97.72% Ratings based on 11160 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 4:00 PM |
Tuesday | 8:00 AM | 4:00 PM |
Wednesday | 8:00 AM | 4:00 PM |
Thursday | 8:00 AM | 4:00 PM |
Friday | 8:00 AM | 4:00 PM |
Review( 8863 ) : 1251 / 11160
September 30, 2022
Staff
Can you please send me a job application. I have experience. Thank you, Jennifer Alexander 913-669-2555
Review( 8862 ) : 1252 / 11160
September 30, 2022
Staff
You guys are great thank you so much for the help you give to everybody thank you for keeping our pets our fur babies healthy and safe
Review( 8861 ) : 1253 / 11160
September 29, 2022
Staff
I adore Pet Resource Center of KC. My pets have both been treated by the staff and I ve never had an issue with customer service or quality of care. However, I would like to suggest a better solution to the lane waiting system. Such as a texting system like the DMV uses. 15 min before your appt you get a text, you can text back to get more time or cancel with a call from staff. I realize the space is very small compared to the amount of care your staff offer, social distancing (as well as backed up appts from covid) are likely an issue but some other way would be nice :)
Review( 8858 ) : 1254 / 11160
September 29, 2022
Staff
On the plaza function 9/17 it would have been beneficial to have treats or goodies to hand out for their contributions and more attraction
Review( 8855 ) : 1255 / 11160
September 27, 2022
Staff
To the Receptionist , she was very nice. Thank You for the help.
Review( 8850 ) : 1256 / 11160
September 25, 2022
Staff
Your team is wonderful. I really appreciate what you do and I will definitely recommend your services to anyone I know that is in need. Thank you so much and the boys are doing great.
Review( 8847 ) : 1257 / 11160
September 25, 2022
Staff
Isn’t it about time that owners are allowed in with their pets? We had several questions for the vet when we brought our dog by for yearly vaccinations last week. It feels a little “off”, for lack if a better term, to not have any interaction between the vet & pet owners ~ especially since you consider it an exam when the pet is being vaccinated. Maybe leave out the exam part & just call it vaccinations? We are grateful for vaccinations that we can afford but at the same time, would love to be able to talk to the actual vet at the time our dog is being seen. Thank you.
Review( 8846 ) : 1258 / 11160
September 25, 2022
Staff
Difficult to speak with a human on the phone due to the nobody home phone system. Email to info offers little information of when an answer will be offered.
Review( 8844 ) : 1259 / 11160
September 24, 2022
Staff
The wait time was bad this year. My appointment was at 11:10. I arrived at 10:55 and didn’t leave until 11:50. Not really sure what to suggest. Never waited that long before.
Review( 8842 ) : 1260 / 11160
September 24, 2022
Staff
I have asked several times for the simplest thing. Spell my first name correctly, and it has never been changed. It’s rude. I think it’s wonderful to have a place where you can get pet care at a reasonable price. I have several dogs so affordability is essential. I can’t rate embassy or individualization of care because my exposure is limited to people I meet in the parking lot only. I have two dogs that will probably never come here for anything other than vaccinations because of that. Like most people my pets are my family members and I am hesitant to turn them over to strangers
Review( 8838 ) : 1261 / 11160
September 23, 2022
Staff
They were all wonderful!
Review( 8836 ) : 1262 / 11160
September 22, 2022
Staff
Thank you for your kindness with Lady Lola. - ?? mom
Review( 8834 ) : 1263 / 11160
September 22, 2022
Staff
So thankful I can keep up on all my pets care without stressing out over the cost! Thanks to all the staff and volunteers for all you do! I don’t think we could have our furry friends without y’all??
Review( 8831 ) : 1264 / 11160
September 21, 2022
Staff
Thank you!!
Review( 8827 ) : 1265 / 11160
September 19, 2022
Staff
The person that brought our puppy back out to the truck towed my husband she was a bleeder. This is concerning to me as she is 4 months old and they are wanting to spay her now. It s Monday so I m going to wait until Tuesday that won t be so busy and call and find out what they meant by this. It s scary for someone to tell you your dog is a bleeder and then say it s time to do her surgery. Other than that everything at this facility is excellent and I would not be able to vaccinate or spay my dog without them. Thank you so much for your great work. A very satisfied customer
Review( 8825 ) : 1266 / 11160
September 19, 2022
Staff
Smooth process and kept me well informed throughout.
Review( 8824 ) : 1267 / 11160
September 19, 2022
Staff
I paid for the cat vaccine package plus I wanted the feline leukemia for all four cats. When I git home and looked at receipt you did not give the Feline leukemia shots. I have $115 credit. I am no angry as this was the soul reason I brought all 4 cats in. I would have assumed the were vaccinated against FELV. I took off 1/2 day from work and had my sister help me get all 4 cats in crates. She is from out of town and brought two of her cat crates to help me. Now what do I do?? I cant bring all four cats back at one time.
Review( 8822 ) : 1268 / 11160
September 18, 2022
Staff
Thank you
Review( 8820 ) : 1269 / 11160
September 18, 2022
Staff
Very friendly and help staff at the Troost location. I have referred a co-worker to take her pet there for vaccinations.
Review( 8817 ) : 1270 / 11160
September 18, 2022
Staff
The staff is always so kind and knowledgeable, we really appreciate that!
Review( 8815 ) : 1271 / 11160
September 17, 2022
Staff
I had to wait 40 minutes just to drop off my pet before being neutered. I was not expecting to have to wait, especially for so long. It would have been nice to have been warned the drop off process could take so long.
Review( 8813 ) : 1272 / 11160
September 17, 2022
Staff
The Green Line tattoo that is supposed to be a SMALL green line looks like large green ink blotches on my white dog! Very unhappy with this outcome and wish I would have asked what this was all about before letting them tattoo my dog!!! As if the missing testicles aren t a big enough give away to another vet that the dog has been neutered!! I would attach a picture if it would let me!
Review( 8810 ) : 1273 / 11160
September 16, 2022
Staff
Fantastic staff! Very informative and caring. Answered all questions and gave helpful advice. Friendly, knowledgeable, and attentive. I would use their services again when needed.
Review( 8809 ) : 1274 / 11160
September 16, 2022
Staff
Today was our best visit ever. In and out in less than 20 minutes. Everyone was great. I would suggest a sign back in 15 , or closed until... At the checkin booth. Communication is key folks, and people who arrive need info which we didn t have today. Other than that, flawless. Bless you all
Review( 8808 ) : 1275 / 11160
September 16, 2022
Staff
The only complaint would be the drop off/pick up process, but I know you are seriously limited by your space. It is a little irritating to have your pet picked up or returned to you and then being stuck in the line behind other cars that can t leave yet. We have wasted up to 30 minutes because the car in front doesn t have their pet or their pet hasn t been picked up. You have to schedule things and expect you will need at least half of your day to wait in the parking lot.