I brought my shy and submissive 77 lb dog in for routine vaccinations and heartworm test. I think if you take a large dog, or any dog, inside and the dog is so frightened it won’t allow shots or blood draws you should reconsider your rule about not having the pet owner inside to help hold the dog and keep the dog calm. I understand you maybe don’t want every owner inside automatically but if your staff can’t get the services completed initially without the owner you could at least TRY it with the owner helping instead of just deciding the dog needs to be medicated and muzzled. Seems you have a great system set up to process as many animals as possible, which is great, but doesn’t allow for any kind of fear-free, individual or more compassionate treatment. I’m sure there are many animals who get anxious and scared when asked to follow a stranger inside a building without their human—there’s gotta be a better way.

I am very happy that I was able to make my in Olathe. Staff could not have been nicer! ??

You guys took great care of my fur baby. That you for all you guys do!!

I took 2 days for me to get through to schedule an appointment to have my dog spayed. A quicker response time would be appreciated.

Everyone took the time to answer my questions when I called with questions before my appointment. Because of that information, the visit went very well.

Very nice staff. Love how they care for our pets.

Los precios de los servicios son baratos, el personal que trabaja en ese lugar es muy amable y atentos.

Spread out the drop off and pick up times so that the long lines that go onto the street can be avoided.

All the staff was wonderful. The process was well organized and i loved that we could wait in our vehicle. The entire process was so easy! I felt confident that my cat was in good hands and I felt comfortable leaving him there for his surgery to be fixed. Staff gave us great post-op information and I felt confident I could care for afterwards. I d 100% recommend this place to anyone!

Felt a little rushed when I picked her up and I didn’t get to ask any questions.

I am so thankful for the care y all showed Ms Molly. Y all did an excellent job.

I was very concerned leaving Bella Tuesday. 4 different people came to my car with 3 different papers to sign & the 4th person to take her in. I told one girl I wanted to see all paperwork before I let her go in. It was the most disorganized, longest, inefficient process I have ever seen & left me feeling very uncomfortable leaving my fur baby. I think you have & offer a great service but it needs some adjustments & someone to control morning drop off.

Appreciate all the help, love and care that is received to help keep my fur babies up to date and safe. Thank you!

Great nice staff & very efficient on time and how it is organized with great communication.

i came to have three pet attended to for shots and records; however, we were misinformed about the dog needing a muzzle since he is a pit bull. we were given medication to give to him the night before as well as the day of. He was to excited he would not allow anyone to place his collar on him let alone a muzzle. I informed your staff he (Zeus) would not be able to get shot that day and she said she understood. I explained to her that I paid for all three to have the visit but was wondering if my card would be needed to refund the cost for Zeus. I was told no and she would inform billing of what happened and they would take care of it. The visit was on January 30th and I have called several times but with no success and still no refund. I believe this is a great organization but it can take one person to stain it for the community

Thank you for offering affordable spay/neutering services in Kansas City!

I thought the process of having my cat vaccinated and spayed was thorough and well planned out given the volume of animals Pet Resource services. Very pleased with the quality of care for my cat.

Love the whole concept of services provided. Friendly and dedicated staff.

You all took great care of PeeWee and Rudy, and they can be nervous and hard to deal with , but you all sgowed great care and compassion for my boys . I truly am thankful for you all.

Thank you all so much! I was in a bind in finding affordable vaccines at such short notice. My regular vet would ve charged $155 for the same service you all gave my dog. Keep up the good work!

We have had both our dogs neutered/spade through PRKC and have had a great experience both times. Emma helped me book our most recent one and she was FABULOUS, patient, supportive, and kind. The entire staff did a great job with communication and the process flowed quite well.

I was very impressed by the professional friendly staff. All of my questions were answered, very clear aftercare plan and the access to support after my two puppies had surgery was very reassuring. Thank you for all you do. I recommend ??????

I wish you would go back to walk ins the car system doesn t work.

Regardless of the wait and what could prob be more organized, my pet was cared for and taken care of during his procedure. I don’t mind the extra wait when he’s safe and well cared for.

I had a moment where I feared my uncooperative dog would pull from his lead while being brought out to the car, after his neuter. The lady was professional but could not get him from beneath the car, so I had to go grab him. Thankfully he didn t break away. ?? I will be bringing him back next year, but this time I will put a muzzle on him, to prevent further spiciness .