From the first phone call to picking up my pup this has been an awesome experience. I had no doubt Oliver was in good hands. Thank you for all you do.

Phone center needs access to recorded messages..your overall system is very good and efficient

I originally scheduled my appointment for 3 PM. It was changed to 2:50 PM without any explanation, if I hadn’t paid close attention to the confirmation email I probably wouldn’t have noticed. I arrived at 2:40 PM and was not seen until 3:20 PM. I think you need to work on appointment timing.

Both time I have been to the clinic Luna and I have been greates with kindness. When Luna is returned to me she is just as happy as she was when we came to the clinic. That s means so much to me. Thank you for loving my baby like she was your own

Kids did amazing such a wonderful staff talking care of them thank you!!

Staff was very annoyed and while I was asking questions staff rushed my tech on to another be person. Staff was impatient with my pup and wants to drug a 17 week old pup before treatment. I won t return

My dog Max and I had a horrible experience. First of all it was very hard to know where to go to check in. The people who checked me in were not very friendly or helpful. My dog has experienced trauma early in his life so I explained on the phone that he would need me to stay with him. They assured me on the phone that I could go in with my pet. When I arrived there they rudely told me I couldn’t and when my dog started barking because they approached him quickly and aggressively. They harshly told me they would have to muzzle my dog . I ended up leaving and did not allow them to see my dog.I was not going to allow him to be traumatized. I asked for a refund but did not receive a receipt showing I received one so I hope I received it. Overall it was a bad experience and I will never go back or recommend to others.

Especially excited that I found this place to spay my 3 kittens. You all were wonderful and I will definitely recommend to all fur babies parents. Thank you again.

I am so thankful for the services you provide. Your staff are friendly and these services are desperately needed at such a savings! My only suggestion is to allow us to access heartworm test results online or have them emailed so we can provide them to the Vet. Thank you for all you do!

I want to let everyone know at pet resources how crucial and special each one of you are! I cannot thank you enough for your wonderful care and concern you have shown me and Chief with his neuter! I could have never have afforded this without you so thank you all so much for taking such great care of me and my special furry friend!! You all are truly a blessing to so many fury friend lovers ????????!!!

car ahead of us in line had several dogs so we were done before them. Then thanks to a tech, she asked them if they would move out so we could leave. But we did set there for 30 minutes or so. Otherwise I thought everything was well handled.

I have already recommended multi friends. Great experience all around!

Great service and very caring staff! Thank you for taking such good care of my kitties!!??

Treated my skittish covid pupper with care even when he was a spaz. Great service, great price.

Rude talked to fast to understand what just happened I would never send anyone there I don’t believe I got the full service I asked for I called got placed on hold never again never

One lead staff to expedite and direct. When I came for pickup. No one in shack. I parked in wrong line and got stuck in it. Then no one came out. I finally went inside and got me and an older man help. But overall. Wow I was impressed! A++

I waited 45 mins and still wasn’t seen yet. Would recommend scheduling appropriately. Also, the “call center” for scheduling. I was told “can’t help you speak with staff” and hung up on twice. Another time I was still trying to explain situation and was put on hold mid sentence. Just unprofessional, immature staff.

I have used your services 3 times now and am so highly impressed. I highly admire your work and care for all of these animals. Thank you for everything you provide and do for our furry friends.

Only thing I would suggest is on the lines to pick up maybe have the out going in one and dropping off in another. Over all experience was not bad at all. Thanks

Thank you. I really appreciate the help you provided me and my 6 pets.

I am very frustrated by the service. The 8:20am appointment was over an hour in the drop off line. At pick up the puppy was rushed to my car and the dog peed all over my car, he had no chance to go before getting stuffed into my car. I couldn’t clean it up as the young girl had to get through her talk.

Everything was awesome. Took great care of my pet!

You all are awesome and very caring. Thank you for what you do!

O

For this particular appointment, everyone was amazing. The operator I spoke to later in the day to schedule a dental appt. was challenging to deal with. I did not feel heard or respected. I ve already addressed with a supervisor.