I thought my appt would guarantee my time slot, but I ended up waiting an hour to be seen. Why should I schedule an appt if it is not being met.

i was not able to be seen due to an error in the online booking system. though i selected a neutering package and booked on the link under the spay and neuter tab, my appointment was registered as a vaccine appointment. i waited an hour before i was told that i wouldn’t be provided the service i booked. i was then stuck in the parking lot for an addition 30 minutes before i could even leave. i was never contacted to rebook my appointment, even though i was advised i would be contacted.

My dog cried and hopped around after receiving the shots and I wasn’t sure what happened to her cause she has never acted that way before

I have used your vaccination clinics 3 times and each one has been a wonderful experience. The ladies working there are knowledgeable and friendly. It is a great service.

My puppy has been sick since he was neutered at your clinic, and I made multiple attempts to reach someone for help, leaving multiple messages and when I finally was able to reach someone and get my puppy in to be checked over the veterinarian/staff did not take the time and did not do any testing to try to find out why my puppy is getting sick from getting neutered. As well as, I was miss informed by several different staff members over the phone. There needs to be much improvements made. I also feel I should of been allowed to go in and discuss my concerns with the veterinarian regarding my pet, after staff members told me I could, then telling me I couldn t when it was time for him to be seen, and especially with him having ongoing issues since his surgery

I would give 0 Stars but there isn’t an option for zero stars. Unsatisfactory, no respect provided to my animal (a puppy) unsanitary (left my dog with feces on her rear stuck on her rear without cleaning her up) I’m sorry I placed my beloved puppy in the care of this place, horrific.

An excellent experience- thanks!

Your staff not only was so nice and understanding in our time of need, not only your blessing helped us afford both German Shepherds get fixed has change in his aggression in my black shepherd like night and day. I owned shepherds all my life and always fixed them by yr 1. Then I was told it stunts their growth. I haven t experienced that with my dogs but eliminating the aggression has been life changing for everyone family aans pets. Thank you were most grateful. I already referred other family and friends.

I ve always been pleased by your friendly and helpful staff. I appreciate the concern to help and the reduced pricing. Thx

Padmé is doing great. Thank you for taking such good care of her. As well as the other kittys I have trusted you with. Keep on doing a great job!

Thanks

Everyone was very nice and explained stuff thank you all so much

You’re organization and team members are amazing, by far the best experience ever! So grateful to have received care and services by PET KC RESOURCE! I will donate when opportunity allows, love to support what you are doing and offering the community.

Thank you for your services to our community. Doing a fantastic job??

I love love love love this place thank you so much for your service to the community!

Appointment was 1:40, any suggestions would be speeding up the process. I had to wait over an hour to be seen. And multiple cars that arrived after were seen before me.

i am a senior and my budget is very tight. your service allowed me to pay reasonable rates to keep my pet safe and healthy. you are doing the Kansas City a great service. Please keep up the good work. In future, i still intend to use your services for my pet(s).

The only thing I disliked was filling all my information out several times. (Booking the appointment, again though the message service, over the phone, and through the message service again.)

Everyone we encountered was very friendly and informative. I called3 vets to see their policy on spaying cats and they all said that Pet Resource Center was the best place to go. I agree now.

Love Westlake Wednesdays. This past week I saw so many people taking advantage of this fantastic service out here in Wyandotte County. Thank you for all you do for the community, even as far west as the dotte.

The whole experience was a good one. Would highly recommend and will always return.

No complaints about the actual services. Drop off and pick up were not very efficient. It would be helpful for people to know they need at least an hour on each end, to be able to let employers know/request enough time off to handle a pet or foster needs.

Please try and have those picking up or dropping off a pet and is ready to leave able to move past those cars that are still waiting. I waited over 30 min to leave after my pet was handed off to me because the car in front of me was still waiting for their pet and was blocking several of us in who had already received our pet. Thank you

Very impressed with the care my cat received and how organized you are while dealing with so many patients!

Keep up the GREAT work, thank you everyone for all that you do