whether he liked the results or not. ??

Thank you all so very much for everything that you do! I appreciate each service that my furry family has received from PRCKC over the years and I REALLY love the curbside service that helps those of us that do not have vehicles. PRCKC helps my furbabies stay healthy and strong. Thank you, thank you, thank you.

We appreciate & value PRC & all of the wonderful people who work there & all that they do. Thank you!!!

We really like the service PRC provides. It is affordable and convenient. My only other observation is that your record keeping sometimes lags the testing and shots done at the visits. I recently received reminders to bring in a pet who you saw prior to the email. This month. Otherwise ALL GOOD. Thank you for all the work you do and services you make affordable so more ppets get the care they should.

Perhaps you could return phone calls or reply to text messages in a more timely basis. Other than that everything is excellent there.

They did an excellent job taking care of our sweet puppy. Thank you so much!

Staff is friendly and did a great job with my lil yorkie. Very reasonably priced. Highly recommend pet resources

My only issue was when I came to pick up my cats. The direction from the lady running the check in was very vague and a tad non friendly. Not a huge deal but other than that, everything was awesome!! The staff taking the animals were super friendly and gave me all the information I needed. My babies are doing great! And recovering quickly. Thank you for having a place that’s affordable and easy to go through! I appreciate everything you guys do! And I will definitely be leaving a donation here soon!

The people that came to get my pups are great but the customer service guy in the phone who called to verify every was a little rude and had an attitude when I asked him if there was a lower price package because I’m a fixed income, a mother student working pay check to pay check and I heard him change his voice and sarcastic gave me a response this is the second time this has happen when I’ve had to call, I felt humiliated and embarrassed. Sad part is I didn’t even get his name.

Excellent services

Already suggesting them to friends who need financial support and have pets! I wasn’t able to pay full price for my pets vaccinations and they worked with me ! The ability to sit and wait in my car for them to come get my kitty was really nice! I came at a busy time but I did not mind the wait because once they took my kitkat the whole time took around 5 minutes! Great interactions and customer service! Highly recommend!

The wait time is too long for having made an appointment. No follow up instructions given verbally about lepo virus shot needing booster and how to get that

Everyone moves so fast they didn’t talk to me about it and now I’m worried about my dogs after the surgery

We are extremely pleased with the neutering of our dog.