97.75% Ratings based on 12024 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 8:00 AM | 4:00 PM |
Tuesday | 8:00 AM | 4:00 PM |
Wednesday | 8:00 AM | 4:00 PM |
Thursday | 8:00 AM | 4:00 PM |
Friday | 8:00 AM | 4:00 PM |
Review( 11710 ) : 226 / 12024
March 16, 2025
Staff
Everyone was great, but the one person that come out to get my pet from me didn t give me a receipt and didn t want to give me my change back, and than at the end when I pick my pet up they said I didn t paid and I know I did. So I think she took my payment.
Review( 11707 ) : 227 / 12024
March 14, 2025
Staff
From requiring about services through email, to scheduling, and being present in person, I had the most pleasant interaction. Thank you for the prompt response and the best first experience. Very pleased.
Review( 11706 ) : 228 / 12024
March 14, 2025
Staff
I have been referring others to Pet Resource for the past 6 months as I have been coming there for that long. I would like to make a suggestion though. Give people the option to come in to pick up their pets after surgery. I waited for an hour and a half yesterday to bring my kittens home. I know the staff have been working hard and feel we could help by receiving our own pets from inside to our vehicles. Like I said it is just a suggestion. Thank you for all that you do.
Review( 11705 ) : 229 / 12024
March 14, 2025
Staff
I tell everyone I meet with a pet about you.To date we have been to see you four times for our cats. And I am looking forward to future visits. Thank you for taking great care of my pets, and for calming me when that has been needed too.
Review( 11704 ) : 230 / 12024
March 14, 2025
Staff
I think something needs to be done as far as wait time for picking up our pets. I waited almost an hr and a half for them to bring my pet out. Drop off was a breeze. A suggestion to possibly speed things up a bit would be to bring a pet out and dropping it on your way to picking up a pet to take in. Or maybe have more people on hand to bring pets out.
Review( 11703 ) : 231 / 12024
March 14, 2025
Staff
I got a text about Paco s heartworm test but not Bellas
Review( 11702 ) : 232 / 12024
March 14, 2025
Staff
Nothing. The services are great here!
Review( 11700 ) : 233 / 12024
March 14, 2025
Staff
I wanna say everyone was amazing and kind. I enjoyed my experience even though the wait was insane!!! I m glad y all are helping so many families. You could have a sign or something that tells people to turn off their cars while they wait.
Review( 11698 ) : 234 / 12024
March 14, 2025
Staff
This was my first time coming here. The staff was very helpful, kind and compassionate. They answered all my questions and everything went smoothly.. My fur babies have found their new veterinary home and we will definitely be back! Thank you!! Margo Graziano
Review( 11689 ) : 235 / 12024
March 11, 2025
Staff
Good quality professional service and care. So grateful for all your help
Review( 11686 ) : 236 / 12024
March 10, 2025
Staff
Love the Westlake Wednesday. Sometimes there is a wait but well worth it. Thanks to the nice staff
Review( 11684 ) : 237 / 12024
March 09, 2025
Staff
You did great
Review( 11683 ) : 238 / 12024
March 09, 2025
Staff
Waste too much time for check in and pick up the pet. I spent 2.5 hours for center to pickup my cat and spent the other 2.5 hours to pick up my cat.
Review( 11682 ) : 239 / 12024
March 09, 2025
Staff
Your drive through system has much room for improvement… i literally sat trying to get into the line for almost an hour and observed. That you had people that had “checked in” at the booth yet not get their animal taken in or brought out to them until after people that were in queue behind them had already had there’s. There wasn’t anyone outside directing traffic until after 5pm. I was inline at 4:35 but it was after 5 before I even could reach the white booth because of this grid locking of queue. You should be able to move those at the front of the lines out before people 2-3 cars back do. Based on when my cat was scheduled i anticipated getting a txt or call earlier in the day, instead of the right at the nebulous 3-4 window “if you haven’t heard”. For my family that meant I couldn’t come until after picking up kids from school due to our 30 min drive And when my cat was brought out the wrong paper work was handed to me. Bless his heart the gentleman was trying but he had to make 3 trips to my vehicle before I had all the correct papers and medicine information sheet.
Review( 11681 ) : 240 / 12024
March 09, 2025
Staff
Everyone was very professional and helpful
Review( 11679 ) : 241 / 12024
March 09, 2025
Staff
Very nice and helpful staff, greatest ever. Have no hesitation to recommend. Felt my pets were in great hands. Thank you.
Review( 11678 ) : 242 / 12024
March 09, 2025
Staff
You need some one to direct traffic
Review( 11675 ) : 243 / 12024
March 09, 2025
Staff
Great care for a great price! I always appreciate the service you provide.
Review( 11673 ) : 244 / 12024
March 08, 2025
Staff
Besides having to wait 45+ mins picking up and dropping off, everything else was great.
Review( 11672 ) : 245 / 12024
March 08, 2025
Staff
Great job . I ve already recommended you to several people
Review( 11671 ) : 246 / 12024
March 08, 2025
Staff
You guys are the best!
Review( 11670 ) : 247 / 12024
March 08, 2025
Staff
It was a perfect visit. Everyone was kind, professional, helpful, and the assistance I got for my dogs vaccinations was invaluable. My dog wasn t quite as grateful, he didn t feel good the next day. But it s for the best. Thank you so much.
Review( 11669 ) : 248 / 12024
March 07, 2025
Staff
Great experience with your group - only issue is that you can’t just speak to someone on the phone as opposed to communication essentially limited to email. I know that no one wants to speak to anyone, but it really is an efficient way to just get things done - questions about services, setting appointments, etc.
Review( 11668 ) : 249 / 12024
March 07, 2025
Staff
Thank you for what you do to bring affordable pet care to the community! I have referred you to multiple friends already!
Review( 11667 ) : 250 / 12024
March 07, 2025
Staff
They are a wonderful group of people and so helpful I appreciate the help I received