My cat peed in her carrier on our way to the center. I let the person who retrieved her from the car know, expecting they would rinse it out or go through it with paper towels at the least. When I picked her up in the evening (a process that took a full hour), she was lying in her own semi-solidified urine post-surgery. I m sincerely pissed off about this. She can t clean herself post-surgery. She hates being cleaned by hand so much she could tear her stitches open resisting. This could have been avoided by just rinsing or drying her carrier. I hate that I put her through this scary situation with the terrible care she endured. I would rather have gone into debt than have this happen to her, but I believed in the compassion of the center s mission. It took everything I had not to complain at length, in no kind words, at the person taking animals to/from cars when I picked her up.

I was very happy with the staffs and thank you for helping me.

You guys are so great with advice and care. I appreciate everything you have done for us. Just gotta find homes for some of these dogs. I have 11 of them

The dental vet and person that checked our cacie in were great treated our baby so good thanks for being of such a great service. Best veterinary care in Kansas city

You guys do great!

Thank you for coming to the backyard when she wouldn t she wouldn t come to you guys I really appreciate you more than you know

Love the service, great team work thank you so much.

Great service fair price

We ve been coming to PRCKC for years because our pets have always received the best care & the services are affordable!

This was my first visit so it was a different experience but a really good experience. Much less stressful on the animals. Good plan.

The staff was so polite and pleasant to work with when I had questions. The explained everything so I could understand and put me at ease.

The good: it was cheap. The bad: I’m not a fan of the conveyor belt style care for my pet. I left with no information and knew nobody cared about the well-being of my dog. The location wasn’t safe, the wait was insane, the hand-off in the parking lot was sketch. The recovery time was way too short. The whole experience felt like a chop-shop. I should have paid more for a more personal experience where I could ask questions and my dog could have received more attention/care.

I love this place and staff. Y all do so much good for our community. I absolutely LOVE seeing how busy y all are and the staff are all still so friendly and talk to my pets like they re their own. Thank you for all the hard work you do!

Everyone I dealt with was kind, caring, and competent to the max. Especially appreciated the tip on the donut-type collar to replace the cone. Order one that day and had it delivered the next.

Great company that does wonderful things. Wait times are very long for drop off and pick up though

I so appreciate your god care for my cat’s teeth and for the update on his overall health. Thank you.

Excellent animal care, friendly staff. I like how you’re created lanes for employees to pick up and deliver the precious cargo. Question: do you need more volunteers? I’m retired and free most of the time maybe 2 or 3 times a week?

Thank you for being so kind and compassionate, Brittany. I appreciate your good work.

I am so appreciative to have a place to take my pet/best friend to get low cost medical care. Teddy was treated with so much love and the care was outstanding. Thank you do not express my gratitude!!

Everything is always great! The staff that checks in, retrieves and returns pets are friendly, helpful and knowledgeable. I felt confident when we left that we knew what to do to help Paco heal and recover. Thank you!

My dog was put on prescription dog food. I was not given a prescription for it and even if I had a prescription and it’s almost 4 dollars a can. I can’t afford that so I applied for pet pantry food and I was told that there was no chance probably that food would be there now what am I supposed to do? No one had an answer for me and that was totally totally unacceptable.

Thank you for all you do!

I was extremely nervous for my dog to get neutered however the staff was very friendly and informative about the entire process and calmed my nerves a bit.my dogs surgery was good no issues and the veterinarian (or the assistant) provided me with the medication and gave through instructions the whole process from beginning to end was great! I highly recommend the pet resource center

I appreciate how the staff handled the big crowd, I didn t like how my dog wasn t able to get her shots due to her being feisty I thought that you all use a muzzle to put on dogs when they act like that. I felt like it was a blank trip for me because my dog didn t get her shots. I do appreciate the staff for giving me some relaxing pills for the next visit can go smoothly. I do appreciate the staff for working with me when I didn t have the money to pay for the service they were a little irritated but they told me in a calm respectful way to make sure I have the funds available on my next visit my check was late posting due to the holiday it finally posted at 4pm so I tried calling the office to let the staff know that it was okay to withdraw the money but the office was closed. Overall the staff did an awesome job

It literally took one hour from the time I pulled in the parking lot to the time I left after checking in my animal. Not sure why it took quite this long.