A great organization. Thank You.

While making my appointment the staff went above and beyond to accommodate me and my busy schedule. My only complaint would be that there seemed to be a lack of communication between the staff about what I was told during the booking process. It seemed like everyone I spoke to after my first phone call was telling me something different than I was told originally.

People on the phone are top notch. You make everything so easy. Only had to wait in line with my appointment about 30 minutes. Thank you for having a way to make veterinarian services affordable to those of us on social security and lower incomes. See you again next month for the second round of shots. And thank for all you do.

I sat and waited for over an hour to pick up my dog from being spayed as many people walked by me to go eat lunch outside. There was nobody at the check in booth so I just drove up hoping someone would notice me. It was upsetting to not even be told it would be a while. Instead I was ignored and wondering why they couldn t just give me my dog when they already texted me the hour before saying she was ready. Customer service was less than to be desired.

I m so thankful for this organization. I am caring for 3 stray baby kittens and trying to do the right thing by getting them their shots and spay/neutered. The affordability and easy drive through service made it possible for our family to keep these animals and provide for them in other ways, food, toys, cat bed and comfortable home.

I am very grateful to the knowledge and professionalism of the Dr. That took care of my Abbey. I was terrified before I brought her there because of bad experiences with a different pet clinic! I have ptsd from that place. Your Dr made me feel confident with my choice to take her to you! I love your staff because you all loved my Abbey. Her health has returned to normal and we will continue to come to you! Thank you, ever so grateful ?? ?? Mary Mercer

Excellent service. People is very friendly and helpful.

It is the best place to treat your friend paws.

I normally never take surveys or give feedback but your facility deserves it! I called to make my kitten a spay appointment and was informed on the proper vaccine and booster procedures that my own vet never talked with me about. You guys were able to squeeze me in last minute to make sure my kitten was boostered which was already appreciated so much. Then while I was in line and about to pay I realized a bill was charged to my account early and I wouldn’t have been able to cover the charges but you guys were able to work with me! I paid what I could and my kitten is vaccinated! I couldn’t stop crying after this interaction because it was such a relief! Everyone is SO nice. You can tell the employees truly care about pets and making sure they’re taken care of! I will be bringing my kitten back for her spay and making sure to donate as much as I can! I never had any issues with my older cat and bringing her to your office for her spay. The techs throughly explained how to take care of her after surgery and help heal the wounds! I seriously could not praise you guys enough. I saw so many people and their pets needing help at my visit and I know we all appreciated you guys working your butts off in the heat. The wait may have been long but it was worth it for the quality of care my kitten and I received! Keep doing amazing things!

Pet Resource of KC provide a wonderful service to pets and their owners. We appreciate them beyond words.

I am highly satisfied with Pet Resource Center of Kansas City!!! Had my 8mo old Lab neutered and this place has their service down pat. I saved so much going here and if you are on a budget or not, I highly suggest you do your research with them before taking your pet anywhere else. I ll be back. Very affordable compared to anywhere else.

Desde la primera visita de Laly a la clínica fue muy emotiva y importante para ella creo que ella lo toma como su segunda casa todo el personal muy amable y el apoyo que brindan para nosotras las familias que tenemos animalitos adoptados muchísimas gracias por todo lo que an hecho por Laly... Ella los ama

Customer service is very friendly and patient.

Love love love Pet Resource! Love the new drive thru set up too! Excited to try some new services (bloodwork, teeth cleaning, grooming) for my cats!

excellent would send everyone with an animal there

Pet resource ctr is great

I have always had excellent care here. The last visit I did not get heartworm results until I called back four days later . I also got topical bravecto stead of the pill I normally get.

The price is good, but we had to wait in line for 1.5 hours. We were also ignored by the staff

Upon arrival my pet had been out of surgery for about an hour, I was asked to wait in line, where I waited another hour. During this time cars behind me started getting their dogs, and I began to worry about my own. When I tried calling, the hours on the machine said they didn’t close for another hour, but that it was after hours. Someone finally came to my window to ask me to pull forward more for other cars. When they did I asked about my own dog, and was told that the staff was “going in order.” When I said that my dog had been out of surgery for two hours at this point and cars behind me were getting their pups, I was assured that it was going “in order.” After the employee walked away, I received a call stating because my dog was “chunky” (even though she’s not) it was taking longer for her to move. After this she was out within 10 minutes, which leads me to believe that it had nothing to do with that and that they simply forgot altogether about my dog. If that was not the case and they simply failed to communicate what was going on, I still feel as though the frustration and anxiety of it all could have been avoided with better training/communication.

Ruby and I had a wonderful experience and will make sure to return.

Everyone has been so kind and caring. I can t tell you how much that has meant to me. Thank y all so much.

At the time your worker picks your pet up from the car they should ask and make sure that you re getting the right package as to prevent you from coming back to get whatever isn t done done otherwise everything was perfect

Everyone there is so nice and professional. God Bless You and Everyone at Pet Resource Center, what a great place for the pets of KC !!

What you do for people and their pet s and the care you give is just astonishing. Being a part of the experience and seeing it for myself was nothing short of miraculous.

What you all do for animals and their owners is extremely commendable. It s comforting to know there s a place that I can take my pet for care that is affordable and exceptional and so caring!